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Heat & Glo Soho-N-AU Installer'S Manual Download Page 37

Heat & Glo  •  SOHO-N-AU  •  2197-900 Rev. C •  9/09

37

B.  Service Parts List

SOHO-N-AU

IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please 
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM

PART DESCRIPTION

COMMENTS

PART NUMBER

Log Set Assembly

LOGS-SOHOCE

1

Log 1  

SRV2111-700

2

Log 2  

SRV2111-701

3

Log 3

SRV2111-702

4

Non-combustible Board  

2111-148

5

Inner Restrictor 

2111-142

6

Porcelain Panel Insert

2111-196

7

Glass Assembly  

GLA-SOHOCE

8

Mesh Assembly

2077-011

9

Decorative Front

DF-SOHOCE-BK

10

Module  Heat Shield

2111-166

11

Flame Pan

2111-127

12

Base Pan  

2111-101

13

Rock Media Options

Black

MEDIA-BK-GEMS

White

MEDIA-WH-GEMS

River Rock

MEDIA-STONES

Glass Latch Assembly

386-122A

Mineral Wool Embers  

050-721

Rope Ring

045-455

Surround

2077-112

Remote Control

REM-DLX-CE

Junction Box (Optional)

2078-025

6 V Adaptor (Optional)

2098-144

Additional service part numbers on the following page.

Î

Summary of Contents for Soho-N-AU

Page 1: ...d other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other ...

Page 2: ...st in safety reliability and efficiency As the owner of a new appliance you ll want to read and carefully follow all of the instructions contained in this Installer s Guide Pay special attention to all Cautions and Warnings This Installer s Guide should be retained for future reference We suggest that you keep it with your other important documents and product manuals The information contained in ...

Page 3: ...reparation A Securing and Leveling the Appliance 17 8 Installing Flue Pipe A Assembly of Flue Sections 18 B Installing Firestops and Horizontal Termination Cap 19 C Install Roof Flashing and Vertical Termination Cap 20 9 Gas Information A Gas Pressure Requirements 22 B Gas Connection 22 10 Electrical Information A Electronic Ignition System Wiring 23 11 Finishing A Facing Material 24 B Mantel Proj...

Page 4: ... in a Vertical Tube Furnace at 750º C shall be considered non com bustible materials C Combustible Materials Specification Materials made of or surfaced with wood compressed paper plant fibers plastics or other material that can ig nite and burn whether flame proofed or not or whether plastered or unplastered shall be considered combustible materials A Appliance Certification The Heat Glo gas appl...

Page 5: ...m components and trim doors are shipped in separate packages The logs are packaged separately inside the fireplace and must be field installed Report to your dealer any parts damaged in shipment particularly the condition of the glass Read all of the instructions before starting the insta llation Follow these instructions carefully during the installation to ensure maximum safety and benefit Check...

Page 6: ...s and are FOR DESIGN PURPOSES ONLY Illustrations diagrams are not drawn to scale Actual installation may vary due to individual design preference Fire Risk Provide adequate clearance Around air openings To combustibles For service access Locate appliance away from traffic areas A Selecting Appliance Location When selecting a location for your appliance it is important to consider the required clea...

Page 7: ...ing codes MUST be checked Chases should be constructed in the manner of all out side walls of the home to prevent cold air drafting prob lems The chase should not break the outside building envelope in any manner Walls ceiling base plate and cantilever floor of the chase should be insulated Vapor and air infiltration barriers should be installed in the chase as per regional codes for the rest of t...

Page 8: ...ERMINATION CAP 300 mm X ROOF PITCH IS X 300 mm LOWEST DISCHARGE OPENING 610 mm MIN 610 mm H MIN MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING WARNING Angle H Min M 0 26 6 0 30 26 6 30 3 0 38 30 3 33 7 0 46 33 7 36 9 0 61 36 9 39 8 0 76 39 8 42 5 0 99 42 5 45 0 1 22 45 0 49 4 1 52 49 4 53 1 1 83 53 1 56 3 2 13 56 3 59 0 2 29 59 0 60 3 2 44 91 M minimum in snow regions Figure 4 3 Staggered Te...

