Heat & Glo Soho24 Owner'S Manual Download Page 46

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Heat & Glo • Soho24 • 2077-900 Rev. J • 01/07

C. Service Parts List

Soho24

See following page for additional IPI service part numbers.

IMPORTANT: THIS IS DATED INFORMATION. The most current information is lo-
cated on your dealers’ VIP site. When ordering, supply serial and model numbers
to ensure correct service parts.

AVAILABLE
TO SHIP IN

24 HOURS

ITEM

PART DESCRIPTION

SERIAL #

PART NUMBER

Log Set Assembly

LOGS-SOHO24

Log 1

SRV2077-700

Log 2

SRV2077-701

Ash Piece - Left

SRV2077-702

Ash Piece - Center

SRV2077-703

Ash Piece - Right

SRV2077-704

Glass Door Assembly

Pre 01/07

GLA-SOHO24

Post 01/07

GLA-SOHO24B

Burner Assembly

2077-007

False basepan

2077-100

Wall Refractory Kit (Firebrick, gray mortar lines)

Brick-Soho24

Junction Box

4021-013

Non-combustible Board

2077-148

Flue Restrictor

2077-150

Vent Gasket

530-408

Mineral Wool Embers

050-721

Mystic Embers

Mystic-Embers

Surround 2077-112
Glass Latch Support Assembly

386-122A

3 Function Circuit Board

2083-030

12V Adaptor

2083-022

Solenoid (NG only)

HTI-17-006

Wire, Wall Switch

2083-031

Wall Switch & Cover Plate

4041-128

Patch Kit

SRV-PACK

Conversion Kit NG

NGK-Soho24

Conversion Kit LP

LPK-Soho24

Pilot Ori

ce NG

593-528

Pilot Ori

ce LP

593-527

Regulator NG

NGK-DXV

Regulator LP

LPK-DXF

Battery Remote Control

RC-BATT-HNG

Battery Remote Control with Thermostate and Timer

SMART-BATT-HNG

Summary of Contents for Soho24

Page 1: ... to hazards of high temperatures Do NOT operate with protective barriers open or removed Keep clothing furniture draperies and other combustibles away Glass and other surfaces are hot during operation and cool down Keep children away Owner s Manual Installation and Operation DO NOT DISCARD THIS MANUAL CAUTION This appliance may be installed as an OEM installation in manufactured home USA only or m...

Page 2: ...f a new appliance you ll want to read and carefully follow all of the instructions contained in this Owner s Manual Pay special attention to all Cautions and Warnings This Owner s Manual should be retained for future reference We suggest that you keep it with your other important documents and product manuals The information contained in this Owner s Manual unless noted otherwise applies to all mo...

Page 3: ...ts Diagrams 43 C Service Parts 45 D Warranty 48 E Contact Information 49 Section 1 Listing and Code Approvals A Appliance Certification 4 B Glass Specifications 4 C BTU Specifications 4 D High Altitude Installations 4 E Non Combustible Materials Specification 4 F Combustible Materials Specification 4 G Requirements for the Commonwealth of Massachusetts 5 Section 2 Getting Started A Design and Inst...

Page 4: ...hanges for elevations from 0 to 2000 feet in the U S A and Canada When installing this appliance at an elevation above 2000 feet it may be necessary to decrease the input rating by changing the existing burner orifice to a smaller size Input rate should be reduced by 4 for each 1000 feet above a 2000 foot elevation in the U S A or 10 for elevations between 2000 and 4500 feet in Canada If the heati...

Page 5: ...g appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS Inspection The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installa tion unless upon inspection the inspector observes carbon monoxide detectors and signage installed in accordance w...

Page 6: ...ts and trim doors are shipped in separate packages The gas logs may be packaged separately and must be field installed Report to your dealer any parts damaged in shipment particularly the condition of the glass Read all of the instructions before starting the in stallation Follow these instructions carefully dur ing the installation to ensure maximum safety and benefit Check building codes prior t...

Page 7: ...stibles MUST be followed as shown in Figures 3 1 and 3 2 Studio 24 front must be used and no mantels are allowed C Mantel Projections Studio 24 front is required for all installs except where Greenwich cabinet is used No mantels are allowed when using Studio 24 fronts 3 Framing and Clearances NOTE Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY Illustrations diagrams a...

Page 8: ...ps should be caulked with high temperature caulk to seal gaps Gas line holes and other openings should be caulked with high temp caulk or stuffed with unfaced insulation If the appliance is being installed on a cement slab a layer of plywood may be placed underneath to prevent conducting cold up into the room E Clearances Figure 3 2 Clearances to Combustibles CLEARANCES TO COMBUSTIBLES A B C D E F...

