HEOS 1 Owner'S Manual Download

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Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Summary of Contents for 1

Page 1: ... WIIRELESS SPEAKER BATTERY AND BLUETOOTH FOR HEOS 1 Owner s Manual HEOS 1 HEOS 1 Go Pack Sold Separately Contents Setup Use Troubleshooting Status LED Appendix 1 ...

Page 2: ...count 23 What is a HEOS account 23 Why do I need a HEOS account 23 Signing up for a HEOS account 23 Changing Your HEOS account 23 Playing from Streaming Music Services 24 Adding a Music Service 24 Changing Music Service Settings 24 Listening To The Same Music In Multiple Rooms 25 Grouping Rooms 25 Ungrouping Rooms 26 Grouping All Rooms Party Mode 27 Ungrouping All Rooms 28 Stereo Pairing 29 Creati...

Page 3: ... Go Pack 43 Connecting the battery 43 Charging the battery 44 Connecting the Bluetooth adapter 44 Pairing the HEOS 1 with your devices 45 CLOSE SPLASHGUARD 46 TURNING OFF THE BATTERY 46 BASIC TROUBLESHOOTING 47 My speaker won t connect to my network using the audio cable 47 I get a message Device was not found 47 The front LED of HEOS 1 flashes repeatedly 48 Cannot pair a Bluetooth mobile device w...

Page 4: ...er supply charging 61 When running on battery power 61 Supported File Types and Codecs 62 SPECIFICATIONS 63 Speaker Specifications 63 HEOS 1 63 INFORMATION 65 Trademarks 65 License 66 License Information for the Software Used in the Unit 66 Contents Setup Use Troubleshooting Status LED Appendix 4 ...

Page 5: ... music from your own music library or from many online streaming music services 0 True multi room audio play different songs in different rooms or the same song in every room 0 Utilizes your existing home wireless network for quick and easy setup 0 Industry leading microsecond audio synchronization between HEOS device 0 Legendary Denon audio quality If you are in a hurry you can be enjoying great ...

Page 6: ...lling a wireless network in your home The HEOS Extend Wireless Range Extender sold separately is available as an accessory should you need to setup a new wireless network or extend the range of your existing network Please contact Denon for more information about the Wireless Extender High Speed Internet Connection HEOS accesses the Internet to stream music to your home from many popular online mu...

Page 7: ...S or Android mobile device that meets these minimum requirements iOS Minimum Requirements 0 iOS version 5 0 or later 0 iPhone 3GS or newer 0 iPad 0 iPod touch 3rd generation or newer Android Minimum Requirements 0 Android OS version 2 3 or later 0 All resolutions Contents Setup Use Troubleshooting Status LED Appendix 7 ...

Page 8: ...formation Sheets Warranty North America model only Extended Protection Plan North America model only Audio Setup cable Ethernet cable North America model only European model only HEOS 1 Power supply NOTE Please use the power supply and power cord included in the box for your device Contents Setup Use Troubleshooting Status LED Appendix 8 ...

Page 9: ...rify that the following items are included Rechargeable battery Bluetooth USB adapter and Splashguard Quick Start Guide Safety Information Sheets Warranty North America model only Extended Protection Plan North America model only Contents Setup Use Troubleshooting Status LED Appendix 9 ...

Page 10: ...panel q q w w HEOS 1 HEOS 1 Go Pack A Speakers B Status LED Please refer to the Status LED Table for LED color and state meaning Status LED Table v p 54 Contents Setup Use Troubleshooting Status LED Appendix 10 ...

Page 11: ... Controls q w A Mute button Mutes or unmutes the HEOS device s volume B Volume Up Down buttons Adjusts the HEOS device s volume level up or down Contents Setup Use Troubleshooting Status LED Appendix 11 ...

Page 12: ...Used to prevent from dropping C USB Input USB 5V 1A Used to connect USB storage devices D Reset Button RESET Various settings are reset to the factory default values v p 51 E Power Input DC IN Used to connect the external power supply v p 15 F AUX Input AUX IN Used to connect audio devices v p 21 Contents Setup Use Troubleshooting Status LED Appendix 12 ...

