HEAT GLO MEZZO1000-AUB Owner'S Manual Download Page 35

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Heat & Glo • MEZZO1000-AUB, MEZZO1300-AUB, MEZZO1300ST-AUB, MEZZO1600-AUB Owner’s Manual • 2304-974 Rev. C • 3/16

Heat & Glo, a brand of Hearth & Home Technologies

7571 215

Street West, Lakeville, MN 55044

www.heatnglo.com

C. Contact Information

Please contact your Heat & Glo dealer with any questions or concerns.

For the location of your nearest Heat & Glo dealer,

please visit www.heatnglo.com.

- NOTES -

________________________________________________________________________________

DO NOT DISCARD THIS MANUAL

NOTICE

• Leave this manual with

party responsible for use

and operation.

• Important operating

and maintenance

instructions included.

• Read, understand and follow

these instructions for safe

installation and operation.

This product may be covered by one or more of the following patents: (United States) 5601073, 5613487, 5647340,

5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122,

7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending.

2000-945B

Service Parts

Beginning Manufacturing Date: Feb 2016

Ending Manufacturing Date: Active

MEZZO1000 / 1300 / 1300ST / 1600-AUB

IMPORTANT: THIS IS DATED INFORMATION

. Parts must be ordered from a dealer or distributor.

Hearth and Home

Technologies does not sell directly to consumers

. Provide model number and serial number when requesting service parts

from your dealer or distributor.

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

Media Options - MEZZO1000-AUB

Media Kit, Red

MEDIA-RED-36

Media Kit, Fog

MEDIA-FOG-36

Media Kit, Ebony

MEDIA-EBONY-36

Media Kit, Cobalt

MEDIA-COBALT-36

Media Kit, Clear

MEDIA-CLEAR-36

Media Kit, Amber

MEDIA-AMBER-36

Media Options - MEZZO1300-AUB

Media Kit, Red

MEDIA-RED-48

Media Kit, Fog

MEDIA-FOG-48

Media Kit, Ebony

MEDIA-EBONY-48

Media Kit, Cobalt

MEDIA-COBALT-48

Media Kit, Clear

MEDIA-CLEAR-48

Media Kit, Amber

MEDIA-AMBER-48

Media Options - MEZZO1600-AUB

Media Kit, Red

MEDIA-RED-60

Media Kit, Fog

MEDIA-FOG-60

Media Kit, Ebony

MEDIA-EBONY-60

Media Kit, Cobalt

MEDIA-COBALT-60

Media Kit, Clear

MEDIA-CLEAR-60

Media Kit, Amber

MEDIA-AMBER-60

Conversion Kits

Conversion Kit NG

N/A

Conversion Kit LP

MEZZO1000-AUB

ULPK-1000

MEZZO1300-AUB

ULPK-1300

MEZZO1300ST-AUB

MEZZO1600-AUB

ULPK-1600

Pilot Ori



ce, NG

593-528

Pilot Ori



ce, BU

593-529

Pilot Ori



ce, LP

593-527

Regulator, NG

NGK-DXV-50

Regulator, LP

LPK-DXV-50

Summary of Contents for MEZZO1000-AUB

Page 1: ...supplier from a neighbor s phone Follow the gas sup plier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury death or property damage DANGER HOT GLASS WILL CAUSE BU...

Page 2: ...t Glo family of fireplace products Serial Number Type of Gas The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace Model Number S A M P L E SAI Global Certification Nº DMS mm xxxx xxx Read this manual before operating this appliance Please retain this Owner s Manual for future reference Read the Installation Ma...

Page 3: ...ormation A Appliance Certification 7 B Glass Specifications 7 C High Altitude Installations 7 3 Important Safety and Operating Information A Appliance Safety 8 B General Operating Parts 9 C Fuel Specifications 9 D Good Faith Wall Surface TV Guidelines 9 E Before Lighting Appliance 11 F Lighting Instructions IPI 12 G Appliance Break In 13 H Heat Management 13 I Operation During A Power Outage 14 J ...

Page 4: ...e under this warranty is limited to the purchase price of the product This warranty is subject to conditions exclusions and limitations as described below Warranty coverage begins on the date of original purchase In the case of new home construction coverage under this manufacturer s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by an in...

Page 5: ... This is not a flaw and is not covered under warranty Damage to printed plated or enamelled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes Repair or replacement of parts that are subject to normal wear and tear during the warranty period These parts in clude pai...

Page 6: ...r other components due to water or weather damage which is the result of but not limited to improper chimney or venting installation HOW TO CLAIM To make a claim against this warranty contact your local distributor during regular business hours See addresses below for a dealer nearest you Vic Pty Ltd ACN 005 872 159 Jetmaster Additional service fees may apply if you are seeking warranty service fr...

Page 7: ...allations NOTICE If the heating value of the gas has been reduced these rules do not apply Check with your local gas utility or authorities having jurisdiction When installing above 2000 ft 610 m elevation Reduce input rate 4 for each 1000 ft 305 m above 2000 ft 610 m MEZZO1000 AUB MEZZO1300 AUB MEZZO1300ST AUB MEZZO1600 AUB NATURAL GAS ULPG NATURAL GAS ULPG NATURAL GAS ULPG Inlet Gas Pressure 1 1...