Page 9: ...lly open on a minimum of 2 sides beneath the floor or meets Note 2 NOTE 1 On private property where termination is less than 7 feet above a sidewalk driveway deck porch veranda or balcony use of a listed cap shield is suggested See flue components page NOTE 2 Termination in an alcove space spaces open only on one side and with an overhang are permitted with the dimensions specified for vinyl or no...

Page 10: ...one 90º elbow On 45º runs 305 mm of diagonal is equal to 216 millimeters horizontal run and 216 millimeters vertical run A length of straight pipe is allowed between two 45º elbows see Flue diagrams Figure 5 1 A Flue Table Key The abbreviations listed in this flue table key are used in the flue diagrams C Measuring Standards Vertical and horizontal measurements listed in the flue diagrams were mad...

Page 11: ...lbows V1 H1 Two Elbows V Minimum H1 H2 Maximum Elbow only Not Allowed 300 mm 910 mm 610 mm 1 8 m 910 mm 2 7 m 1 2 m 3 7 m 1 5 m 4 6 m V H1 H2 Maximum 11 9 m H1 H2 Maximum 4 6 m D Flue Diagrams One Elbow V Minimum H Maximum Elbow only 76 mm 300 mm 910 mm 610 mm 1 8 m 910 mm 2 7 m 1 2 m 3 7 m 1 5 m 4 6 m V H Maximum 11 9 m H Maximum 4 6 m ...

Page 12: ...zontal Termination continued Three Elbows Three Elbows V1 Minimum H1 Maximum V2 Minimum H2 Maximum 300 mm 610 mm 300 mm 610 mm 610 mm 1 2 m 610 mm 1 2 m 910 mm 1 8 m 910 mm 1 8 m 1 2 m 2 4 m 1 2 m 2 2 m V1 V2 H1 H2 Maximum 11 9 m H1 H2 Maximum 4 6 m H1 V2 H2 V1 ...

Page 13: ...ertical Termination No Elbow Figure 5 6 Figure 5 7 Two Elbows V1 11 8 m Maximum V1 V1 V2 H1 Two Elbows V1 Minimum H Maximum Elbow only 46 mm 300 mm 910 mm 610 mm 1 2 m 910 mm 1 8 m 1 2 m 2 4 m 1 8 m 4 6 m V1 V2 H Maximum 11 9 m H1 H2 Maximum 4 6 m ...

Page 14: ... Figure 5 8 2 Vertical Termination continued Three Elbows V2 H2 V1 INSTALLED HORIZONTALLY H1 Three Elbows V1 Minimum H1 H2 Maximum 300 mm 610 mm 610 mm 910 mm 910 mm 1 5 m 1 2 m 2 1 m 1 5 m 4 3 m V1 V2 H1 H2 Maximum 11 9 m H1 H2 Maximum 4 3 m ...

Page 15: ...h diameter 254 mm greater than the pipe is acceptable B Wall Penetration Framing Figure 6 2 Exterior Wall Hole A B 254 mm Shows center of flue framing hole The center of the hole is one 254 mm above the center of the horizontal flue pipe Fire Risk Explosion Risk Maintain flue clearance to combustibles as specified Do not pack air space with insulation or other materials Failure to keep insulation ...

Page 16: ...An additional ceiling firestop is not required if attic shield is used Frame opening for attic shield Attic shield may be installed above or below ceiling see Figure 6 4 Secure with three fasteners on each side Fold tabs at top of attic shield in toward flue pipe Tabs must keep flue pipe cen tered within shield Field construct additional shield height if insulation is deeper than height of attic s...

Page 17: ...ide to side and front to back Shim the appliance as necessary It is acceptable to use wood shims Bend out nailing tabs on each side Keep nailing tabs flush with the framing Secure the appliance to the framing by using nails or screws through the nailing tabs Figure 7 1 Proper Positioning Leveling and Securing of a Appliance Fire Risk ALWAYS maintain specified clearances around the appliance Do NOT...

Page 18: ...ate the pipe section clockwise about one quarter 1 4 turn see Figure 8 1 The flue pipe is now locked together Slide the ceramic rope ring over the first flue section and place it flush to the appliance This will prevent cold air infiltration High temp caulk may be used to hold the part in place Continue to add flue components Continue Adding Flue Components Continue adding flue components locking ...

