Hengstler XPM 80 Operating Manual Download Page 3

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XPM 80™

Thermal Printer Family

HENGSTLER

Part No. D 690 019

Mod. No. 4 051015 Eli1

page 3 of 32

Document History

Revision Date Init

Status

Description

1.00

2010 Feb 25

CBL

Closed Initial version

1.01

2010 Feb 26

CBL

Closed Marked “Preliminary”

1.02

2010 Sep 30

CBL

Closed “Preliminary” removed

1.03

2011 Feb 10

CBL

Closed EN55022 rating changed to Class B.

1.04

2013 Feb 12

CBL

Closed

Added figure showing location of paper pre-end pins
within connector, and clarifying text. Removed
redundant paper pre-end text.

1.05 2015-Oct-05 Eli Closed

Serial cable pinout corrected.
Operating temperature spec corrected.

Summary of Contents for XPM 80

Page 1: ...Part No D 690 019 Version 1 05 Mod No 4 051015 Eli1 Operating Manual XPM 80 Thermal Printer Family E ...

Page 2: ...ent All information contained in this manual is provided without regard to any possible patent protection All rights reserved Reproduction translation and or distribution of this document or extracts thereof are permitted only by express authorization from Hengstler GmbH The Hengstler name and the Hengstler logo are registered trademarks of Hengstler GmbH Windows and Microsoft are registered trade...

Page 3: ...010 Feb 26 CBL Closed Marked Preliminary 1 02 2010 Sep 30 CBL Closed Preliminary removed 1 03 2011 Feb 10 CBL Closed EN55022 rating changed to Class B 1 04 2013 Feb 12 CBL Closed Added figure showing location of paper pre end pins within connector and clarifying text Removed redundant paper pre end text 1 05 2015 Oct 05 Eli Closed Serial cable pinout corrected Operating temperature spec corrected ...

Page 4: ...tter Sensors 15 3 5 8 Paper Exit Sensor 15 3 5 9 Paper Pre End Paper Low Sensors 15 3 5 10 LED Indicators 16 3 6 Graphic Printing vs Printing with Printer s Fonts 16 4 Unpacking 17 5 Major Options 17 5 1 Barcode Scanner Option 17 6 Installation 18 6 1 Function 18 6 2 Mounting Printer 18 6 3 Wiring 19 6 3 1 Power 19 6 3 2 Interfacing 19 6 3 3 Paper Pre End 21 6 4 Paper Supply 22 6 4 1 Paper Roll Ho...

Page 5: ...page 5 of 32 12 2 Converting Paper 29 12 3 Black Mark Sensor Location 29 13 Technical Specifications 31 13 1 Electromagnetic Compatibility 32 13 1 1 FCC Part 15 Class B Device 32 13 1 2 EN55022 Emissions 32 13 1 3 EN55024 Electromagnetic Susceptibility 32 13 2 Printer Drawings 32 ...

Page 6: ...e paper rolls to maximize time between paper replenishment Black Mark control is available for when documents are to be printed on preprinted forms or with a predetermined length Models with horizontal and vertical print density of 203 can be provided so that graphics such as logos etc can be printed with excellent quality The XPM 80 printer family has been designed for use primarily in transit an...

Page 7: ...epairs or modifications to the printer mechanism and the controller HENGSTLER does not accept any liability and the guarantee shall be void Unapproved types of thermal paper may dramatically reduce the life of the printhead and may void the warranty For pre printed thermal paper make sure that only appropriate inks are used Detailed can be found in the Hengstler Paper Specifications document D 689...

Page 8: ...act with each other The heat from the thermal printhead acts as a catalyst in the areas where the small printhead dots are fired causing these compounds to react with each other and form a new compound which is a contrasting color usually black The platen then advances the paper to the position of the next dot row and the process is repeated You may note immediately several of the advantages of th...

Page 9: ...XPM 80 Thermal Printer Family HENGSTLER Part No D 690 019 Mod No 4 051015 Eli1 page 9 of 32 3 2 Functional View Figure 1 Figure 2 ...

