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Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05

19

10

10 

Maintenance and Service 

Shock Risk
Burn Risk

Cleaning, performing maintenance or moving 
this electric heater without disconnecting 
power and allowing the heater to cool could 
create a shock or burn hazard.
•  Turn controls to “OFF”.
•  Remove plug from outlet or turn off the 

circuit breaker to the heater.

WARNING

Bulbs

Remove Screws

Remove Screws

Figure 10.1  Replacing the Bulbs

A. Cleaning the Firebox and Control Compart-
ment

Keep the fi rebox, control compartment and heater system 
clean. Clean by brushing and vacuuming at least once a 
year. To access the control compartment, follow the instruc-
tions for replacing the light bulbs. Follow the heater system 
maintenance instructions to access the heater system. Fail-
ure to do this may shorten the fan’s life. Always disconnect 
power before performing any cleaning or maintenance.

Handle glass assembly with care.

When cleaning glass door:

•  Avoid striking, scratching or slamming 

glass.

•  Do NOT use abrasive cleaners.
• 

Use a hard water deposit glass cleaner on 
white fi lm.

•  Do NOT clean glass when it is hot.

CAUTION

B. Cleaning the Glass Doors and Back Acrylic 
Panel

The acrylic panel is cleaned in the factory during the assem-
bly process.  During shipment, installation, handling, etc., 
the acrylic panel surface may collect dust particles.  These 
can be removed by buffi ng lightly with a clean dry cloth.

To remove fi ngerprints or other marks, the acrylic panel can 
be cleaned with a damp cloth using a mild soap and water 
solution. DO NOT USE GLASS CLEANER! IT WILL RUIN 
THE ACRYLIC PANEL! The acrylic panel should be com-
pletely dried with a lint free cloth or paper towel.

In the event of acrylic panel breakage, vacuum all remain-
ing  pieces with a shop vac. DO NOT VACUUM IF PIECES 
ARE HOT! Replace acrylic panel with a panel ordered direct 
or through your local distributor only. Never use substitute 
material. 

C. Replacing the Light Bulbs

The light bulbs will need to be replaced when the fl ame and/
or ember bed is dark on one side.  Replace the bulbs with 
75 watt halogen bulbs with mini-candelabra base. Do not 
exceed 75 watts per bulb.  Light bulbs can be purchased at 
local hardware, lighting stores, online or by phone.  Sylvania 
model 75Q/CL/MC/RP or Satco model S3157 are recom-
mended.

•  Turn off circuit breaker or unplug heater before replacing 

the light bulbs.

•  Open the lower grille panel to view the dashboard on the 

heater (the lower grille may need to be removed).

•  Remove the four outer screws. See Figure 10.1. 
•  Pull dashboard towards you to expose the light 

compartment (the light compartment does not need to be 
pulled all of the way out of the heater).

• 

Carefully remove burned out bulb from light socket. Place 
new bulb in socket. Follow directions on light bulb package 
for handling requirements.

• 

Slide dashboard back into heater and make sure all wires 
are inside heater.

•  Reinstall the four screws removed earlier. 
•  Turn on circuit breaker or plug heater back into wall 

outlet. 

Burn Risk

Accidental burning of the skin could occur.
•  Allow at least 15 minutes for the light 

bulbs to cool before touching them.

WARNING

Summary of Contents for CF550ENH

Page 1: ...VERE BURNS MAY RESULT CLOTHING IGNITION MAY RESULT WARNING Keep children away CAREFULLY SUPERVISE children in same room as heater Alert children and adults to hazards of high temperatures Keep clothin...

Page 2: ...rmation contained in this owner s manual unless noted otherwise applies to all models Your new Heat Glo electric replace will give you years of durable use and trouble free enjoyment Welcome to the He...

Page 3: ...5 Heater Preparation 11 A Secure and Level the Heater 11 6 Finishing 12 A Finishing Material 12 B Finishing Checklist 12 C Mantel 13 7 Heater Setup 14 A Remove Shipping Materials 14 B Clean Heater 14...

Page 4: ...2 No 46 in Canada and has been listed by Underwriters Laboratories Inc for installation as described in this manual All compo nents are UL or CSA safety certi ed This heater has been tested and listed...

Page 5: ...h throw rugs runners or the like Arrange cord away from traf c area and where it will not be tripped over To disconnect heater turn controls to OFF then remove plug from outlet Do not insert or allow...

