Heinner HWM-5080E, Manual

Page: 50 / 136

www.heinner.com
Troubles Reason Solution
Washing machine
cannot start up
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is pressed.
Check if button “Power” is pressed.
Door cannot be
opened
Machine's safety
protection design is
working.
Disconnect the power
Heating fault
NTC is damaged and
heating pipe is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly.
Water leakage
The connection between
inlet pipe or outlet hose
and tap or washing
machine is not tight.Drain
pipe in the room is blocked
Check and fasten water pipes.
Clean up outlet hose and ask a specialized
person to repair it when necessary.
Water is
overflowed from
the bottom of the
The inlet pipe is not
connected firmly. Outlet
hose has water leakage.
Fix the inlet pipe.
Replace the drain hose.
XVI. Troubleshooting
Warning!!!
When the appliance is in use and depending on the programme selected there can be hot water in
the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has
finished the cycle, and is empty. When replacing the cover,ensure it is securely retightend so as to
stop leaks and young children being able to remove it.
49