Helvei Smartmove Longboard, User Manual

Page: 8 / 52

EN
8
Issue Possible Reasons Solution
Failed to starting up Battery runs out
Skateboard: Please charge
immediately. It generally takes
3 to 4 hours.
Remote controller : please
charge immediately. It
generally takes 2 hours
Cruise duration gets shorter Battery are not fully charged
Please fully charge the battery.
It generally takes 3 to 4 hours
Battery doesn’t accept charge
Plug gets loosen Make sure power outlet is on
Socket is not available Check if the socket is available
Battery need to be replaced
The average of rechargeable
battery life is 1 to 2 years
depending on condition
and use. Replace only with
skateboard replacement
batteries
TROUBLE SHOOTING