Page 8: ... Keep remote controls out of reach of children Never leave children alone near a hot fireplace whether operating or cooling down Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended per...

Page 9: ...iscussed CLEAR SPACE SECTION 3 A DECORATIVE DOORS SECTION 4 GLASS ASSEMBLY SECTION 4 OPERATION DURING A POWER OUTAGE SECTION 3 I Figure 3 3 Good Faith Wall Surface Temperatures Above Appliance D Good Faith Wall Surface TV Guidelines MEASUREMENTS FROM TOP EDGE OF THE OPENING 6 in 152 mm 18 in 457 mm 24 in 610 mm 30 in 762 mm 36 in 914 mm 48 in 1219 mm TO CEILING 42 in 1069 mm 12 in 305 mm 169 F 76 ...

Page 10: ...erating temperatures identiﬁed in the TV s technical speciﬁcations Contact the TV s manufacturer directly if you cannot locate this information or have questions regarding the information 3 Mantel height and depth must conform to mantle requirements speciﬁed in the ﬁreplace installation manual 4 C dimension taken from the top of the hood or ﬁreplace opening 5 Suggestions on how to further reduce T...

Page 11: ...ing materials have been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate firepl...

Page 12: ... accompanying appliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having ﬂammable vapors away DO NOT operate the appliance with ﬁxed glass assembly removed cracked or broken Replacement of the ﬁxed glass assembly should be done by a licensed or qualiﬁed service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup...

Page 13: ...xed glass assembly and run continuously on high an additional 12 hours This cures the materials used to manufacture the fire place NOTICE Open windows for air circulation during fire place break in Some people may be sensitive to smoke and odors Smoke detectors may activate H Heat Management Burn Rate The MEZZO AUB models have a variable burn rate which is controlled by the remote control Therefor...

Page 14: ...alled ON OFF Switch Toggle the switch as you would under normal circumstances Wireless Remote Remote receiver is integrated into the ignition module Use the remote to turn the appliance on To preserve battery life do not use the HI LO flame or THERMOSTAT options Ignition Module Locate the ignition module in the control cavity Slide the ON REMOTE OFF switch to the ON position 3 5 Control Cavity Loc...

Page 15: ...ment in flame output This mode of operation is primarily used for initial installation or power outage operation with battery backup REMOTE Position Appliance will initiate commands from an optional wired wall switch and or the wireless remote RC300AU 2 If using a wired wall switch with the module in REMOTE mode the flame output can be adjusted with the HI LO selector switch on the module See Figu...

Page 16: ...ponents that may be damaged Do not modify disassemble or substitute any of the com ponents included with this kit Installation of this unit must be done by a qualified service technician Placement of this remote control may affect performance An assessment of the space should be done prior to in stallation for optimum performance Determine Location Determine the location for the remote control The...

Page 17: ...12 Control module will beep once and LED will blink green for 10 seconds While the LED is blinking press the POWER button on the remote control A double beep will come out of the control module to indicate that it has been programmed successfully NOTICE Up to three remote controls can be programmed into the control module Simply press a button on the other remote controls during the 10 second prog...

Page 18: ...l be displayed For example Flame Height will not be displayed when the remote status is OFF Use the SELECT button to select the current feature Use the UP and DOWN arrows to toggle through the menu functions and value selec tions in the submenus Idle When Remote is in ON Mode The remote control will go into an idle mode if no but tons are pressed within 5 seconds Press any button to resume full fu...

Page 19: ...vated from the remote s OFF mode when the flame is off When the fireplace is turned back ON the AUX1 and AUX2 settings will be restored to the previous setting AUX1 Function Unit dependent Function Press the MENU button to activate the menu Using the UP and DOWN arrows highlight the AUX1 icon and press SELECT Use the UP and DOWN arrows to adjust the AUX1 output then press SELECT The AUX1 function ...

Page 20: ...ransmis sion to module Control module will not take commands from remote control Control module is not in REMOTE mode Ensure module switch is set to REMOTE Control module and remote control are not programmed to each other The control module will beep when it successfully receives a command If it does not beep clear module memory and repro gram the remote control Control module is un plugged In ca...

Page 21: ... on lower front face of firebox 2 Place glass assembly into retaining lip end Tilt top of glass assembly toward fireplace 3 Assure proper left and right placement of glass and engage all four spring latches B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap...

Page 22: ... IPI models Venting Frequency Seasonally By Homeowner Tools needed Protective gloves and safety glasses Inspect venting and termination cap for blockage or obstruction such plants bird nests leaves snow debris etc Verify termination cap clearance to subsequent construc tion building additions decks fences or sheds Inspect for corrosion or separation Verify weather stripping sealing and flashing re...

Page 23: ...et metal are sharp and should be avoided Remove all foreign objects Verify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed drill bit set and a manometer Verify burner is properly secured and aligned with pilot or igniter Clean off burner top inspect f...