Page 13: ... Status LED Indicates the status of this unit v p 51 54 J Cap Close this cap securely to maintain the splash proof capabilities K Battery Charging Indicator Indicates the amount of remaining battery power and charging status L Status Button 0 Used to check the amount of remaining battery power v p 61 0 Turning off the battery v p 46 Contents Setup Use Troubleshooting Status LED Appendix 13 ...

Page 14: ...e to ear level as possible 0 The HEOS device is not waterproof Do not place it near any water source and do not leave it outside in the rain or snow o Wall or Ceiling Mounting The HEOS 1 speaker can optionally be mounted on a wall or ceiling using standard 1 4 inches 6 35 mm threaded speaker or camera mounts which support up to 3 lbs 1 4 oz 1 4 kg Please visit your local Denon dealer or electronic...

Page 15: ... Getting the HEOS App The HEOS app is the heart of the HEOS experience Using your mobile device and the HEOS app you can setup browse explore and control your HEOS system right in the palm of your hand from anywhere in your home Download the HEOS app for iOS or Android by searching App StoreSM or Google Play store for HEOS by Denon Contents Setup Use Troubleshooting Status LED Appendix 15 ...

Page 16: ...is connected to your wireless network the same network you want your speakers connected to You can check this in the Settings Wi Fi menu of your iOS or Android device NOTE If your wireless network is secure make sure you know the password to join your network 2 Make sure you have the included Audio Setup cable handy 3 Launch the HEOS app on your mobile device 4 Tap the Setup Now button at the top ...

Page 17: ...ppear on your HEOS app as a new room in the Rooms screen At your convenience you can assign a name to the HEOS device to indicate which room you have it placed in 0 Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores CAT 5 or greater recommended 0 Do not connect a Network Connector directly to the LAN port Ethernet connector on your computer Adding Wireless HE...

Page 18: ... If you have more than one HEOS device you must tell the HEOS system which HEOS device you want to control 1 Tap the Rooms tab 2 Select the Room Speaker you want to control 3 Select the Music tab to select a music source or the Now Playing tab to control what is currently playing in the selected room 1 2 3 Now Playing Music Rooms Song Name 5 Song Name 4 Song Name 3 Song Name 2 Song Name 1 Outside ...

Page 19: ...pular categories and select a station that appeals to your mood NOTE If you have a TuneIn account you can sign into the TuneIn service under Settings Music Sources TuneIn and access all of your My Favorite TuneIn stations Audio signal Playing music stored on your mobile device 1 Tap the Music tab 2 Select This iPhone iPod iPad Phone 3 Browse the local music on your phone and select something to pl...

Page 20: ... from the Music tab 2 Select the name of your networked PC or NAS network attached storage server 3 Browse the music on your PC NAS and select something to play NAS Network Attached PC Storage PC Audio signal Contents Setup Use Troubleshooting Status LED Appendix 20 ...

Page 21: ...ce can be played directly on the selected speaker or digitized and sent over your network to other speakers NOTE The analog output signals from some sources can be fairly strong If the input level of the source device is turned up high it could overload the inputs of the HEOS device This is unlikely to cause damage but can cause distorted sound Initially set the volume of the source to a medium lo...

Page 22: ...em 4 Browse the music on your USB device and select something to play NOTE 0 It may take several minutes for the name of your HEOS system to appear in the Local Music list if you have a large number of files on your USB device 0 It is not possible to connect and use a computer via the USB port of this unit using a USB cable Audio signal Contents Setup Use Troubleshooting Status LED Appendix 22 ...

Page 23: ...d you will have access to all of your associated music services play history and custom playlists even if you are at a friend s house listening to music on their HEOS system o Signing up for a HEOS account You will be instructed to signup for a HEOS account the first time you try to access any music service from the main Music menu of the HEOS app o Changing Your HEOS account 1 Tap the Music tab 2...

