Call 1-877-744-3649 for assistance or email us at [email protected]
6
MC
WAVE
HEAT
Settings on Control Panel or Remote
Control seem “LOCKED” or cannot
be adjusted.
The appliance turns off and will not
turn back on.
Remote Control does not work.
No warm air is coming from the
heater.
The appliance does not turn on when
the button is pushed to “ON”
Remote Control will not turn on the
appliance when the power button is
pushed “ON”.
Digital Temperature Screen is off
1. The “Child Lock” feature ( R ) on the Remote
Control may be activated.
2. The ESO feature (U) on the remote control may be
activated.
1. Master Control Power Switch is turned off.
2. The overheat protection device in the appliance
has been triggered.
3. House circuit breaker has been tripped.
1. Low Batteries.
2. Red light must be on above Master Power Switch
to operate Remote Control.
1. The overheat protection device in the appliance
has been triggered.
2. Thermostat is set lower than room temperature.
1. The overheat protection device in the appliance
has been triggered.
1. The “Child Lock” feature ( R ) on the Remote
Control may be activated.
2. Check the light (B) above the Power Switch on the
control panel and ensure it is lit up (red).
3. House circuit breaker has been tripped.
1. There has been no temperature adjustments for
over 5 minutes.
1a. Push the “Child Lock” feature ( R ) on the Remote
Control to unlock the controls,
1b.OR Press and hold the On/Off (I/O) button for 3 seconds on the
heater Control Panel”
2. Push the “ESO” feature (U) on the remote control to unlock
the controls.
1. Turn on Master Control Power Switch which is located on
the back of the unit. See Page 3 Fig. 1.
2. Turn all controls off, unplug the appliance, allow to cool for
15 minutes, plug back in and restart.
3. Reset house circuit breaker.
1. Replace the battery in the Remote Control. See
Maintenance Section.
2. Check to ensure the appliance is plugged in.
1. Turn all controls off, unplug the appliance, allow to cool for
15 minutes, plug back in and restart.
2. Push temperature buttons on control panel or remote
control to increase temperature.
1. Turn all controls off, unplug the alliance, allow to cool for
15 minutes, plug back in and restart.
1a. Push the “Child Lock” feature ( R ) on the Remote Control
to unlock the controls,
1b. OR Press and hold the On/Off (I/O) button for 3 seconds on
the heater Control Panel
2. If the light is not lit up (B) on the control panel, the
appliance needs to be plugged in.
3. Reset house circuit breaker.
1. Push Temperature Buttons on the Control Panel or Remote
Control to light up.
SOLUTION
POSSIBLE CAUSE
PROBLEM
TROUBLESHOOTING:
WARNING: Turn off the appliance, unplug and let cool for at least 15 minutes before attempting to service. Only a qualified professional should
attempt to service or repair the appliance.
IF YOU EXPERIENCE DIFFICULTIES, PLEASE DO NOT RETURN THIS PRODUCT TO STORE For assistance with this appliance, please call our customer service department toll free
at 1-877-744-3649
or e-mail us at [email protected].
FREQUENTLY ASKED QUESTIONS (FAQS)
