30
TROUBLESHOOTING
WARNING:
Always remove the battery pack when servicing or transporting the mower. Always protect your hands by wearing heavy
gloves or wrapping the cutting edges with rags or other materials when performing any maintenance on the mower blade.
Problem
Cause
Solution
The mower fails to start
The battery pack is depleted.
The battery pack is not mounted in place in
the battery compartment.
The battery or mower circuitry is too hot.
(The power indicator on the mower will
illuminate orange)
The side rails are not extended to their
maximum length and the clamps are not locked
in position.
The handle is not set at one of the three
operating positions.
The mower deck is clogged with grass and
debris.
Charge the battery pack.
Attach the battery pack to the mower;
press it until you hear a click.
Allow the battery pack or mower to cool
until the temperature drops below 152°F
(67°C).
Fully extend the handle and lock both
clamps.
Adjust the handle to one of the three
operating positions.
Clean the mower deck and make certain
that the blade has freedom of movement.
The mower cuts unevenly
The blade is dull.
The cutting height is not set properly.
The blade is assembled incorrectly.
Sharpen or replace the blade.
Move the deck height to a higher setting.
Reassemble the blade, following the
section “INSTALLING THE BLADE” in this
manual.
The mower stops while
mowing
The battery pack is depleted.
Mower is in overload condition.
Mower deck is clogged with grass and
debris.
The battery or mower circuitry is too hot.
(The power indicator on the mower will
illuminate orange for 10 seconds.)
The side rail is retracted a little by the
pushing force applying on the handle.
Charge the battery pack.
Raise the cutting height or slow down the
mowing.
Unclog the mower deck. Raise the cutting
height, or cut a narrow swath.
Allow the battery pack or mower to cool
until the temperature drops below 152°F
(67°C).
Unlock the clamps. Fully extend the side
rails and lock the clamps again.