Page 24: ...and password for the selected music service You only have to enter your account information once as the HEOS account service will securely remember your login information so you don t have to enter it each time you want to play music from the music service Additional Music Services may be available under Settings Music Services o Changing Music Service Settings 1 Tap the Music tab 2 Select the Set...

Page 25: ...s tab 2 Press and hold your finger on room that is not playing music 3 Drag it into the room that is playing music indicated by the red outline and lift your finger 4 The two rooms will be grouped together into a single device group and both rooms will be playing the same music in perfect sync 1 3 2 4 Now Playing Music Rooms Song Name 1 Dining Kitchen Drag one room into another to group them Rooms...

Page 26: ... stop playing in the room you dragged out of the group but will continue playing in any remaining rooms 1 3 2 4 Now Playing Music Rooms Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Now Playing Music Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Li...

Page 27: ... rooms will be joined together and begin playing the same music in perfect sync 1 2 3 4 Now Playing Music Rooms Song Name 1 Bedroom Dining Kitchen Drag one room into another to group them Rooms Now Playing Music Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Living Drag a room out of this group to ungroup it Dining...

Page 28: ...nd music will stop playing in every room except the original master room that was playing before you grouped the rooms together 1 2 3 4 Now Playing Music Rooms Song Name 1 Bedroom Dining Dining Kitchen Drag one room into another to group them Rooms Now Playing Music Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Li...

Page 29: ...ng music in the Rooms list 1 Tap the Rooms tab 2 Create a group containing ONLY two HEOS 1 speakers see Grouping Rooms v p 25 3 Tap the Pencil e icon to enter Edit mode 4 Tap on the Group of two HEOS 1 speakers to Edit the Group 1 3 2 4 Song Name 3 Now Playing Music Rooms Song Name 2 Bedroom Kitchen Dining L Dining R Drag one room into another to group them Rooms Song Name 1 Dining L Dining R Edit...

Page 30: ... speakers will now appear as a single Room You can change the name of the stereo paired room at any time 5 6 Rooms Drag one room into another to group them Rooms Now Playing Music Song Name 3 Bedroom Song Name 1 Dining L Dining R Song Name 2 Kitchen Edit Group Name Dining L Dining R Stereo Pair EQ Balance Center Swap L R Contents Setup Use Troubleshooting Status LED Appendix 30 ...

Page 31: ...a new name for your pair of speakers 6 Tap the Save i button to save your changes o Adjusting the Balance 1 Tap the Rooms tab 2 Tap the Pencil e icon to enter Edit mode 3 Tap a Stereo Pair a room which contains two HEOS 1 speakers to edit the group 4 Select Balance 5 Adjust the Balance to the left or right 6 Tap the Check Mark i icon to exit Edit mode Contents Setup Use Troubleshooting Status LED ...

Page 32: ... arrow to return to the list of Rooms 6 Tap the Check Mark i icon to exit Edit mode o Removing a Stereo Pair 1 Tap the Rooms tab 2 Tap the Pencil e icon to enter Edit mode 3 Tap a Stereo Pair a room which contains two HEOS 1 speakers to edit the group 4 Tap on the Stereo Pair switch to return the paired speakers to two individual speakers 5 Tap the Back arrow to return to the list of Rooms 6 Tap t...

Page 33: ...nserts the item into the queue after the currently playing track and plays the selected item immediately o Play Now Replace Queue Clears the queue and plays the selected item immediately o Play Next Inserts the item into the queue after the current song and plays it when the current song ends o Add to End of Queue Adds the item to the end of the queue o Repeat and Shuffle Playback You can control ...

Page 34: ...your queue by dragging the list f icon on the right side of each track row up or down Deleting Songs from the Play Queue You can remove songs one at a time from the Now Playing queue 1 Tap the Now Playing tab 2 Tap the Queue d icon in the upper right corner of the screen 3 Tap the Pencil e icon to enter Edit mode 4 Tap the track s that you want to delete 5 Tap the Delete g icon to delete all of th...