Page 9: ...0 Over 18 12 to 20 12 7 5 Over 20 12 to 21 12 8 0 Figure 4 1 Figure 4 2 Minimum Height from Roof to Lowest Discharge Opening Termination Locations 4 Measure horizontal clearances from this surface Measure vertical clearances from this surface Figure 4 3 Multiple Vertical Termination Figure 4 2 specifies minimum vent heights for various pitched roofs See Figure 4 4 for specific clearances 3 foot mi...

Page 10: ...porch veranda or balcony use of a listed cap shield is suggested See vents components page NOTE 2 Termination in an alcove space spaces open only on one side and with an overhang are permitted with the dimensions specified for vinyl or non vinyl siding and soffits 1 There must be 3 feet minimum between termination caps 2 All mechanical air intakes within 10 feet of a termination cap must be a mini...

Page 11: ...ect see Figure 5 1 Two 450 elbows may be used in place of one 900 elbow On 450 runs one foot of diagonal is equal to 8 5 inches horizontal run and 8 5 inches vertical run A length of straight pipe is allowed between two 450 elbows see Figure 5 1 Figure 5 1 A Vent Table Key The abbreviations listed in this vent table key are used in the vent diagrams C Measuring Standards Vertical and horizontal me...

Page 12: ...H1 H2 Maximum 2 90º elbows back to back Cannot do 6 in 152 mm 1 1 2 ft 457 mm 1 1 2 ft 457 mm 2 1 2 ft 762 mm 2 1 2 ft 762 mm 4 1 2 ft 1 4 m 3 1 2 ft 1 1 m 6 1 2 ft 1 9 m V1 H1 H2 48 ft 14 6 m Maximum H1 H2 15 1 5 ft 4 7 m Maximum H2 H1 V1 INSTALLED HORIZONTALLY D Vent Diagrams Fire Risk Explosion Risk Do NOT pack insulation or other combustibles between ceiling firestops ALWAYS maintain specified...

Page 13: ...Max V2 Min H2 Max Elbow only 2 ft 610 mm V2 1 ft 304 mm 2 ft 610 mm V2 1 1 2 ft 457 mm 3 ft 914 mm V2 2 1 2 ft 762 mm 5 ft 1 5 m V2 3 1 2 ft 1 1 m 7 ft 2 1 m V2 4 1 2 ft 1 4 m 15 ft 4 6 m V2 When using V2 H2 Max V2 If V2 0 then H2 Max 1 1 2 ft 38 mm H1 H2 cannot exceed 15 ft 4 6 m when using appropriate V2 H1 V2 H2 V1 ...

Page 14: ...of the appliance the optional vertical termination baffle should be used for runs of 25 feet or greater V1 V1 H1 Maximum V2 V1 V2 Minimum One Elbow 1 1 2 ft 457 mm 1 2 ft 152 mm 2 ft 610 mm 1 1 2 ft 457 mm 3 ft 914 mm 2 1 2 ft 762 mm 5 ft 1 5 m 3 1 2 ft 1 1 m 7 ft 2 1 m 5 1 2 ft 1 7 m 15 ft 4 6 m V1 V2 H1 38 ft 11 6 m Max No specific restrictions on this value EXCEPT V1 V2 H1 cannot exceed 50 ft 1...

Page 15: ...d Three Elbows V1 H1 H2 V2 V1 V2 Minimum Elbow only 1 2 ft 152 mm 1 2 ft 152 mm 1 ft 305 mm 1 1 2 ft 457 mm 2 ft 610 mm 2 1 2 ft 762 mm 4 ft 1 2 m 3 1 2 ft 1 1 m 6 ft 1 8 m 4 1 2 ft 1 4 m 14 ft 4 3 m H1 H2 14 ft 4 3 m Maximum V1 V2 H1 H2 37 ft 11 3 m Maximum H1 V2 H2 V1 INSTALLED HORIZONTALLY ...

Page 16: ...h greater than the pipe is acceptable B Wall Penetration Framing Figure 6 2 Exterior Wall Hole A B 10 in 10 in Shows center of vent framing hole for top venting The center of the hole is one 1 inch 25 4mm above the center of the horizontal vent pipe A Pipe Clearances to Combustibles Vent Clearances and Framing 6 Fire Risk Explosion Risk Maintain vent clearance to combustibles as specified Do not p...

