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Heidolph 505-20000-00, Operating Manual, Page: 26 / 36

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Heidolph 505-20000-00 Operating Manual Download Page 26

Troubleshootimg

26

Troubleshooting

 

Possible errors and how to resolve

General

Malfunctions

Possible reason

Troubleshooting

Power LED does not 

enlighten

No power

 

▪

Check size and shape of 

plug and compatibility to 

your electrical socket

 

▪

Check circuit breakers

Light diode defective

Contact your local Heidolph 

Instruments distributor

No rotation function

No stirring bars in vessel

Insert stirring bars

No heating up function

Set temperature exceeded

Let device cool down

Sample temperature 

lower than desired 

Temperature controlled via 

hotplate

Raise temperature of 

hotplate

MR Hei-Standard

Error message

Possible reason

Troubleshooting

Operating indicator light 

blinking 1 time
No heating function

 

▪

Hotplate temperature 

>25 °C to set temperature

 

▪

Hotplate sensor defective

Contact your local Heidolph 

Instruments distributor

Operating indicator light 

blinking 2 times
No heating function

Set temperature external 

Pt 1000 exceeded for more 

than 25°C:

 

▪

Exothermic reaction

 

▪

Test setup problematic

Adjust test setup

 

▪

Temperature control Pt 

1000 defective

Contact your local Heidolph 

Instruments distributor

Operating indicator light 

blinking 3 times
No heating function

 

▪

Rotation knob defective

 

▪

Temperature knob 

defective

 

▪

Heating button defective

Contact your local Heidolph 

Instruments distributor

Operating indicator light 

blinking 4 times

 

▪

No heating function

 

▪

No rotating function

Motor defective

Contact your local Heidolph 

Instruments distributor

Summary of Contents for 505-20000-00

Page 1: ...ng manual must be read before initial start up Please follow the safety instructions provided Please keep for future reference Magnetrührer MR Hei Standard MR Hei Tec MR Hei Connect Betriebsanleitung vor Erstinbetriebnahme unbedingt lesen Sicherheits hinweise beachten Für künftige Verwendung aufbewahren Operating Manual Page 2 Original Betriebsanleitung Seite 36 ...

Page 2: ... Disposal 8 Device Description 9 Device overview 9 MR Hei Standard overall view 9 MR Hei Standard control panel 9 MR Hei Tec MR Hei Connect overall view 10 MR Hei Tec MR Hei Connect control panel 10 Start Up 11 Setting up device 11 Connect disconnect power cord 11 Switch device on and off 12 Operation 13 Place vessels 13 Mixing 14 Set speed and start rotation 14 Heating 15 Set temperature 15 Show ...

Page 3: ...MR Hei Tec MR Hei Connect 27 Assembly 28 Electrical connections 28 Mounting periphery devices 29 Connect external temperature sensor Pt 1000 29 Disassembly and Storage 30 Dismantling transportation and storage 30 Dismantling 30 Transportation and storage 30 Accessories and Spare Parts 31 Scope of delivery 31 Accessories 31 Attachments 32 Technical data 32 Service 33 Contact Technical Service 33 Wa...

Page 4: ... manual This operating manual is an integral part of the device described here Please read this manual carefully and obey all safety and warning notices Ensure that every operator reads this manual Ensure that this manual is accessible to all users at all times Pass the operating manual on to the subsequent owner The current version of this operating manual in PDF format is available for download ...

Page 5: ...ion which if not avoided will result in serious injury or death WARNING Indicates a hazardous situation which if not avoided may result in serious injury or death CAUTION Indicates a hazardous situation which if not avoided may result in material damage and may result in minor or moderate injury Prohibitory symbols Prohibited The red circle indicates a situation that should be avoided under all ci...

Page 6: ...erators of the device possess the necessary safety and risk awareness Only operate the device in accordance with the instructions given in this manual If there is anything you do not understand or certain information is missing ask your manager or contact the manufacturer Do not do anything on the device without authorization Only use the device in accordance with its intended use Intended use The...

Page 7: ...alified operator This manual must be read and understood by all persons working with the device The personnel must receive safety instruction to guarantee responsible and safe operating procedures Operating company s obligations Installation site The device must be positioned in a suitable location The device must be installed on a firm stable dry even and temperature resistant surface Do not oper...

Page 8: ...ic sensitive data media Observe the according warning in chapter Start up Setting up device Wear appropriate protective clothing when working on the device tight fitting clothes eye protection and if necessary headgear Do not use the device in potentially explosive areas The device is not protected against explosion There is no explosion or ATEX protection available Do not operate or assemble devi...

Page 9: ...d underneath ON OFF switch right side of device Connection Pt 1000 back side of device Control panel MR Hei Standard control panel Control light unit ON OFF Speed control knob set speed and start stop rotation Control light heating up Temperature control knob set temperature Heating button start stop heating ...