Page 35: ...he queue Saving Playlists You can save the Now Playing queue as a HEOS Playlist that you can recall later The new playlist will be available from the Playlists button on the Music tab on every controller app connected to your HEOS system 1 Tap the Now Playing tab 2 Tap the Queue d icon in the upper right corner of the screen 3 Tap on the Save h icon 4 Enter a name for your Playlist and tap the Sav...

Page 36: ... a new name for your speaker 3 Select the Save i button to save your changes Changing the Wireless Network Connection 1 Select Network 2 A list of wireless networks that your speaker can access is displayed 3 Select the network you want your speaker to join 4 Wait as the speaker s network connection is changed NOTE Wired networking is automatically selected when the speaker is connected to a wired...

Page 37: ...lity for the audio stream 1 Select Quality 2 Select Normal default or High 0 If you have selected High and you experience audio dropouts when streaming sources from one device to other devices please select Normal default 0 This setting does not affect the AUX input when played on the connected device by itself there are no other devices grouped to it in which case the original source quality and ...

Page 38: ...ings or Cancel Settings to revert to the previous settings o About Wireless Power Saving The Wireless Power Savings feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected to an Ethernet network If you disconnect the Ethernet cable from the HEOS device Wireless Power Saving will automatically turn off and the wireless radio will turn on so...

Page 39: ...e upgrade 5 Select Save Settings to apply the new settings or Cancel Settings to revert to the previous settings o About Viewing Technical Details About the HEOS device 1 Select Advanced 2 Select About 3 Scroll down to see information about the speaker s a Hardware b Software c Device Contents Setup Use Troubleshooting Status LED Appendix 39 ...

Page 40: ...on the screen to update the HEOS device and or your controller App In the event that you wish to manually initiate an update please follow these steps 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu 2 Select Check for Update 3 Follow the instructions on screen to install any available updates to your HEOS system Contents Setup Use T...

Page 41: ...menu to display the Settings menu 2 Select Advanced Settings to display a list the available settings Submit Diagnostics If you are having trouble with your network or HEOS system you may be asked by Denon technical support personnel to select this option This feature will automatically send Denon technical support diagnostic information about your HEOS system NOTE 0 No personal information is sen...

Page 42: ...power the device will automatically enter Network Standby whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music There is no visible indicator or LED that will show that the device is in Network Standby as it is a fully automatic function o Deep Standby The device also has the ability to automatic...

Page 43: ...is not required for every day Bluetooth functionality Connecting the battery 1 Remove the cap from the bottom of the HEOS 1 speaker by turning the cap counter clockwise and pulling it away from the speaker 2 Align the red dots on the top of the battery and bottom of the speaker 3 Turn the battery clockwise so that it is aligned with the shape of the speaker Contents Setup Use Troubleshooting Statu...

Page 44: ...y discharged v p 61 0 HEOS 1 Go Pack can be used for approximately 6 hours when the battery is fully charged The playback time may differ depending on the ambient temperature playback volume and usage conditions Connecting the Bluetooth adapter Once your battery is fully charged attach the Bluetooth Adapter to the back of the speaker Contents Setup Use Troubleshooting Status LED Appendix 44 ...

Page 45: ... of the cap for 3 seconds and release the button when you hear the pairing tone 3 Select HEOS 1 from the list of available Bluetooth devices In a few seconds you will hear a fast tone from the speaker indicating that it is connected to your device HEOS 1 4 Play music using any app on your device The sound will now play from the HEOS 1 speaker Contents Setup Use Troubleshooting Status LED Appendix ...

Page 46: ...To turn off the battery press and hold the button on the back of the battery for 2 seconds The LEDs will flash quickly then turn off indicating that the battery is off Turning off the battery will conserve battery power while you are not playing music and HEOS 1 is not plugged in to AC power To turn the battery back on press and hold the button again for 2 seconds NOTE While the battery is disconn...

Page 47: ...roller device may not be on the same network Verify that the controller device is on the same network as your speakers This is usually configured under the Settings feature on your device If you have more than one network your device may hop to a different network as you move around your home 16 0 Make sure you don t have any other electronic devices interfering with your wireless network signals ...

