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February 5, 2019

7022-515I

CASTILE INSERT

User Guide

Operating Instructions

D.  Fuel Material and Fuel Storage

Pellet fuel quality can greatly fluctuate. 

This appliance has 

been designed to burn a wide variety of fuels, giving you 

the choice to use the fuel that is most economical in your 

region.

Hearth & Home Technologies strongly recommends only 

using Pellet Fuel Institute (PFI) certified fuel.

Fuel Material

• 

Made from sawdust or wood by-products

•  Depending on the source material it may have a high or 

low ash content.

Higher Ash Content Material 

• 

Hardwoods with a high mineral content

• 

Fuel that contains bark

•  Standard grade pellets, high ash pellets, corn and other 

biomass fuels

Lower Ash Content Material

• 

Softwoods

• 

Fuels with low mineral content

• 

Premium grade pellets

Corn

• 

Moisture content must be 15% or less

• 

Corn must be free of debris. Never burn corn straight 

from the field. It will clog the auger mechanism.

•  Corn with excessive grain dust must be screened by 

sifting with 3/16 (4.76mm) inch mesh screening

•  Do no sue corn that contains additives such as oils or 

means or has been chemically treated with pesticides. 

It will void your warranty and destroy the exhaust 

system. 

Clinkers

Minerals and other non-combustible materials such as sand 

will turn into a hard, glass-like substance called a clinker 

when heated in the fire pot.

Trees from different areas will vary in mineral content. That 

is why some fuels produce more clinkers than others.

 

Moisture

Always burn dry fuel. Burning fuel with high moisture 

content takes heat from the fuel and tends to cool the 

appliance, robbing heat from your home. Damp pellet fuel 

can clog the feed system.

WARNING

Fire Risk.

• 

Do not operate appliance before reading and 

understanding operating instructions.

• 

Failure to operate appliance properly may 

cause a house fire.

A. Fire Safety

To provide reasonable fire safety, the following should be 

given serious consideration:

• 

Install at least one smoke detector and CO

 

monitor on 

each floor of your home.

• 

Locate detectors away from the heating appliance and 

close to the sleeping areas.  

• 

Follow the detector’s manufacturer’s placement and 

installation instructions and maintain regularly.  

• 

Conveniently locate a Class A fire extinguisher to 

contend with small fires.

• 

In the event of a hopper fire:

•  Evacuate the house immediately.

• 

Notify fire department.

CAUTION

Do not burn fuel that contains an additive; (such as 

soybean oil).

• 

May cause hopper fires

•  Damage to product may result 

Read the ingredients list on the package. 

B. Non-Combustible Materials

Material which will not ignite and burn, composed of any 

combination of the following: 

C. Combustible Materials

Material made of/or surfaced with any of the following 

materials:

- Steel

- Plaster

- Brick

- Iron

- Concrete

- Tile

- Glass

- Slate

Materials reported as passing 

ASTM E 136, Standard 

Test Method for Behavior of Metals, in a Vertical Tube 

Furnace of 750° C. 

- Wood

- Compressed Paper

- Plant Fibers

- Plastic

- Plywood/OSB

- Sheet Rock (drywall)

Any material that can ignite and burn: flame proofed or not, 

plastered or non-plastered.

Visit 

www.quadrafire.com/shopping-tools/videos

 to view 

product and use & care videos.

f i r e - p a r t s . c o m

Summary of Contents for Quadra-Fire Castile Series

Page 1: ...Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not over fire If appliance or chimney connector glows you are over firing Over firi...

Page 2: ...ux instructions du fabricant et des codes locaux pour les pr cautions requises pour passer une chemin e travers un mur ou un plafond combustibles et les compensations maximums Inspectez et nettoyez la...

Page 3: ...ble Materials 9 D Fuel Material and Fuel Storage 9 E Before Your First Fire 10 F Filling the Hopper 10 G General Operating Information 10 H Starting Your First Fire 11 I Fire Characteristics 11 J Feed...

Page 4: ...omponents and glass X X X Factory installed blowers X Molded refractory panels X Ignition Modules X Firepots burnpots mechanical feeders auger assemblies X Vent Free burners Vent Free ceramic fiber lo...

Page 5: ...warranty call Travel and shipping charges for parts are not covered by this warranty Limited Catalyst Warranty o For wood burning products containing a catalyst the catalyst will be warranted for a s...

Page 6: ...or weather damage which is the result of but not limited LIMITATIONS OF LIABILITY have other rights which vary from state to state EXCEPT TO THE EXTENT PROVIDED BY LAW HHT MAKES NO EXPRESS WARRANTIES...

Page 7: ...iances sold after May 15 2015 This pellet insert needs periodic inspection and repair for proper operation It is against federal regulations to operate this pellet insert in a manner inconsistent with...

Page 8: ...fication of the appliance Installation other than as instructed by Hearth Home Technologies Installation and or use of any component part not approved by Hearth Home Technologies Operating appliance w...

Page 9: ...urn dry fuel Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance robbing heat from your home Damp pellet fuel can clog the feed system WARNING Fire Risk Do...

Page 10: ...ht feed rate may need adjusting occasionally Performance Higher ash content requires the ash drawer to be emptied more frequently Hardwoods require more air to burn properly Premium wood pellets produ...