Page 17: ...below ceiling see Figure 6 4 Secure with three fasteners on each side Fold tabs at top of attic shield in toward vent pipe Tabs must keep vent pipe centered within shield Field construct additional shield height if insulation is deeper than height of attic shield C Vertical Penetration Framing Figure 6 3 ATTIC ABOVE 10 IN 254 MM HOLE SHOULD MEASURE 10 IN X 10 IN 254 MM X 254 MM INSIDE TO INSIDE 10...

Page 18: ...r elbow Step 1 Remove elbow heat shield by removing two screws from sides of appliance Step 5 Screw elbow heat shield to appliance top with self tapping screws removed in Step 1 FRONT VIEW REAR VIEW Figure 7 4 If venting with 90 degree elbow off top follow Steps 4 and 5 If using vertical pipe off top discard elbow heat shield Figure 7 6 Figure 7 3 Figure 7 2 Figure 7 1 CAUTION Sharp Edges Wear pro...

Page 19: ...framing Secure the appliance to the framing by using nails or screws through the nailing tabs Figure 7 7 Proper Positioning Leveling and Securing of a Appliance NOTE Once appliance is setup for top or rear venting it CANNOT be changed at a later time NAILING TABS BOTH SIDES Fire Risk Prevent contact with sagging loose insulation Do NOT install against combustible materials such as exposed insulati...

Page 20: ...ils or screws Attach the First Vent Component to Starting Collars To attach the first vent component to the starting collars of the appliance Lock the vent components into place by sliding the concentric pipe sections with four 4 equally spaced in terior beads into the appliance collar or previously installed component end with four 4 equally spaced indented sec tions When the internal beads of ea...

Page 21: ... To install wall shield firestops for horizontal runs that pass through either interior or exterior walls Cut a 10 in x 10 in 254 mm x 254 mm hole for SL D series pipe The center of the framing hole is one 1 inch 25 4 mm above the center of the horizontal vent pipe Position the wall shield firestops on both sides of the hole previously cut and secure the wall shield firestops with nails or screws ...

Page 22: ...e pilot holes in the outer collar of the cap into the outer flue of the pipe see Figure 8 5 Roof Pitch H Min Ft Flat to 6 12 1 0 Over 6 12 to 7 12 1 25 Over 7 12 to 8 12 1 5 Over 8 12 to 9 12 2 0 Over 9 12 to 10 12 2 5 Over 10 12 to 11 12 3 25 Over 11 12 to 12 12 4 0 Over 12 12 to 14 12 5 0 Over 14 12 to 16 12 6 0 Over 16 12 to 18 12 7 0 Over 18 12 to 20 12 7 5 Over 20 12 to 21 12 8 0 Figure 8 4 M...

Page 23: ... around the exposed pipe section and align brackets Insert a bolt provided through the brackets and tighten nut to complete storm collar assembly see Figure 8 8 Slide the assembled storm collar down the pipe section until it rests on the roof flashing Caulk around the top of the storm collar see Figure 8 5 Assembling and Installing Storm Collar CAUTION Sharp Edges Wear protective gloves and safety...

Page 24: ...ause overfire condition Low pressure may cause explosion Verify minimum pressures when other household gas appliances are operating Install regulator upstream of valve if line pressure is greater than 1 2 psig Gas Information 9 NOTE Gas line may be run from either side of the appliance provided the hole in the outer wrap does NOT exceed 2 1 2 inches in diameter and does not penetrate the firebox N...

Page 25: ...local authorities Ensure that gas line does not come in contact with outer wrap of appliance Follow local codes Incoming gas line should be piped into the valve com partment and connected to the 1 2 inch connection on the manual shutoff valve CHECK FOR GAS LEAKS Explosion Risk Fire Risk Asphyxiation Risk Check all fittings and connections Do not use open flame After the gas line installation is co...

Page 26: ...ation of the supplied junction box It is highly recommended that the junction box be installed at this time to avoid recon struction Optional Remote Control Requirements To attach remote receiver in series with 3 function wall switch see wiring diagram Figure 10 2 C Wall Switch This appliance requires use of 3 function switch included with product Position the wall switch in the desired position o...

Page 27: ...NLY J BOX BLACK GREEN RED YELLOW WHITE BLACK BROWN BROWN MADE IN MADE IN CANADA CANADA 50 025302 D 50 025302 D P2 P2 HI HI 12V 12V COM COM C1 C1 C2 C2 R1 R1 P1 P1 REM REM REM REM D1 D1 J1 J1 D2 D2 C2 C2 K3 K3 K2 K2 R4 R4 K1 K1 R1 R1 D3 D3 C1 C1 PRESS SW PRESS SW T16 T16 T15 T15 LINE NEU SOLENOID T14 T13 T12 T11 T10 T9 1 C 3 2 EMBER LIGHTS HI LOW T14 T13 T12 T11 T10 T9 1 C OFF ON 3 2 EMBER T6 T5 T6...

