Heatilator Novus GNRC33, Installation & Operating Instructions Manual

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28881 Rev G 32 01-02
Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH TECHNOLOGIES INC. (“HTI”)
extends the following warranty for HEATILATOR â gas appliances installed in the
United States of America or Canada (the “Appliance”). Dealers and employees of HTI have no authority to make any warranty or
authorize any remedies in addition to or inconsistent with the terms of this warranty.
Limited Lifetime Warranty.
HTI warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion
chamber, burner pan, and logs. The Limited Lifetime Warranty specified above is subject to the conditions, exclusions and
limitations listed below, is for the period the Appliance is owned by the original homeowner only, and is nontransferable.
1 Year Limited Warranty.
HTI warrants the Appliance to be free from failure of any of the following components for a period of one year after installa-
tion: valve, flexible gas line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor,
thermopile, thermocouple, junction box, pilot assembly, shutoff valve, high limit switch, refractory liners, transformer, and con-
trol box. If the Heatilator Appliance is found to be defective in either material or workmanship within one year of the date of
original installation, HTI will provide replacement parts at no charge and pay reasonable labor and freight costs, and is for the
period of one year following the date of original installation of the Appliance.
Conditions, Exclusions, & Limitations of Liability.
A. Both the Limited Lifetime and 1 Year Limited Warranties supplied by HTI apply only while the Appliance is in its
location of original installation. HTI’s obligation under this warranty does not extend to damages resulting from (1)
installation, operation or maintenance of the Appliance not in accordance with the Installation Instructions, Operating
Instructions, and the Listing Agent Identification Label furnished with the Appliance; (2) installation which does not
comply with local building codes; (3) shipping, improper handling, improper operation, abuse, misuse, accident or
unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by tight sealing con-
struction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other causes; (5)
use of fuels other than those specified in the Operating Instructions; (6) installation or use of components not sup-
plied with the Appliance or any other components not expressly authorized and approved by HTI; and/or (7) modifi-
cation of the Appliance not expressly authorized and approved by HTI in writing. This warranty is limited to only the
component parts manufactured or supplied by HTI.
B. HTI’s liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement
and repair of defective components or workmanship during the applicable period. HTI may fully discharge all of its
obligations under such warranties by repairing the defective component(s) or at HTI’s discretion, providing replace-
ment parts at no charge and paying reasonable labor and freight costs.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HTI MAKES NO EXPRESS WARRANTIES OTHER THAN THE WAR-
RANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
WARRANTY SPECIFIED ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may
not apply to you. This warranty gives you specific rights; you may also have other rights which vary from state to
state.
How to Obtain Service.
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth Technologies
Inc., 1915 W. Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at
www.heatilator.com/contact.asp.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HTI.
3. Provide HTI reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the
Appliance prior to any repair or replacement work and before the Appliance or any component of the
Appliance has been removed from the place of original installation.
4. Obtain HTI’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION. If you would like information on current HEATILATOR products or want to locate a dealer in your
area, call 1-800-843-2848.
ã 2001 Heatilator â is a Registered Trademark of Hearth Technologies Inc.