Page 24: ...asive cleaner such as gas appliance glass cleaner may be nec essary See your dealer Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the fireplace Rock noise There may be some cracking noise coming from the fireplace during the first few...

Page 25: ... should be approximately 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 v...

Page 26: ...ted on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame sensing rod Verify all connections to wiring diagram in manual Verify connections underneath pilot assembly are tight Verify f...

Page 27: ... protection lockout feature Keep remote controls out of reach of children See your dealer if you have questions Install approved accessories per instructions included with accessories Contact your dealer for a list of ap proved accessories WARNING Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could ...

Page 28: ...TS PART NUMBER 1 Non combustible Board Top 2316 460 2 Standoff Top Qty 4 req 2300 282 3 Non combustible Board Side Qty 2 req 2304 461 4 Bottom glass 2312 018 5 Burner 2312 007 6 Pilot Assembly See Following Page 7 Shield Pilot 2300 195 8 Glass Assembly GLA 36 HNG 9 Shield Bottom Glass 2312 179 10 Panel Bottom 2316 147 11 Rock Tray 2312 151 12 Rail Burner Qty 2 req 2312 338 13 LED Light Assembly SR...

Page 29: ...ervice parts from your dealer or distributor ITEM DESCRIPTION COMMENTS PART NUMBER 1 Non combustible Board Top 2304 460 2 Standoff Top Qty 4 req 2300 282 3 Non combustible Board Side Qty 2 req 2304 461 4 Bottom glass 2300 018 5 Burner 2300 007 6 Pilot Assembly See Following Page 7 Shield Pilot 2300 195 8 Glass Assembly GLA 48 HNG 9 Shield Bottom Glass 2300 179 10 Panel Bottom 2304 147 11 Rock Tray...

Page 30: ... Top Qty 2 req 2304 460 2 Standoff Top Qty 4 req 2300 282 3 Non combustible Board Side Qty 4 req 2304 461 4 Bottom glass 2300 018 5 Burner 2300 007 6 Pilot Assembly See Following Page 7 Shield Pilot 2300 195 8 Glass Assembly Qty 2 req GLA 48 HNG 9 Shield Bottom Glass w vent 2300 179 Shield Bottom Glass 2301 179 10 Panel Bottom w vent 2304 147 Panel Bottom 2305 147 11 Rock Tray 2300 151 12 Rail Bur...

Page 31: ...N COMMENTS PART NUMBER 1 Non combustible Board Top 2323 460 2 Standoff Top Qty 4 req 2300 283 3 Non combustible Board Side Qty 2 req 2304 461 4 Bottom glass 2321 018 5 Burner 2321 007 6 Pilot Assembly See Following Page 7 Shield Pilot 2300 195 8 Glass Assembly GLA 60 HNG 9 Shield Bottom Glass 2321 179 10 Panel Bottom 2323 147 11 Rock Tray 2321 151 12 Rail Burner Qty 2 req 2321 338 13 LED Light Ass...

Page 32: ...te Flex and Pilot 2300 163 6 3 3 Hole Grommet 2118 420 6 4 Pilot Assembly NG 2090 012 Pilot Assembly LP 2090 013 6 5 Ori ce NG 36C MEZZO1000 AUB 582 836 Ori ce LP 52C 582 852 Ori ce NG 124 MEZZO1300 AUB MEZZO1300ST AUB 582 8124 Ori ce LP 49C 582 849 Ori ce NG 28C MEZZO1600 AUB 582 828 Ori ce LP 48C 582 848 14 1 Valve NG 2166 302 Valve LP 2166 303 14 2 Elbow Qty 2 req 4021 045 14 3 Flex Ball Valve ...

Page 33: ...BER Cable Linear 2300 754 Flue Restrictor 385 128 Fiber Glass Rope 060 455 Gasket Assembly 2300 080 Contains Vent Burner Neck Seal Cap Air Passage Drawn Air Passage and Flex and Pilot Glass Latch Assembly Qty 2 req for 1000 AUB 2146 413 Qty 4 req for 1300 AUB and 1600 AUB Qty 8 req for MEZZO1300ST AUB Log Assembly Optional MEZZO1000 AUB LOGS 36 MEZZO1300 AUB MEZZO1300ST AUB LOGS 48 MEZZO1600 AUB L...

Page 34: ... Kit Ebony MEDIA EBONY 36 Media Kit Cobalt MEDIA COBALT 36 Media Kit Clear MEDIA CLEAR 36 Media Kit Amber MEDIA AMBER 36 Media Options MEZZO1300 AUB Media Kit Red MEDIA RED 48 Media Kit Fog MEDIA FOG 48 Media Kit Ebony MEDIA EBONY 48 Media Kit Cobalt MEDIA COBALT 48 Media Kit Clear MEDIA CLEAR 48 Media Kit Amber MEDIA AMBER 48 Media Options MEZZO1600 AUB Media Kit Red MEDIA RED 60 Media Kit Fog ME...

Page 35: ..._______________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS ...

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