Page 10: ...N OFF switch right side of device Connection Pt 1000 back side of device Control panel Interface RS 232 back side of device only MR Hei Connect MR Hei Tec MR Hei Connect control panel Select knob set speed and temperature Rotation button start stop rotation Display Heating button start stop heating ...

Page 11: ...mooth clean and temperature resistant and should be properly leveled Locate the shaker on a stable horizontal surface Clean surface and feet with a damp cloth and ethanol regularly Connect disconnect power cord Connect power cord The power cord comes with a three wire plug and recess on the bottom side Power cord Unit plug The socket is located on the back side of the device Connect device plug to...

Page 12: ...side The device is switched on MR Hei Standard The green operating indicator lights up MR Hei Tec MR Hei Connect The display switches on and shows the actual parameters OFF ON OFF switch ON Switch device off Press ON OFF switch on the left side The device powers off MR Hei Standard The green operating indicator switches off MR Hei Tec MR Hei Connect The display switches off ...

Page 13: ...placed with sample and stirring bars and that they are securely placed Heating bath accessories for round flasks and beakers as well as attachments for water gas and evaporating distributors are available To place a number of vessels securely on plate use optional adaptors see general catalogue Single vessels with flat bottoms like beakers may be placed directly on hotplate A single flask should b...

Page 14: ...ropriate protective clothing Speed can be set between 100 rpm 1 400 rpm Place vessel with sample and stirring bar on hotplate Turn item on with ON OFF switch MR Hei Standard Operating indicator light is on Set speed with speed control knob Rotation starts immediately Speed control knob Operating indicator light MR Hei Tec MR Hei Connect Choose rotation setting with select knob Rotation setting is ...

Page 15: ...ia hotplate With external temperature sensor temperature will be measured and controlled via sensor directly in sample see chapter Assembly Temperature sensor You can set the following temperature range Hotplate temperature sensor between 20 C and 300 C lower degrees depending on ambient temperature Working without external temperature sensor Due to differences in heat conductivity of various mate...

Page 16: ... will be saved and the display switches to show actual parameters Working with external temperature sensor Pt 1000 The display shows ext in addition Setting temperature is exactly the same procedure Show set parameters MR Hei Tec MR Hei Connect Device is switched on Display shows actual parameters for speed and temperature Press select knob and hold pressed Display switches to show set parameters ...

Page 17: ... heating symbol will disappear Actual temperature Heating button Heating on Temperature can be adjusted any time when heating is on The device is equipped with a residual heat indicator If heating is switched off and temperature is above 50 C the heating button will blink orange The illumination of the heating button will switch off automatically when temperature decreases below 50 C The residual ...

Page 18: ...mperature of 300 C but set temperature can never be reached If temperature sensor Pt 1000 is connected always insert sensor in sample before heating is started Heating with external temperature sensor MR Hei Tec MR Hei Connect When external temperature sensor is connected 2 additional functions are available Heating up Fast or Precise Fast mode speeds up heating to set temperature factory setting ...

Page 19: ...will be saved after switch off Heating button blinking Select knob Heating button blinking Select knob Calibrate Temperature sensor is connected and inserted in sample Device is switched on Rotation and heating are switched off Press select knob and hold pressed Press rotation button in addition once CAL appears in display While still pressing select knob press rotation button repeatedly until req...

Page 20: ...mperature till max temperature of 300 C but set temperature can never be reached When deactivating these 2 safety functions Ensure that temperature sensor is always inserted in sample prior to switch on heating Never fill in sample to already heated up sample during running operation if temperature differs to already heated up sample Temperature sensor is connected and inserted in sample Device is...

Page 21: ... interlink interfaces RS 232 interface If you are utilizing an interface cable not supplied by Heidolph please ensure correct allocation The RS 232 cable may only be connected as shown below Plug SUB D9 TXD 2 RXD 3 GND 5 Socket SUB D9 2 RXD 3 TXD 5 GND Pin assignment Socket SUB D9 device connection Plug SUB D9 cable to device Socket SUB D9 cable to PC 1 9 1 9 1 9 ...

Page 22: ...n device before starting any process Risk of scalding The heating plate reaches up to 300 C You might get serious ly burned Avoid direct body contact with heating plate or samples placed on top of it when hot Wear appropriate safety clothes in the vicinity of device Every user must be aware of the potential risk of injury Link interfaces The PC is switched on Switch ON the overhead stirrer Start r...

Page 23: ...nded interface protocol PA_OLD r n PA_OLD r n Switch to old interface protocol compatible to magnetic stirrer MR Hei End OUT_SP_1 Y r n OUT_SP_1 X r n Set temperature sample hotplate C OUT_SP_3 Y r n OUT_SP_3 X r n Set speed rpm OUT_MODE_2 Y r n OUT_MODE_2 Y r n Y 0 All OFF after power return Y 1 Heating motor ON after power return OUT_MODE_4 Y r n IN_MODE_4 Y r n Temperature control 0 Precise Mod...