Page 48: ... charged 44 Cannot pair a Bluetooth mobile device with the speaker Solution Refer to Page 0 The connection from the mobile Bluetooth device is malfunctioning Power cycle the mobile device remove the pairing information and re pair the HEOS 1 speaker to the mobile device 0 Press and hold the connect button for 3 seconds and release the button when you see a pattern of two flashes on the status LED ...

Page 49: ... Pair and connect Bluetooth device to HEOS 1 45 0 The Bluetooth mobile device is connected to another audio device Make sure your Bluetooth device is connected to HEOS 1 0 The volume on Bluetooth mobile device is too low Check the volume on the Bluetooth mobile device Check the volume on the HEOS 1 speaker Cannot attach battery Solution Refer to Page 0 Make sure bottom cover not is installed on HE...

Page 50: ...ctivity like microwave ovens cordless phones TVs etc 6 I hear a delay when using the AUX Input with my TV Solution Refer to Page 0 If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS speakers you may hear a delay between when you see someone speak and when you hear the audio This is because the HEOS system must buffer the audio before it...

Page 51: ... several seconds as it connects to your WPS router 4 When the connection is complete the LED on the front of the speaker will turn solid blue 6 Resetting Your Speaker Solution Refer to Page Resetting your speaker will clear out the wireless network info EQ and name but retain it s current software You will have to use Settings Add Speaker to reconnect the speaker to your home network before it can...

Page 52: ...ill be erased and the software will likely be downgraded To restore your HEOS device to the factory defaults unplug the power cable from the back of the HEOS device Insert a small paperclip into the Reset button hole on the back of the HEOS device reconnect the power cable and hold it in until the front LED begins to flash amber For further information please visit HEOSbyDenon com Contents Setup U...

Page 53: ...on com Support Email Support HEOSbyDenon com Live Chat www HEOSbyDenon com LiveChat Telephone Toll Free 855 499 2820 M F 10 00AM to 10 00PM EST Sat 12 00PM to 8 00PM EST For the other region If you need additional help in solving problems please contact Denon customer service in your area or visit HEOSbyDenon com Contents Setup Use Troubleshooting Status LED Appendix 53 ...

Page 54: ...tion Rear LED Action Off No AC power or Deep Standby off off Plug in Booting blink off On Ready Configured and connected to your network solid off On Not Connected to your network solid solid Contents Setup Use Troubleshooting Status LED Appendix Status LED 54 ...

Page 55: ... Action Rear LED Action Change Network Connecting to your network blink off Setup Not connected solid solid Connect button was pressed blink solid Cable connection is OK solid solid Contents Setup Use Troubleshooting Status LED Appendix 55 ...

Page 56: ...on Front LED Action Rear LED Action Connecting to your network blink off Configured and connected to your network solid off Error solid solid Update Updating blink blink Contents Setup Use Troubleshooting Status LED Appendix 56 ...

Page 57: ...n Rear LED Action Rebooting blink off Ready Configured and connected to your network solid off Reset Soft reset Clear user settings fast blink solid Hard reset Factory restore blink solid Contents Setup Use Troubleshooting Status LED Appendix 57 ...

Page 58: ...ption Front LED Action Rear LED Action Rebooting blink off Ready Not Configured solid solid Errors Firmware Error slow blink NOT fade off Hardware Error fast blink off Contents Setup Use Troubleshooting Status LED Appendix 58 ...

Page 59: ...scription Front LED Action Rear LED Action Network Error solid solid Volume Change quick blink off Mute slow blink off WPS a WPS session is active fast blink solid Contents Setup Use Troubleshooting Status LED Appendix 59 ...

Page 60: ...ront LED Action Rear LED Action WPS connected for 3 sec solid solid WPS time out for 3 sec solid solid Power Management Network Standby dimmed solid off Deep Standby off off Contents Setup Use Troubleshooting Status LED Appendix 60 ...

