HearthStone Phoenix 8612, Owner'S Manual

Page: 25 / 29

Phoenix Model 8612
Hearthstone Quality Home Heating Products, Inc ®
www.hearthstonestoves.com
25
T
ROUBLESHOOTING
G
UIDE
PROBLEM POSSIBLE CAUSE SOLUTIONS
STOVE SMOKES Operating Technique Fully open the primary air control one minute before
opening doors.
Cold Chimney Preheat the chimney when first starting a fire.
Blocked Chimney Examine the chimney and stovepipe for blockage or
creosote accumulations.
Oversized Chimney Reline the chimney to the appropriate diameter
Undersized Chimney Install a draft inducer or replace the chimney.
Chimney Too Short Lengthen the chimney.
Air Infiltration Into The
Chimney Seal chimney connections and openings in clean-out
doors.
More Than One
Appliance Connected to
the Flue Disconnect all other appliances and seal openings.
BACK-PUFFING
OR GAS
EXPLOSIONS Operating Technique Fully open the primary air control one minute before
opening the door and keep it fully open for a few minutes
after reloading.
Extra Low Burn Rate Burn the stove at a higher burn rate.
Chimney Down-draft Install a chimney cap.
Excessive Ash Build-up Empty ash pan more frequently.
UNCONTROLLED
OR SHORT BURN Unsealed or Open Door
Open ash grate Close the door tightly or replace the gaskets.
Slide ash grate to closed position.
Excessive Draft Check the installation. Operate at LOW BURN. Install
stovepipe damper.
Deteriorated Cement
Seals
Reseal the stove with furnace cement.
Extra Long Chimney Shorten the chimney. Install stovepipe damper.
Oversized Chimney Reline the chimney to the proper diameter.
High Winds or Hilltop
Location: Install a chimney cap.
Excessive Draft Draft in excess of 0.1 wc should be corrected with a
stovepipe damper
INSUFFICIENT
HEAT AND/OR
DIRTY GLASS Poor Quality or Green
Wood Use only air-dried wood, preferably dried at least one year.
Low Burn Rate Operate the stove at a higher burn rate.
Air Insulated Chimney Replace with a pre-fabricated insulated chimney system or
a properly sized masonry chimney.
Cold Exterior Chimney Reline or insulate the chimney.
Leaky Stovepipe or
Chimney Check the installation.
Too Much Heat Loss
From House Caulk windows, seal openings in home.
BLISTERING OF
ENAMEL
CASTING Operating Technique Do not over-fire the stove. Monitor stove temperatures.
Use seasoned cordwood only.
Excessive Draft Check the DRAFT. A damper may be required. Operate
the stove at a LOW BURN range.