Model HHC-990
SECTION 5. TROUBLESHOOTING
5-1. TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
CORRECTION
Product not
• Doors left open
• Keep doors closed except
holding temperature
to load and serve product
• Product held too long
• Hold product only for recom-
mended times
• Control temperature set too low
• Increase air temperature
(SP-3) in Special Program Mode
• Door gasket torn or worn
• Replace bad door gaskets
Cabinet steaming
• Humidity setpoint too high
• Decrease humidity setpoint
product soggy
(SP-4) in Special Program Mode
Product dry
• Humidity setpoint too low
• Increase humidity setpoint
(SP-4) in Special Program Mode
• No water in pan
• Pour water in water pan
Unit not heating
• Blown fuse
• Change15 amp fuse
Unit not reaching set
• Doors left open
• Keep doors closed except
temperature
to load and serve product
• Door gasket torn or worn
• Replace bad door gaskets
5-1
703
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
or 1-800-417-8405 or 1-937-456-8405.