Page 6: ...emove the heater and components from the packaging Report to your dealer any parts damaged in shipment Read all the instructions before starting the installation Follow these instructions carefully du...

Page 7: ...to a bathtub or other water container Contact local building administrator for information on bathroom intallations DANGER Fire Risk Prevent contact with sagging loose insulation Do NOT install agains...

Page 8: ...he heater must be adhered to A B header height 14 in 356 mm If using the PBT or BKT Cabinet Trim Kits increase the width A by 1 1 4 in 32 mm and header height B by 5 8 in 16 mm Mantel height listed is...

Page 9: ...outlet make sure all control switches are in the OFF position To access the controls lift up on the lower grille panel and rotate it forward If the power cord is not being used go to Step B below If...

Page 10: ...he wires from the heater and strip them back 1 2 in Feed 8 in of service wire through cable clamp not provided and secure Connect black white and red wires of the heater to the black white and red wir...

Page 11: ...ter Installation other than as instructed by Hearth Home Technologies Inc is strictly prohibited Do not operate the heater without fully assembling all components Installation and or use of any compon...

Page 12: ...iling anges Allow room for the front to be added and the heater to be anchored B Finishing Checklist Power supply service must be either completed or placed within the heater prior to nishing to avoid...

Page 13: ...2 mm Figure 6 4 Mantel Speci cations Fire Risk Do NOT obstruct air inlet or outlet grilles Do NOT modify grilles Modifying or covering grilles could cause temperature rise and re hazard Finishing mate...

Page 14: ...discard Replace screws B Clean Heater The heater was cleaned at the factory but dust may have accumulated during shipping Vacuum rebox area and wipe acrylic panel in back of rebox with a dry lint free...

Page 15: ...manual switches remote control and wall switch will not work MOTION INTENSITY THERMOSTAT HEATER MAIN POWER LEARN MOTION INTENSITY THERMOSTAT HEATER BLOWER ASSEMBLY SWITCH MAIN POWER SWITCH LEARN Figur...

Page 16: ...nsmitter s battery Initialization only has to be done once Turn the main power switch on Locate the LEARN button on the dashboard The LEARN button is located behind the lower grille panel To push the...

Page 17: ...would like to change the setting you will have to access the manual controls located on the heater to set the desired position The heater must be turned on and off by the wall switch D FCC Requiremen...

Page 18: ...is off 1 Turn the heater switch to the ON position 2 Thermostat is set too low 2 Move the thermostat knob clockwise until you hear a click 3 Heater blower assembly is overheated 3 The heater blower as...

Page 19: ...anel can be cleaned with a damp cloth using a mild soap and water solution DO NOT USE GLASS CLEANER IT WILL RUIN THE ACRYLIC PANEL The acrylic panel should be com pletely dried with a lint free cloth...

Page 20: ...ed to be pulled all of the way out of the heater Reach into the back of the left rear corner of the light tray and unplug wire harness from connector To remove plug squeeze both sides and pull Remove...

Page 21: ...7 8 in 429 mm 36 in 914 mm 14 in 356 mm 31 in 787 mm 30 in 762 mm 17 1 4 in 438 mm 31 1 8 in 791 mm 3 1 8 in 79 mm 6 1 2 in 165 mm CF550E CF550EV CF550ENH 22 in 559 mm 41 in 1041 mm 14 in 356 mm 34 5...

Page 22: ...LIGHT ON OFF BUTTONS RCE HNG B Remote Control DM1031 DM1036 DM1031B DM1036B DM1031S DM1036S Bi fold Glass Doors WSK 21 WSK 21 W Wall Switch Kit left right RF550E CF550E Series RF750E CF750E Series Sid...

Page 23: ...es CF550E CF550EV CF550ENH Item Description DF 550M Black Middle Door PB 550 Polished Brass Strips 5 BN 550 Brushed Nickel Strips 5 SRV550 175 PB Polished Brass Hood SRV550 175 BN Brushed Nickel Hood...

Page 24: ...CF750E Series Quick Tile Black and Brass Surrounds Surrounds no suf x Polished Brass Finish BK Black Finish Flush Surrounds chase installations only CF550E Series CRF750E Series ROF44SB_ ROF48DB_ MVF...

Page 25: ...l not apply if in the sole judgement of the Company damage or failure has resulted from ac cident alteration misuse abuse incorrect installation or operation on an incorrect power source The foregoing...

Page 26: ...follow these instructions for safe installation and operation D O N O T D I S C A R D This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322...

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