31
Problem
Cause
Solution
The mower does not mulch
properly
Wet grass clippings are sticking to the
underside of the deck.
The mower is set to cut too much grass at
once.
Wait until the grass dries before mowing.
Raise the deck to a higher cutting height
setting.
There is excessive vibration
The cutting blade is loose.
The cutting blade is unbalanced.
The cutting blade is bent.
The motor shaft is bent.
Tighten the blade bolt.
Balance the blade following the
instructions.
Replace the blade.
Contact the service center.
The handle-locking clamps
cannot be closed in position
The side rails are not fully extended.
Fully extend the side rails, then lock the
clamps.
Mower is difficult to pull
back when the self propel is
turned off.
The wheels are temporarily locked.
Simply push ahead slightly and then move
the mower as desired.
The motor works but the
blade doesn’t cut the grass.
The blade is not tightened to the required
torque.
Re-tighten the blade. The recommended
torque for the blade bolt is 36-43 ft-lb (49-
59Nm)
Short running time of the
mower with included battery
Grass conditions and cutting height setting
will greatly affect the battery run time. The
claimed run time is based on a light load
condition.
Raise the blade height and slow your pace
to reduce the cutting load