Page 11: ...to the desired setting J Feed Rate Adjustment Instructions The feed adjustment control rod is factory set and should be adequate for most fuels The control rod will slide by only loosening the wing sc...

Page 12: ...urniture or draperies Maintain a minimum clearance of 3 feet 914mm in front of appliance WARNING Fire Risk Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance...

Page 13: ...item 01 and is advanced to each following item by a single press of the NEXT button The options for each item are changed using the UP or DOWN buttons ITEM 01 CLK CLOCK FORMAT 12Hr default This displa...

Page 14: ...he temporarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached MORN DAY EVE OR NITE While the temporary cha...

Page 15: ...remedy this behavior The temperature programs are not erased when a hardware reset is performed however the clock will have to be changed to match the current day and time Figure 15 1 COPY PROGRAM FE...

Page 16: ...e back half by using the tabs on the top edge of the thermostat housing Figure 16 1 Figure 16 1 Figure 16 2 Full battery icon Figure 16 3 Low battery icon When installing new batteries it is recommend...

Page 17: ...ion or longevity of your insert 2 Ash buildup on glass 2 This is normal Clean the glass 3 Glass has turned dirty 3 Excessive build up of ash The lower burn settings will produce more ash the higher bu...

Page 18: ...ternate Fuels Every 1 bag OR X Glass When clear view of fire pot becomes obscured OR X Heat Exchanger Drop Tube Every 1 ton of fuel OR X Hopper Every 1 ton of fuel or when changing fuel types OR X Ven...

Page 19: ...section for more details on fuels with high ash content 2 Cleaning Fire pot with Cleaning Rod Fire pot Clean Out Tool Frequency Daily or more often as needed By Homeowner a The appliance must be in c...

Page 20: ...wer is off b A more thorough cleaning is needed to remove the excess ash that is left behind from the use of the cleaning rods for the heat exchanger tubes c The ash will be resting on the back of the...

Page 21: ...f the fire pot is obscure By Homeowner a Appliance must be completely cool before cleaning glass b Use a damp paper towel or any non abrasive glass cleaner Wipe off with dry towel 12 Door Latch Inspec...

Page 22: ...Figure 22 2 The correct flame size when good quality premium pellet fuel is burned is shown in Figure 22 3 If the ash buildup exceeds the half way point in the fire pot IMMEDIATE ATTENTION AND CLEANIN...

Page 23: ...ht on No fire Partially burned fuel in fire pot Fire pot clean out plate not closed Fire pot is dirty missed ignition Check that fire pot clean out plate is fully closed Clean fire pot Make sure there...

Page 24: ...cuum Empty hopper of fuel Use a wet dry vacuum cleaner to remove remaining fuel from hopper including feed tube Check feed chute for obstructions Loosen 2 screws and jiggle feed assembly Check that se...

Page 25: ...hange fuel brand to pre mium Check that fire pot clean out plate is fully closed Reduce feed rate using feed rate adjustment control rod located inside hopper Nuisance shutdowns Low flame Sawdust buil...

Page 26: ...e white and the wires from the blower are black f The blower is held in place with a wing screw g Re install in reverse order A Blower Replacement 1 Combustion Exhaust Blower Replacement a If you have...

Page 27: ...4 6 The baffle does not completely cover the top of the firebox There is an opening on the left as shown in Figure 27 5 Tabs Figure 27 4 Figure 27 5 B Baffle Brick Replacement 1 Follow proper shutdown...

Page 28: ...ebruary 5 2019 7022 515I CASTILE INSERT Figure 28 2 Figure 28 3 Figure 28 4 Lift brick pull forward at an angle and drop down into notches Figure 28 1 Re installing Baffle Brick Set Cont d fire parts...

Page 29: ...rawer Double check that the igniter wires are clear of any movement i e ash drawer fire pot cleaning rod cleaning slide plates etc 5 Re install the ash drawer and then re install the side panel and re...

Page 30: ...the control box This will void the warranty If you need to plug in or remove the control box you must first unplug the appliance 7 Heat Exchangers The heat exchangers transfer heat from the exhaust s...

Page 31: ...ube in the center of the appliance and has a reset button To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust up the feed tube this snap disc w...

Page 32: ...IDE Control Box Junction Box Reset Button Heat Output Switch Power Cord Outlet Thermostat Block Fuse Red Call Light R ed G reen Am ber Light Blue Light Firepot Cleaning Rod Cleaning Rods 10 Heat Excha...

Page 33: ...33 February 5 2019 7022 515I CASTILE INSERT C Service and Maintenance Log Date of Service Performed By Description of Service fire parts com...

Page 34: ...34 February 5 2019 7022 515I CASTILE INSERT Date of Service Performed By Description of Service fire parts com...

Page 35: ...35 February 5 2019 7022 515I CASTILE INSERT D Exploded Drawings fire parts com...

Page 36: ...36 February 5 2019 7022 515I CASTILE INSERT E Service Parts List fire parts com...

Page 37: ...37 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 38: ...38 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 39: ...39 February 5 2019 7022 515I CASTILE INSERT F Accessories fire parts com...

Page 40: ...40 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 41: ...41 February 5 2019 7022 515I CASTILE INSERT fire parts com...

Page 42: ...ntenance instructions included Read understand and follow these instructions for safe installation and operation Leave this manual with party responsible for use and operation of this appliance We rec...

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