Page 24: ...wer return IN_MODE_4 r n IN_MODE_4 Y r n Query temperature control 0 Precise Mode 1 Fast Mode STATUS r n STATUS Y r n Y 0 Manual operation at device Y 1 Remote operation START 1 START 2 Y 2 Remote operation STOP 1 STOP 2 Y 0 Error code Y 1 Remote blocked Device stopped manually Interface parameter RS 232 9600 Baud Parity even Data 7 Bit Stop 1 Bit If rotation and or heating are active and communic...

Page 25: ...Ammonia Abrasive cleaning agents such as cleaning rags scrubbing agents or any other agents which include metal components As a result of vibrations generated during operation the device might slide off the table top To ensure a stable position clean surface and feet with a damp cloth and ethanol regularly Maintenance The device is maintenance free Any necessary repair must be performed by an auth...

Page 26: ... Troubleshooting Operating indicator light blinking 1 time No heating function Hotplate temperature 25 C to set temperature Hotplate sensor defective Contact your local Heidolph Instruments distributor Operating indicator light blinking 2 times No heating function Set temperature external Pt 1000 exceeded for more than 25 C Exothermic reaction Test setup problematic Adjust test setup Temperature c...

Page 27: ...up Temperature control Pt 1000 defective Contact your local Heidolph Instruments distributor E33 No heating function No selection possible No reaction of rotating button Heating button defective Contact your local Heidolph Instruments distributor E34 No heating function No rotating function No selection possible Rotation button defective Contact your local Heidolph Instruments distributor E35 No h...

Page 28: ...e device is grounded In case the original plug is changed the new plug must have a protective conductor Rating plate Color code for electrical connections Europe North America GREEN YELLOW PE Protective conductor Earth GREEN PE Protective conductor Earth BLUE N Neutral conductor WHITE N Neutral conductor BROWN P Phase BLACK P Phase The device is connected with the power cord supplied to the electr...

Page 29: ...fix with knurled screw Pass temperature sensor from top into sensor holder Clamp cable of temperature sensor into three clamps of cable guide Support rod Sensor holder Threaded hole Knurled screw Cable guide Device is switched off Connect plug to 4 pole socket with the tongue facing down on back side of device Push locking ring towards device and turn clockwise approx 1 4 till it audibly engages I...

Page 30: ... socket Disconnect plug from socket on the device Remove all vessels Disassemble attachments Transportation and storage Store and transport the device and its components only if they were emptied and cleaned Store and transport the device and parts of device in the original packing material or alternatively in an adequate container to prevent damages Seal the packing carefully against unauthorized...

Page 31: ...ondition 1 01 006 002 78 EU Declaration of Conformity 1 01 001 025 02 Power cord 1 depending on country Accessories Component Quantity Product number Temperature sensor Pt 1000 stainless steel V4A 1 509 67910 00 Temperature sensor Pt 1000 glass coated 1 509 67920 00 Pt 1000 clamping system 1 509 63100 00 MR Hei Connect RS 232 interface cable 1 14 007 040 72 Accessories for heating bath water and o...

Page 32: ...r Pt 1000 Pt 1000 temperature max C 300 Temperature accuracy with external temperature sensor C 1 Safety circuit hotplate via temperature sensor Pt 1000 C 25 set temperature Pt 1000 Load capacity max kg 25 Plate diameter Ø mm 145 Dimensions l x w x h mm 277 x 173 x 94 Weight kg 2 9 Permissible ambient conditions 5 40 C 80 relative humidity no condensation at 5 31 C linear decreasing to 50 at 40 C ...

Page 33: ...ervice personnel mark the pack in accordance with Ordinance on Hazardous Substances Included at the end of this manual you will find a Confirmation of condition Kindly copy and fill in this form and submit it prior to shipping the device for repair Contact details Heidolph Instruments Germany Heidolph Instruments GmbH Co KG Technical Service Walpersdorfer Str 12 D 91126 Schwabach Germany Tel 49 91...

Page 34: ...l number is also valid without registration The warranty covers material and manufacturing defects In the event of a material or manufacturing defect the device shall be repaired or replaced free of charge under the terms of the warranty Heidolph Instruments shall not assume liability for any damage incurred as a result of improper handling or transport Warranty claim Please notify Heidolph Instru...

Page 35: ...alth threats for the staff of our service department Yes No If not which substances has the device come into contact with 4 Legally binding declaration The customer is aware of being legally liable to Heidolph Instruments for any damages arising from incomplete and incorrect information Date Signature Company stamp Please note The shipper is responsible for the return of the goods in well packed c...

Page 36: ...t to revision the latest version of this documentation can be found on our homepage The copyright for all texts and images is held by Heidolph Instruments GmbH Co KG Technische Änderungen sind ohne vorherige Ankündigung vorbehalten Diese Dokumentation unterliegt keinem Änderungsdienst neueste Stände dieser Dokumentation finden Sie auf unserer Homepage Das Urheberrecht für Texte und Bilder liegt be...

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