background image

Set the 

time

Open the 

Heimgard app

 and follow the steps listed 

here to change the time on  your camera:

Scroll down to the Info section to find your 

camera’s Ip Address: (ex.123.456.7.89)

Insert the Ip Address into your web browser

 

Enter 

username

 and 

password

Note: If you have not changed the username 

or password, they are pre-set as

 

username: admin 

 

password: 123456

Manage 

Devices

Configure 

(camera)

Settings

Settings

Configure 

(camera)

Settings

Video 1

Choose your time zone, then Click Apply. 

Your time is now set and you can logout. 

Troubleshoot

Generic Issues

Check that the cables are inserted correctly

That you have internent connectivity.

If you have issues adding or configuring the camera, 

perform a power reset by unpluging the power 

supply to the internet router and the hub and 

reconnect it. Then try adding the device again. 

WiFi specific issues

5 GHz is not supported by the camera make sure 

your 2.4 GHz is enabled and discoverable

• 

Make sure the antenna is securely fastened to the 

camera when setting up with WIFI. 

• 

Check that you have entered the Network name 

and Password correctly (case-sensitive). 

• 

When trying to scan the QR code, set the screen 

brightness to max brightness. 

Summary of Contents for 117575

Page 1: ...Indoor Camera 360 Quick start guide version 1 0 Requires a heimgard hub...

Page 2: ...a 360 C USB power adapter EU and US D Ethernet cable B Micro USB power cable Device overview H Power input J Ethernet input K Join Reset Button E Wall bracket F Screws x 2 G Wall anchors x 2 I LED Lig...

Page 3: ...H and to an internet connected home router Set up with either the Ethernet cable or WiFi You must choose before getting started Setup via Ethernet cable 2 At the top of your screen you recieve a notif...

Page 4: ...n and reconnect the power 1 Connect the power cable B to the camera H Insert the power cable into the correct USB power adapter C Connect the USB power adapter to a wall socket 2 Open the Heimgard app...

Page 5: ...ess on your phone Configure and use Advanced Settings The camera can be used for two purposes Record and Generic Generic The camera will not record when it detects motion You can manually stream and i...

Page 6: ...r time is now set and you can logout Troubleshoot Generic Issues Check that the cables are inserted correctly That you have internent connectivity If you have issues adding or configuring the camera p...

Page 7: ...As wall materials vary screws for fixing also vary For advice on suitible screw systems contact your local specialized dealer You will need a screw driver a drill Determine where you want the camera...

Page 8: ...connect to the network Red and blue Blinking slowly The device is receiving the wifi signal or connecting to wifi Lights are solid and steady The device is connected to network Website heimgard com su...

Page 9: ...device to dripping or splashing 11 Protect the attached cables from being walked on or pinched par ticularly at plugs convenience receptacles and the point the exit the apparatus 12 Only use attachmen...

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