Page 19: ...alls Cut a 254 mm x 254 mm hole for SL D series pipe The center of the framing hole is 254 mm above the center of the horizontal flue pipe Position the wall shield firestops on both sides of the hole previously cut and secure the wall shield firestops with nails or screws The heat shields of the wall shield firestops MUST BE placed towards the top of the hole Continue the flue run through the wall...

Page 20: ...8 5 SCREWS CAULK STORM COLLAR 1 of 3 TERMINATION CAP Fire Risk Explosion Risk Inspect external flue cap regularly Ensure no debris blocks cap Combustible materials blocking cap may ignite Restricted air flow affects burner operation WARNING Figure 8 4 Minimum height from roof to lowest discharge opening C Install Roof Flashing and Vertical Termination Cap HORIZONTAL OVERHANG VERTICAL WALL TERMINAT...

Page 21: ...r around the exposed pipe section and align brackets Insert a bolt provided through the brackets and tighten nut to complete storm collar assembly see Figure 8 7 Slide the assembled storm collar down the pipe section until it rests on the roof flashing Caulk around the top of the storm collar see Figure 8 5 Assembling and Installing Storm Collar CAUTION Sharp Edges Wear protective gloves and safet...

Page 22: ... 51 B Gas Connection Note Have the gas supply line installed in accordance with AS5601 2004 Gas Installations by authorised personnel Note Before the first firing of the appliance the gas supply line should be purged of any trapped air Note Consult AS5601 table 3 1 to properly size the gas supply line leading to the Rp 1 2 in hook up at the unit WARNING CHECK FOR GAS LEAKS Explosion Risk Fire Risk...

Page 23: ...t system The batteries are located within the ignition module which is located under the unit A wiring diagram is shown in Figure 10 1 The battery pack requires four AA batteries not included Figure 10 1 Electronic Ignition Wiring Diagram 10 10 Electrical Information CAUTION Battery polarity must be correct or module damage will occur CAUTION Label all wires prior to disconnection when servicing c...

Page 24: ...BLE ZONE FINISH WALL MATERIAL MAY BE COMBUSTIBLE TOP AND SIDES 203 mm 740 mm 0 mm 0 mm 0 mm B Mantel Projections No mantels are allowed below 200 mm when using Stu dio CE fronts Risk of Fire Non combustible clearances MUST be maintained Sheetrock wood or other combustibles must NOT be used as sheathing or facing in the non combustible zone See Sections 3 and 11 for proper clearances See Section 1 ...

Page 25: ...o place the ember material Place small pieces of ember material on burner top around burner ports Do NOT press embers into burner ports Do NOT place embers in the center area shown in Figure 12 1 Use this material to give the appliance a realistic ash bed Save the remaining ember materials for use during appliance servicing The embers provided should be enough for multiple applications WARNING Exp...

Page 26: ...pan such that Log 2 fits in groove of Log 1 Push it back against the left hand side locating tab Ensure burner ports are not covered by logs Step 3 Place Log 3 SRV2111 702 so the top rests on Log 1 against Log 2 The base slot on Log 3 will fit over the locating tab on the front right hand side LOCATING TABS Figure 12 2 Figure 12 6 3 3 1 1 2 2 1 1 2 2 Figure 12 4 Figure 12 5 Figure 12 3 1 1 3 3 DO ...

Page 27: ...ith the burner See Figure 12 7 3 Install the firebox liner by placing it on the base pan of the fireplace and sliding it back until it contacts the back of the fireplace See Figure 12 7 Figure 12 6 Figure 12 8 4 Set the rock tray on top of the base pan See Figure 12 8 DO NOT INSTALL ROCKS IN THIS AREA LOCATING TABS FIREBOX LINER BASE PAN Delayed Ignition Risk Do NOT place rocks on burner Do NOT pl...

Page 28: ...mbly Replace the glass door on the appliance Pull out and latch the two glass assembly latches into the groove on the glass frame on the bottom and top edges BOTTOM LATCH GLASS ASSEMBLY Handle glass doors with care Inspect the gasket to ensure it is undamaged Inspect the glass for cracks chips or scratches Do NOT strike slam or scratch glass Do NOT operate appliance with glass door removed cracked...

Page 29: ...eaving test the operation of the appliance and instruct the owner in the safe and correct use of the appliance If the appliance cannot be adjusted to perform correctly contact a service agent in your local area ABNORMAL OPERATION Any of the following are considered to be abnormal operation and may require servicing Burner not igniting properly Burner failing to remain alight Gas valves which are d...

