SERVICE MANUAL for
Telescopic pole, Gripo Alu
Telescopic pole – Gripo Alu
Side 2 av 11
HEPRO – aid manufacturer
HEPRO is a Norwegian industrial company that develops, manufactures and sells technical aids for
adults and children with mobility impairment. The company was established in 1987 and has to day
about 50 employees. The company`s headquarter and factory is located in Rognan, Nordland:
Hepro AS
Øvermoan 9
8250 Rognan
Technical Service
Services are performed in the factory at Rognan, but also by partners in many parts of the country. Our
sales personnel are also trained in technical maintenance. If errors on products or other queries, please
contact your supplier or importer.
Adaptations and Special Adaptations
Hepro is a manufacturer and can therefore offer user customized solutions when required.
Customizations and custom solutions to meet individual needs is part of the daily tasks of the plant.
Warranty
When used in accordance with the supplied assembly guide and the user reference manual, Hepro
provides a two year warranty against defects in material and workmanship. Please address warranty
complaints or other inquiries about the product to your supplier or importer. Always state the product`s
serial number as a reference.
The product is designed, tested and produced in conformity to following regulations and requirements:
NS-EN 12182
”Technical aids for disabled persons.”
93/42/EØF
”Equipment class 1, marked
