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18

A. FAQs

If smoke spillage occurs from a fireplace opening when 

the door is open, there is either a leakage in the flue, a 

blockage in the flue, or some condition is affecting draft 

Understanding and differentiating the conditions which 

can cause each of these kinds of spillage problems is 

essential to their solution.

•  Flue Leakage

  Check  for  improperly  connected  flue  joints  or  a 

damaged  flue  joint  in  the  chimney  system.  Such 

leakage would reduce draft (air would be drawn in 

through the leaks rather than through the fireplace). 

The  result  might  be  difficult  start-up  and  smoky 

fires that might spill if other adverse draft conditions 

accompany this problem.

•  Flue Blockage

  The damper should be open.

  Check  for  objects  that  may  have  fallen  down  the 

chimney.

Be sure you have air available for combustion and that 

your firewood is dry and well seasoned. Build your fires 

properly and according to the instructions given in op-

erating instructions, “Starting a Fire”. Be sure your flue 

system is installed correctly and that it is the proper di-

ameter and height. Check for the following:

•  All chimney sections are properly installed.

•  The chimney is clean and free of creosote or soot 

buildup.

•  Make sure overhanging trees and branches are cut 

back within ten feet of the top of the chimney and the 

chimney is free of debris from animals.

•  Ensure  the  chimney  cap  is  clean  and  free  of  any 

buildup of soot or creosote if cap is equipped with a 

spark arrestor screen.

•  The wood being used in dry and well seasoned.

If you still suspect you have a low draft problem it may 

be  necessary  to  increase  the  volume  of  air  in  your 

flue system. Since the diameter of your flue system is 

matched with the size of the flue collar and should not 

be changed, then the height of the system must be in-

creased. Add chimney sections one at a time until the 

draft improves.
In some cases, regardless of what you do, it can still be 

difficult to establish the proper flue draft. This is espe-

cially evident when using an exterior factory-built chim-

ney or exterior masonry chimney. Try holding a burning 

rolled up newspaper as close to the flue outlet as pos-

sible for a few minutes, then light the paper under the 

kindling. The heat generated from the burning rolled up 

newspaper should help get the draft established. 
Still other factors can affect how well your flue system 

performs. Neighboring structures, high winds, tall trees, 

even hillsides can affect air currents around the chim-

ney. Well designed chimney caps are available that can 

help. Your  fireplace  dealer  is  the  local  expert  in  your 

area.  He  can  usually  make  suggestions  or  discover 

problems  that  can  be  easily  corrected  allowing  your 

fireplace to operate correctly as it has been designed, 

providing safe and economical heat for your home.

Flue  draft  is  measured  as  negative  pressure  in  the 

chimney. The amount of negative pressure determines 

how strong the draft is. The draft is important because 

it draws the combustion air into the fireplace and pulls 

the smoke out of the chimney. 
There are three basic criteria essential in establishing 

and maintaining flue draft:

•  availability of combustion air

•  heat generated from the fire

•  diameter and height of the flue system

These three factors work together as a system to create 

the flue draft. Increasing or decreasing any one of them 

will affect the other two and thus change the amount of 

draft in the entire system.
If the fire is hard to start and smoke spills out of the fire-

place, or you find it difficult to establish and maintain a 

moderately high burn rate, then the flue draft is too low 

and corrective measures must be taken. 

Hearth & Home Technologies assumes no responsibil-

ity for the improper performance of the fireplace sys-

tem caused by inadequate draft due to environmental 

conditions,  down  drafts,  tight  sealing  construction  of 

the structure, or mechanical exhausting devices which 

will create a negative air pressure within the structure 

where the fireplace is located.

Contact your dealer for additional informa-

tion regarding operation and troubleshoot-

ing. Visit www.heatilator.com to find a 

dealer.

Heat & Glo • Exclaim-36/42 Owner’s Manual • 4013-267 • Rev E • 05/07/14

Summary of Contents for EXCLAIM-36

Page 1: ...t followed exactly a fire or explosion may result causing property damage personal injury or death Owner s Manual Operation and Care WARNING HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert c...

Page 2: ...serts 6 3 Important Safety and Operating Information A Fireplace Safety 7 1 Clear Space 7 2 Grate 8 3 Refractory 8 4 Firescreen 8 5 Flue Damper 8 6 Glass Doors 8 7 Over Firing Your Fireplace 8 8 Chimney Fire 8 B General Operating Parts 9 1 Flue Damper 10 2 Outside Air 10 3 Glass Doors 10 C Fuel 11 1 Hardwood vs Softwood 11 2 Moisture content 11 3 Seasoning 12 4 Storing Wood 12 5 Burning Process 12...

Page 3: ...s Manual Pay special attention to all Cautions and Warnings This Owner s Manual should be retained for future refer ence We suggest that you keep it with your other impor tant documents and product manuals Your new Heat Glo wood burning fireplace will give you years of durable use and trouble free enjoyment Wel come to the Heat Glo family of fireplace products Heat Glo is a registered trademark of...

Page 4: ...f first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for parts and labor for covered components is produced in the following tabl...

Page 5: ...g Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and residues left on the plated surfaces from the use of ab...

Page 6: ... 267 Rev E 05 07 14 This fireplace may be installed in sleeping rooms EX CEPT in manufactured homes If installed with a gas log set provisions for the National Fuel Gas Code must be met This fireplace has been tested and listed for use with the optional components specified in this manual These op tional components may be purchased separately and in stalled at a later date Installation of an outsi...

Page 7: ...s Improper installation adjustment alteration service or maintenance can cause injury or property damage 1 Clear Space Combustible materials must not be stored on the hearth extension Room furnishings such as drapes curtains chairs or other combustibles must be at least 4 ft 1219 mm from the front of the fireplace Combustible materials are materials made of or sur faced with any of the following m...