Page 10: ... as the paper to be printed As a result when one paper path is already loaded and paper is inserted into the empty paper path the loaded paper path will reverse the paper and remove it from the printer stopping it inside the DFU at the DFU park position The paper being loaded will advance to printer park position The paper to be printed is selected either by software command or via the Dual Feed C...

Page 11: ... print mechanism and identifies the Printer Access Control By pulling the recess in the direction shown access can be gained to the paper path printhead platen and cutter as shown in Figure 2 above To close the print mechanism press down on the black area below the label until the upper print unit snaps closed Figure 3 Figure 4 shows the electrical connections for the XPM 80 which are located bene...

Page 12: ...ration to prevent manual manipulation of paper usage The Paper Guides can be adjusted by loosening the screws that lock them in position and sliding them to the proper location Please note that it is important at all times for the paper path to be straight Care must be taken that the paper guides cause the paper to line up properly with the paper roll holders or the fanfold source A crooked paper ...

Page 13: ...nd release control for unselected path Paper for that path is loaded into printer Printer reports ready to print Press and hold control for selected or unselected path Paper for that path will eject from back of DFU Paper will have to be fully removed to clear paper sensor and then reinserted before it can print Printer will report out of paper if that path was the selected paper path 3 5 2 Dual F...

Page 14: ...t Also two different sensor types can be used The most common is the reflex or reflective sensor where the light source and detector are located on a single chip Basically the light strikes the white paper surface and reflects back into the sensor If enough light reflects to activate the sensor the printer reports that paper is present If there is not enough light reflected the printer assumes tha...

Page 15: ...rs one for the upper paper path and one for the lower to detect standard Paper Pre End PPE Connected to appropriately selected sensors these will signal via a query through the interface when paper has become low enough to activate this signal These two inputs are analog sensor inputs that are converted to digital signals via analog to digital A D conversion Therefore it is possible to read their ...

Page 16: ...system stall during boot phase Please note that much more detailed information concerning the printer s current state can be obtained by requesting the printer s status via the interface Please refer to the XPM 80 Emulation Command Set Reference D 690 004 for details 3 6 Graphic Printing vs Printing with Printer s Fonts One area that causes frequent confusion with regard to printers in general is ...

Page 17: ...r translates what is on the screen as a graphic into graphic Native Commands to be sent to the printer Everything printed through a print driver prints as graphics It takes a lot more data to transmit graphics than to transmit ASCII In our 40 character example assuming a 12 x 20 pixel character the Hengstler XPM 80 printer would require 1 600 bytes to print one line Please note that these are esti...

Page 18: ...r The XPM 80 printer is designed to be mounted in a vertical orientation with printout exiting downward towards the ground This vertical orientation allows gravity to help the severed ticket fall directly into a chute or receptacle of the customer s design Mounting is by means of a series of hooks fabricated into the device to which the XPM 80 will be mounted These engage four slots in the printer...

Page 19: ...Pre End for details concerning use of two PPE connectors RS 232 Serial The serial versions of the XPM 80 printer are shipped with the following RS 232 serial settings as default 115 200 baud 8 data bits one stop bit no parity hardware flow control and host transmission not blocked This last feature is intended for use with lower sophistication hosts that cannot read the XPM 80 printer s status dat...

Page 20: ...M 80 printer employ a standard USB interface cable 5 pin Mini B connector on the printer end to communicate from the host to the printer Be sure that the Mini B connector is fully engaged with the mating connector on the printer The other end of the cable plugs into the USB port on the host The cable length must be limited to under 3 meters Once the printer is connected with the host and the drive...

