Hendi 274101, User Manual

Page: 6 / 68

6
EN
Cleaning and maintenance
• Always remove the plug from the socket before
cleaning.
• Remove the chocolate from the chocolate foun-
tain immediately after use. Don’t let the choco-
late solidify in the chocolate fountain. Don’t pour
the chocolate into the kitchen sink or toilet as it
will solidify and block the drain and sewer sys-
tem.
• Never submerge the base unit of the chocolate
fountain in water or other liquid cleaning prod-
ucts.
• Clean the base unit of the chocolate fountain
with a slightly moist cloth and warm water. Warm
water cleans the chocolate residue much better
than hot water.
• Never use aggressive cleaning agents or abra-
sives. Do not use any sharp or pointed objects.
Do not use petrol or solvents! Clean with a damp
cloth and detergent if necessary. Do not use
abrasive materials.
• Always ensure that the electrical connections
remain absolutely dry.
• The fountain pipe, pipe holder and auger can be
cleaned in the dishwasher.
Troubleshooting
If the appliance does not function properly, please
check the below table for the solution. If you are still unable to solve the problem, please contact the
supplier/service provider.
Problem Possible causes and solution
Chocolate drips and
doesn’t flow evenly down
the fountain pipe. The chocolate is too thick. Add some vegetable oil to the chocolate. Do not
mix water into the chocolate!
The fountain is not level, but is slanted. Adjust the level of chocolate foun-
tain with the adjustable feet of the motor unit.
Not enough chocolate, add some melted chocolate.
The flow of chocolate is obstructed by pieces of food. Turn off the fountain
and remove the pieces of fruit.
The flow of chocolate is
interrupted Blockages in the flow of chocolate might be caused by pieces of food. Turn
off the motor and clear the blockage.
Check if the motor is switched on and running.
Check the level of chocolate, add melted chocolate if necessary.
The flow of chocolate is
slow and doesn’t reach
the top of the fountain
pipe. There is air in the column, as a result of which the chocolate cannot flow
constantly. Turn off the fountain and wait for a few minutes, until all the
chocolate in the basin flows back. You will see bubbles escaping from
beneath the fountan pipe.
Check chocolate level and add melted chocolate if necessary.
The chocolate is too
thick (viscous). Check the temperature and consistancy of the chocolate, increase the
temperature and/or add some vegetable oil to the chocolate.
Check if the heating function of the chocolate fountain is switched on and
working.
Note: A low ambient temperature cools down the chocolate rapidly and
thereby increasing the viscosity of the chocolate; the chocolate will stop to
evenly flow over the fountain pipe.