Page 8: ...one approved by HHT Warning Risk of Fire Use only the factory sup plied integral grate Keeps logs in place Allows proper air circulation around the fire 3 Refractory The refractory is supplied to contain heat and provide an attractive interior It will break down over time and will need occasional replacement Small hairline cracks and discoloration are normal and do not affect its safety Warning Ri...

Page 9: ...children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away HOT SURFACES Glass and other surfaces are hot during operation AND cool down Figure 3 2 General Operating Parts CAUTION If you expect that...

Page 10: ...ULLY OPEN CORRECT PARTLY CLOSED INCORRECT PARTLY OPEN INCORRECT FULLY CLOSED CORRECT Figure 3 3 Operating Positions of Bi fold Doors Refer to Figure 3 2 for location and operation of control The outside air kit supplies some combustion air for your fireplace It may help reduce the effects of nega tive air pressure Close the inlet to prevent cold drafts when the fireplace is not being used 2 Outsid...

Page 11: ...you can use the softwood for starting the fire giv ing off quick heat to bring the fireplace up to operating temperature Add the hardwood for slow even heat and longer burn time 2 Moisture content The majority of the problems fireplace owners expe rience are caused by trying to burn wet unseasoned wood Freshly cut wood can be as much water as it is wood having a moisture content of around 50 Imag ...

Page 12: ...20 The time it takes to season wood varies from around nine months for soft woods to as long as eighteen months for hardwoods The key to seasoning wood is to be sure it has been split exposing the wet interior and increasing the surface area of each piece A tree that was cut down a year ago and not split is likely to have almost as high a moisture content now as it did when it was cut To season wo...

Page 13: ... You may notice an in dustrial odor the first few fires This is considered normal Use well seasoned wood Open the flue damper to a fully open position Place crumpled or twisted paper under the fireplace grate Loosely arrange kindling or small pieces of wood to form a tent on the fireplace grate Pre warm the flue to establish a draft to help reduce smoke spillage during start up Hold a rolled up pi...

Page 14: ...ey Sweep Confirm that termination cap remains clear and unobstructed Inspect for blockages such as bird nests leaves etc Inspect for corrosion or separation Inspect for creosote and remove as needed at least every two months during the heating season Inspect the system at the fireplace connection and at the chimney top In the event of a chimney fire Hearth Home Tech nologies recommends replacement...

Page 15: ...When ignited this creosote makes an extremely hot fire Remove all ash from the firebox and extinguish all hot embers before disposal Allow the fireplace to cool completely Remove the top of the termination cap as shown in Figure 4 1 to clean the cap and chimney The creosote or soot should be removed from the chimney with a brush specifically designed for the size of chimney in use Reinstall termin...

Page 16: ...und well away from all combustible materials pending final disposal If the ashes are disposed of by burial in soil or otherwise locally dispersed they should be retained in the closed container until all cinders have thoroughly cooled D Glass Cleaning Frequency As necessary By Homeowner Tools Needed Vinegar or glass cleaner soft towel Clean glass with a non abrasive glass cleaner Use a damp cloth ...

Page 17: ...ection Bed of coals not established before adding wood Start with paper kindling to establish bed of coals refer to starting fire section Flue blockage such as birds nests or leaves in termination cap Have chimney inspected for creosote and cleaned by a certified chimney sweep Down draft or negative pressure Competition with exhaust devices Do not use exhaust fans during start up refer to negative...

Page 18: ...sing an exterior factory built chim ney or exterior masonry chimney Try holding a burning rolled up newspaper as close to the flue outlet as pos sible for a few minutes then light the paper under the kindling The heat generated from the burning rolled up newspaper should help get the draft established Still other factors can affect how well your flue system performs Neighboring structures high win...

Page 19: ...p Outside air closed Overhead fan operating Overhanging tree Bird s nest or leaves in termination cap Structural changes in chimney area Creosote buildup in flue Strong win d s a r o u nd chimney termination Unsealed can lights Combustion air control Figure 5 1 Factory built Fireplaces Troubleshooting Heat Glo Exclaim 36 42 Owner s Manual 4013 267 Rev E 05 07 14 ...

Page 20: ...creen Cover top only Qty 2 req 31319 Side Trim Qty 2 req 31326 Strip Protector Qty 2 req 18320 Powder Coat Touch Up Paint 71479 Additional service parts on following page 4 14 36 Woodburning Fireplace 1 3 9 10 2 4 5 6 7 8 Service Parts EXCLAIM 36H EXCLAIM 36T Beginning Manufacturing Date Feb 2004 Ending Manufacturing Date Active IMPORTANT THIS IS DATED INFORMATION Parts must be ordered from a deal...

Page 21: ...y 2 req 18320 Side Trim Qty 2 req 31326 Powder Coat Touch Up Paint 71479 Additional service parts on following page 8 13 42 Woodburning Fireplace 1 2 3 9 10 4 5 6 7 8 Service Parts EXCLAIM 42H EXCLAIM 42T Beginning Manufacturing Date Feb 2004 Ending Manufacturing Date Active IMPORTANT THIS IS DATED INFORMATION Parts must be ordered from a dealer or distributor Hearth and Home Technologies does not...

Page 22: ...rs Bi fold clear view polished brass DM6036S DM8042S Glass doors Bi fold clear view stainless steel Bi fold Glass Doors See your Heat Glo dealer for a complete listing of optional components Gas Inserts Gas Log Sets Gas Log Lighters Wood burning Inserts Heat Glo Exclaim 36 42 Owner s Manual 4013 267 Rev E 05 07 14 ...

Page 23: ...23 This page intentionally left blank Heat Glo Exclaim 36 42 Owner s Manual 4013 267 Rev E 05 07 14 ...

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