Page 21: ...nvenience in making connections in some installations The characters in parenthesis show the input as it is labeled in the XPM 80 Diagnostic Tool Figure 6 PPE Connector Side A PPE Connector Side B Pin 7 PPE Sensor Signal Path 1 A1 Pin 7 PPE Sensor Signal Path 2 A2 Pin 5 PPE Sensor Power Path 1 A1 Pin 5 PPE Sensor Power Path 2 A2 Pin 6 PWE Sensor Signal Path 1 B1 Pin 6 PWE Sensor Signal Path 2 B2 P...

Page 22: ...oaded arm under which the paper is placed before feeding it into the printer As the printer starts to print slack is taken up from the paper roll This starts to lift the arm against the spring which puts force on the paper roll and starts it moving slowly As more printing takes place the roll gradually accelerates until it s up to printing speed Without the dancer bar slack paper would be taken up...

Page 23: ...se see the Technical Specifications section near the end of this document for full details DC Output Voltage 24 volts 5 DC Output Current nominal 4 amperes Hold Up Time 20 ms minimum Current Limitations 16 amperes minimum current limit 7 Operation 7 1 Loading Paper The XPM 80 is equipped with a Dual Feed unit DFU which allows two different paper sources to be used Before loading the printer make s...

Page 24: ...ass tickets or different tickets issued for two different carriers DFU control pushbuttons located next to each DFU paper inlet are used to manually control the paper loading and selection process as follows The descriptions assume that both paper paths start with paper in them Press and release control for selected path Paper is placed in DFU park position Neither paper path is selected printer r...

Page 25: ... cutting disk See Figure 9 The cutter components can be accessed by opening the print mechanism See Printer Access Control above for details and instructions The XPM 80 configuration tool allows the specification of the weight of the paper being printed This information is used by the printer to determine how fast the cutter should move while cutting the paper With thinner paper cutting can be fas...

Page 26: ...ration Tool A very important tool that allows you to change virtually any variable setting or performance characteristic of your XPM 80 printer XPM 80 Diagnostic Tool A powerful tool for identifying possible issues with your printer its peripherals and firmware by examining the details of its operation XPM 80 Font Tool Used for uploading and assigning different fonts within the XPM 80 printer XPM ...

Page 27: ...ite and vice versa drawing in average text about 8 times the current 8 4 Dot History Factor Dot history monitors previously burned dots and reheats them for a shorter time to prevent blooming and excessively black areas thereby decreasing total current consumption Using dot history and minimizing the main burn time will reduce average current draw Please refer to the XPM 80 Emulation Command Set R...

Page 28: ...1 Printer was not reset after changes made with Configuration Tool 1 Reset printer Consider enabling Automatically reset printer option on Tool Settings tab of XPM 80 Configuration Tool 10 Maintenance The XPM 80 printers require very little maintenance Note Discharge your body s static electric charge by touching a grounded surface before performing any maintenance procedure Do not touch the conne...

Page 29: ...hich also functions as a paper present sensor on the XPM 80 printers can be located in numerous positions during manufacturing Figure 8 shows where the black marks should be located in order to be detected when a reflex sensor is used The default standard sensor positions are so marked The XPM 80 printer is designed to allow for numerous Paper Entrance Black Mark sensor locations during manufactur...

Page 30: ...be used in a manner similar to a Black Mark sensor Instead of a Black Mark a hole is used in the paper The through beam sensor is located in one of seven 7 different possible locations the centerline location of the paper path is the default The possible positions of these sensors are detailed in the Figure 9 Figure 8 Figure 9 ...

Page 31: ...rower widths may be possible in certain OEM applications Contact Hengstler for details Printable Width 80 mm Paper Weight 60 to 250 g m Paper Capacity 6 inch 150 mm roll diameter 12 inch 300 mm reduced performance Interface Type USB 1 1 and RS 232 115 200 baud maximum Cable length 3 meters RS 232 not available with barcode scanner option Operating Voltage 24 VDC 5 Current Draw In standby approx 10...

Page 32: ...eparation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 13 1 2 EN55022 Emissions The XPM 80 family of thermal printers are class B appliances When operating the printer from a DC building power supply or when the DC power cable exceeds 3 me...

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