Page 61: ...Mode Battery Status LED Charging 100 76 99 51 75 26 50 0 25 o When running on battery power Press and release the Status Button button to check the remaining battery The remaining battery level is displayed for approximately 5 seconds Mode Battery Status LED Battery Operation 76 100 51 75 26 50 6 25 0 5 Low Battery Indicator When the battery level is near zero the left LED may flash This indicates...

Page 62: ...G 1 Audio Layer 3 CBR VBR 32 320 kbps 32 kHz 44 1 kHz 48 kHz 16 bit m4a aac AAC LC 48 320 kbps 32 kHz 44 1 kHz 48 kHz 16 bit wma wma9 CBR CBR 48 192 kbps 44 1 kHz 48 kHz 16 bit flac flac 44 1 kHz 48 kHz 16 bit m4a ALAC NOTE 0 Files protected by DRM such as Apple s Fairplay DRM are not supported Contents Setup Use Troubleshooting Status LED Appendix Appendix 62 ...

Page 63: ...1a b g n Used frequency range 2 4 GHz 5 GHz General Operating temperature 41 F 95 F 5 C 35 C Power supply AC 100 240 V 50 60 Hz Power consumption 20W Power consumption in network standby mode 4 5W Power consumption in deep standby mode 0 3W Contents Setup Use Troubleshooting Status LED Appendix 63 ...

Page 64: ...5 1 4 134 5 1 16 129 8 7 16 214 Weight HEOS 1 3 lbs 1 4 oz 1 4 kg HEOS 1 Go Pack 3 lbs 12 0 oz 1 7 kg For the purpose of improvement the specifications and design are subject to change without notice Contents Setup Use Troubleshooting Status LED Appendix 64 ...

Page 65: ...ies App Store is a service mark of Apple Inc Wi Fi Protected Setup logo is trademark of Wi Fi Alliance The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by D M Holdings Inc is under license Other trademarks and trade names are those of their respective owners Contents Setup Use Troubleshooting Status LED Appendix 65 ...

Page 66: ... version 29 n LGPL Open Source Used Version ffmpeg 0 8 3 glibc 2 9 libmms 0 6 2 n curl 7 24 0 COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2014 Daniel Stenberg daniel haxx se All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies...

Page 67: ...ETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE n expat 2 0 1 Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright c 2001 2002 2003 2004 2005 2006 Expat maintainers Permission is hereby granted free of charge to any person obtai...

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Page 72: ...EVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE n pstdint h 0 1 12 z BSD License z Copyright c 2005 2011 Paul Hsieh z All rights reserved z Redistribution and use in source and binary forms with or without modification are pe...

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Page 76: ......

Page 78: ...HEOS 1 QUICK START GUIDE ...

Page 79: ...1 Make sure you have the following items in working order Apple iOS or Android mobile device connected to your network Internet Connection Wi Fi Router BEFORE YOU BEGIN ...

Page 80: ...HEOS 1 QUICK START GUIDE 2 English Français Español Carefully unpack your new HEOS speaker Verify that the following items are included in the box STEP 1 UNPACK ...

Page 81: ...3 Place the new speaker at a convenient location in your home STEP 2 PLACE SPEAKER NEW SPEAKER SPEAKER ROUTER INTERNET ...

Page 82: ...d to the speaker and a wall outlet OPTIONAL If you are connecting the speaker to a wired network connect the included Ethernet cable between the speaker and your router Do not connect the Ethernet cable if you are connecting your speaker to a wireless network STEP 3 CONNECT ...

Page 83: ...Download the HEOS by Denon App Go to the App StoreSM or to Google PlayTM and search for HEOS by Denon to download and install Launch the HEOS App and follow the instructions in the app 1 2 STEP 4 CONTROL ...

Page 84: ...HEOS 1 QUICK START GUIDE 6 English Français Español Music For further information please visit www HEOSbyDenon com STEP 5 ADD SPEAKER ENJOY Settings Add Device 1 2 ...