Page 28: ...I 12V 12V COM COM C1 C1 C2 C2 R1 R1 P1 P1 REM REM REM REM D1 D1 J1 J1 D2 D2 C2 C2 K3 K3 K2 K2 R4 R4 K1 K1 R1 R1 D3 D3 C1 C1 PRESS SW PRESS SW T16 T16 T15 T15 LINE NEU SOLENOID T14 T13 T12 T11 T10 T9 1 C 3 2 EMBER LIGHTS HI LOW T14 T13 T12 T11 T10 T9 1 C OFF ON 3 2 EMBER T6 T5 T6 T5 IPI T2 T1 T2 T1 WHITE WIRE CAN BE PLUGGED INTO ANY 1 5 LOCATIONS ON THE NEUTRAL SIDE PLUG IN J BOX TRANFORMER 3 VAC G...

Page 29: ...junction box receptacle to the outer shell Figure 10 4 1 Remove the screw and knob from the variable regulator and discard 2 Unscrew the nut from the regulator and discard 3 Remove the bag containing a washer and blue and red plungers from the side of the flame control solenoid 4 Place washer on flame control solenoid see Figure 10 4 5 Insert the blue plunger into the flame control solenoid see Fi...

Page 30: ... NON COMBUSTIBLE ZONE FINISH WALL MATERIAL MAY BE COMBUSTIBLE TOP AND SIDES 8 in 29 1 8 in B Cabinets The Greenwich cabinet system is designed with built in heat shields and baffles and is made specifically for SOHO24 Greenwich installs require a Firescreen front No other front is compatible If any cabinetry is desired other than Greenwich clearances to combustibles MUST be followed as shown in Fi...

Page 31: ...c Embers on areas of burner away from port holes Use this material to give the appliance a realistic ash bed Save the remaining ember materials for use during appliance servicing The embers provided should be enough for 3 to 5 applications Figure 12 1 Placement of Embers EMBER MATERIAL MYSTIC EMBERS Shock or fire risk Use ONLY optional accessories approved for this appliance Using non listed acces...

Page 32: ...urner ports Cover the burner top with a single layer of ember material 2 Ash 1 1 Ash 2 Ash 3 Step 2 Place Mystic embers and mineral wool on burner top Keep Mystic embers at least 1 2 inch away from all burner ports Step 3 Place log 1 SRV2077 700 onto burner pan such that left of log contacts refractory wall Step 4 Place log 2 SRV2077 701 onto burner pan such that log 2 fits in notch of log 1 and l...

Page 33: ...ass frame Remove glass door from the appliance see Figure 12 10 Replacing Glass Assembly Replace the glass door on the appliance Pull out and latch the two glass assembly latches into the groove on the glass frame BOTTOM LATCH GLASS ASSEMBLY G Air Shutter Settings ASH 2 ASH 2 ASH 3 ASH 3 Handle glass doors with care Inspect the gasket to ensure it is undamaged Inspect the glass for cracks chips or...

Page 34: ...ied with an integral barrier to prevent direct contact with the fixed glass panel Do NOT operate the appliance with the protective barrier removed Contact your dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s informati...

Page 35: ...maintenance can cause injury or property dam age Refer to the owner s infor mation manual provided with this appliance This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air If not installed operated and main tained in accordance with the man ufacturer s instructions this product could expose you to substances in ...

Page 36: ...ed for an extended period of time Property damage possible from elevated temperatures CAUTION Fire Hazard Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance Do NOT store flammable materials in the appliance s vicinity Do NOT use gasoline lantern fuel kerosene charcoal lighter fluid or similar liquids in this appliance Combustible materials may ignite WARN...

Page 37: ...e with ON OFF switch in ON posi tion Acceptable readings of a good transformer are between 3 2 and 2 8 volts AC b A shorted or loose connection in wiring configuration or wiring harness Remove and reinstall the wiring harness that plugs into module Verify there is a tight fit Verify pilot assembly wiring to module Remove and verify continuity of each wire in wiring harness c Improper wall switch w...

Page 38: ...tion Remove ignitor wire I from module Place ON OFF Rocker switch or wall switch in ON position Hold ground wire about 3 16 inch away from I terminal on module If there is no spark at I terminal module must be replaced If there is a spark at I terminal module is fine Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode 4 Pilot sparks but Pilot will not light a Corr...