Page 30: ...ir and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance DO NOT CONNECT 230 VAC TO THE CONTROL VALVE Improper installation adjustment alteration service or maintenance can cause injury or property dam age Refer to the owner s information manual provided with this fireplace This fireplace needs fresh air for safe operation and must be installed so there are prov...

Page 31: ...azard Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance Do NOT use gasoline lantern fuel kerosene charcoal lighter fluid or similar liquids in this appliance Combustible materials may ignite DO NOTPLACEARTICLES ON ORAGAINST THIS APPLIANCE DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE W...

Page 32: ... along cable D Valve Replace valve Do not over tighten E Over tightened thermocouple interrupter Replace valve and thermocouple interrupter F Receiver Replace receiver and reprogram code 5 Pilot is lit and control continues to spark Valve shuts off after 10 30 seconds Valve operates manually A Receiver Replace receiver and reprogram code 6 Pilot is lit sparking stops if a flame is present Valve sh...

Page 33: ...aning glass door Avoid striking scratching or slamming glass Do NOT use abrasive cleaners Use a hard water deposit glass cleaner on white film Do NOT clean glass when hot Turn off appliance after 3 4 hours of operation and ALLOW TO COOL Remove and clean glass assembly Replace glass assembly and operate appliance for additional 12 hours Refer to maintenance instructions Risk of injury or property d...

Page 34: ...Correct as necessary Firebox 1 Inspect for paint condition warpage corrosion or perforation Sand and repaint as necessary 2 Replace appliance if firebox has been perforated Burner Ignition and Operation 1 Verify burner is properly secured and aligned with pilot or igniter 2 Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary 3 Replace ember materia...

Page 35: ... 56 O 940 G 115 P 96 H 832 Q 57 I 586 Appliance Dimensions Table Figure 16 1 Appliance Dimensions A B C D E F G H I J K L M ØN O P Q GAS LINE ACCESS ELECTRICAL ACCESS 16 16 Reference Materials A Appliance Dimension Diagram Dimensions are actual appliance dimensions Use for reference only For framing dimensions and clearances refer to Section 3 ...

Page 36: ... C 9 09 36 Service Parts List Service Parts Diagram SOHO N AU Beginning Manufacturing Date June 2009 Ending Manufacturing Date Active Log Set Assembly Part number list on following page 4 5 12 6 7 8 9 10 11 1 2 3 13 Rock Media Option ...

Page 37: ... 701 3 Log 3 SRV2111 702 4 Non combustible Board 2111 148 5 Inner Restrictor 2111 142 6 Porcelain Panel Insert 2111 196 7 Glass Assembly GLA SOHOCE 8 Mesh Assembly 2077 011 9 Decorative Front DF SOHOCE BK 10 Module Heat Shield 2111 166 11 Flame Pan 2111 127 12 Base Pan 2111 101 13 Rock Media Options Black MEDIA BK GEMS White MEDIA WH GEMS River Rock MEDIA STONES Glass Latch Assembly 386 122A Miner...

Page 38: ...in this manual may be ordered from an authorized dealer ITEM PART DESCRIPTION COMMENTS PART NUMBER 1 Pilot Assembly 2098 050 2 Burner Assembly 2111 020 3 Pilot Bracket 2111 123 4 Flex Tube Assembly 530 302A 5 Burner Neck Gasket 438 407 6 Valve Plate Gasket 2077 138 7 Valve Bracket 2111 186 8 Thermocouple block 2098 146 9 Valve N 2098 138 10 Flex Ball Valve Assembly 2098 022 11 Module 2098 142 12 B...

Page 39: ...Heat Glo SOHO N AU 2197 900 Rev C 9 09 39 C Limited Lifetime Warranty ...

Page 40: ...Heat Glo SOHO N AU 2197 900 Rev C 9 09 40 ...

Page 41: ...TS United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601073 5613487 5647340 5688568 5762062 5775408 5890485 5931661 5941237 5947112 5996575 6006743 6019099 6048195 6053165 6145502 6170481 6237588 6296474 6374822 6413079 6439226 6484712 6543698 6550687 6601579 6672860 6688302B2 6715724B2 672...

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