Page 85: ... HEOS 1 Go Pack includes the following accessories for your HEOS 1 speaker Rechargeable battery provides up to 6 hours of battery power to make your HEOS 1 completely wireless Bluetooth adapter so you can stream music without a Wi Fi network Rear Splashguard to keep the party going even in the rain Bluetooth USB adapter and Splashguard Rechargeable battery ...

Page 86: ...T GUIDE 8 English Français Español For more information visit www HEOSbyDenon com Refer to the Online Manual for other functions information and operation procedure details manuals denon com HEOS1 ALL EN OWNER S MANUAL ...

Page 87: ...k interference If your speakers are located far away from your router consider adding a wireless range extender like the HEOS Extend In case your wireless router is incompatible with HEOS speaker please use the optional HEOS Extend Wireless Range Extender and hard wire it to your router Music cuts out or delays sometimes Make sure your Internet connection is operating correctly If you are sharing ...

Page 88: ...he Reset button hole on the back of the speaker and hold it in until the front LED begins to ﬂash amber Restoring the Speaker to Factory Defaults Restoring the speaker to its factory defaults will clear all of the settings and restore the original software which was installed at the factory Caution All settings will be erased and the software will likely be downgraded To restore your speaker to th...

Page 89: ... your HEOS Product please contact HEOS by Denon Customer Support Services below Website www HEOSbyDenon com Support Email Support HEOSbyDenon com Live Chat www HEOSbyDenon com LiveChat Telephone Toll Free 855 499 2820 M F 10 00AM to 10 00PM EST Sat 12 00PM to 8 00PM EST ...

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Page 93: ...TM BY DENON ...

Page 94: ... will enjoy your HEOS product for years to come So if you ever have any questions or need any support just get in touch If you re happy we re happy Rock on Your HEOS Customer Service Team 855 499 2820 North America Only EMAIL heoshelp denon com ONLINE heosbydenon com support ...

Page 95: ...Extended Protection Plan It s Important to Protect Your Investment ...

Page 96: ...xtended Protection Plan there are no deductibles or hidden charges Best of all if your Denon product is unrepairable we will replace it absolutely free with a unit that has similar features and functionality Don t delay You must extend your coverage before your factory warranty expires To extend your warranty simply log on to our website http servicecontracts denon com or call us toll free at 855 ...

Page 97: ...rage on parts labor If unrepairable we ll replace it No deductibles or hidden charges Power surge protection Unlimited service calls Nationwide authorized service center network No Lemon guarantee Fully insured Fully transferable I L ...

Page 98: ...ge 1 Call us toll free at 855 720 0823 US Residents Only Have your model number serial number and purchase receipt available when calling 2 Log on to http servicecontracts denon com 9785431040010 Copyright 2014 D M Holdings Inc All Rights Reserved ...

Page 99: ...RMIOAD Nuestros prod Jctos las disposiciones de las directivas de Ia CEAJE siguientes ErP Nonnotlva de Ia ce 27612CQ9 y su directiva marco 20091125 CE LV 200 1195 EC EMC 20041108IEC RoHS 2011 65fBJ R ITE 199915 EC ACERCA DEL RECICIAJE Los mate lales deernba1afedeeste producto son mdclablesy se pueden v WtY aIJiiliZN Disponga de estos materiales slguiendo los reglamentosde reciclajede su tocalidad ...

Page 100: ...atura non 6 Xlf 11 1etamente S OIIegata da MAINS L appar90Ct iova instalttto inprossimit8 detlafonte dl inmodo cheQUeSt ultimaslafacilmanteliiCC e Sibie Nonteoerelabatterlalnluoghle poStiatlaUcesolaredirettaocon t8I J l EII alure estremamenta elevate ad esamplo in prossimlt8 di diaposi M dirtscak IMlanto Na l piegare con forza 1o spinotto sul apparecct o per ellett We i colegamento tra f oonnettor...

Page 101: ...rier E Any defect cause other than a product defect F Problems caused by using third party accessories parts or components 2 Shipping of repaired or replacement products outside the United States and Canada 3 Cleaning initial set up check ups with no defects found or charges incurred for installation removal or reinstallation of the product 4 Any product on which the serial number has been defaced...

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