Page 39: ...ass assembly with care NOTE Clean glass after initial 3 4 hours operation Longer operation without cleaning glass may cause a permanent white film on glass CAUTION When cleaning glass door Avoid striking scratching or slamming glass Do NOT use abrasive cleaners Use a hard water deposit glass cleaner on white film Do NOT clean glass when hot Turn off appliance after 3 4 hours of operation and ALLOW...

Page 40: ...etach pilot bracket from burner by unscrewing two screws see Figure 15 3 5 Remove burner assembly by unscrewing two screws see Figure 15 4 6 Remove amber film Pry tab with screwdriver if necessary see Figure 15 5 7 Gently remove bulb from socket see Figure 15 6 8 Place new bulb firmly into socket see Figure 15 7 9 Replace all parts in reverse order Consult log placement instructions for proper ins...

Page 41: ...as necessary 2 Replace appliance if firebox has been perforated Burner Ignition and Operation 1 Verify burner is properly secured and aligned with pilot or igniter 2 Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary 3 Replace ember materials with new dime size and shape pieces Do not block ports or obstruct lighting paths 4 Check for smooth light...

Page 42: ...742 M 5 9 16 142 E 4 1 8 105 N 6 5 8 168 F 2 3 16 56 O 37 940 G 4 1 2 115 P 3 3 4 96 H 32 3 4 832 Q 2 1 4 57 I 23 1 16 586 Appliance Dimensions Table A Appliance Dimension Diagram Dimensions are actual appliance dimensions Use for reference only For framing dimensions and clearances refer to Section 3 Figure 16 1 Appliance Dimensions A B C D E F G H I J K L M ØN O P Q GAS LINE ACCESS ELECTRICAL AC...

Page 43: ... 43 B Vent Components Diagrams Figure 16 1 DVP vent components SL Series Components COOL ADD Cap Shield 11 5 8 in 295 mm 5 3 4 in 146 mm 7 1 8 in 181 mm 12 1 8 in 308 mm DRC RADIUS Cap Shield 13 7 8 in 352 mm 9 1 2 in 241 mm 14 in 356 mm ...

Page 44: ...SL FLEX 2 24 SL FLEX 3 36 SL FLEX 5 60 SL FLEX 10 120 9 1 4 in 6 5 8 in 6 in 6 3 8 in 6 in 9 5 8 in 9 5 8 in 6 5 8 in 6 3 8 in SLK 991DA VERTICAL TERMINATION CAP SLK SNKD SNORKEL TERMINATION CAP There MUST be a 25 reduction in total H when using the snorkel cap except when using the simple up and out installation WALL BRACKET SL SERIES HORIZONTAL PIPE SUPPORT SL SERIES EFFECTIVE HEIGHT LENGTH SL P...

Page 45: ...24 2077 900 Rev J 01 07 45 6 7 8 9 10 11 1 2 3 4 5 C Service Parts List Part number list on following page 6 Log Set Assembly Parts Diagram Soho24 Beginning Manufacturing Date 4 05 Ending Manufacturing Date ______ Î ...

Page 46: ... 01 07 GLA SOHO24B Y 7 Burner Assembly 2077 007 Y 8 False basepan 2077 100 9 Wall Refractory Kit Firebrick gray mortar lines Brick Soho24 10 Junction Box 4021 013 Y 11 Non combustible Board 2077 148 Flue Restrictor 2077 150 Vent Gasket 530 408 Mineral Wool Embers 050 721 Mystic Embers Mystic Embers Surround 2077 112 Glass Latch Support Assembly 386 122A Y 3 Function Circuit Board 2083 030 Y 12V Ad...

Page 47: ...e Bracket 2077 122 2 NG Flex Ball Valve Assembly 2083 062 Y 2 LP Flex Ball Valve Assembly 2083 063 Y 3 Burner Neck Gasket 438 407 4 Valve NG 750 500 Y 4 Valve LP 593 501 Y 5 Burner Orifice NG 51C 582 851 Y 5 Burner Orifice LP 60C 582 860 Y 6 Module 593 592 Y 7 Wire Assembly 593 590A Y 8 18 Flexible Gas Connector 530 302A Y 9 Valve Plate Gasket 2077 138 10 Pilot Bracket 2077 162 11 Pilot Assembly N...

Page 48: ...Product or added thereafter are NOT covered by this war ranty unless expressly authorized and approved by HEAT GLO in writing 6 Any damages caused by environmental conditions inadequate ventilation or drafting caused by tight sealing construction of the structure air handling devices such as exhaust fans or forced air furnaces or other such causes are not covered by this warranty 7 This warranty w...

Page 49: ...your Heat Glo dealer with any questions or concerns For the location of your nearest Heat Glo dealer please visit www heatnglo com Printed in U S A Copyright 2006 This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601073 561...

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