Hearth Sense VF18LA-2, Manual

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200067-01A 26
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Slight smoke or odor
during initial operation.
1. Residues from manufactur-
ing process.
1. Problem will stop after a few
hours of operation.
Heater produces a whis-
tling noise when burner
is lit.
1. Turning control knob to high
position when burner is cold.
2. Air in gas line.
3. Air passageways on heater
are blocked.
4. Dirty or partially clogged
burner orifice.
1. Turn control knob to low
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have gas
line checked by local gas
supplier.
3 Observe minimum installa-
tion clearances (Figure 4,
page 10).
4 Clean burner (see
Care and
Maintenance , page 23) or
replace burner orifice.
Heater produces a click-
ing/ticking noise just after
burner is lit or shut off.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most
heaters. If noise is exces-
sive, contact qualified ser-
vice technician.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
Heater produces un-
wanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc.
See IMPORTANT statement,
page 24.
2. Gas leak. See Warning State-
ment at the top of page 24.
3 Low fuel supply.
1. Open a window to ventilate
room. Stop using odor caus-
ing products while heater is
running.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions , page 16).
3. Refill supply tank (Propane/
LP models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is avail-
able.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance , page 23).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of page 24.
2. Control valve is defective.
1. Locate and correct all leaks
(see Checking Gas Connec-
tions , page 16).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to Air for Combus-
tion and Ventilation require-
ments, page 6.