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Hearth & Home Technologies  •  IFT-RC400 User Guide  •  2326-983 Rev. J  •  2/20

Maintenance

Your appliance will remind you to schedule routine ser-

vice after 300 hours of Flame ON time is accumulated.   

Please contact your dealer for a 300 hour inspection to 

ensure your appliance is operating at peak performance.  

1.  Wake-up your remote control display by touching 

anywhere on the touch screen.  

2.  Turn the remote over and insert, press and hold a 

paperclip type object in the ‘P’ button hole for at least 

10 seconds.  

3. 

Double-beep from the remote will indicate that the  

remote will reset the 300-hour maintenance reminder.  

If the remote 300-hour maintenance message does not 

clear on the first try, repeat above steps.

To reset the 300-hour maintenance reminder if the RC400 

displays the following message:

1.  Wake-up your remote control display by touching 

anywhere on the touch screen.  

2.  Tap the ‘Dismiss’ Icon.  The system will reset the 

maintenance reminder.  Tap ‘Main Menu’ to return to 

the main menu.

To reset the 300-hour maintenance reminder if the RC400 

displays the following message:

Summary of Contents for IntelliFire IFT-RC400

Page 1: ... appliance For best results keep your remote control away from direct radiant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next simply select your desired set temperature by using the arrow keys and press ON to confirm the setting The actual room temperature RT measu...

Page 2: ... makes it possible to install a gas appliance virtually anywhere The Power Vent is a fan powered accessory that pulls exhaust from the appliance providing longer and more flexible venting configurations A Power Vent is a standard accessory on some products and an option on others When a Power Vent is detected a pre purge of 120 seconds is automatically required During this time the power icon is t...

Page 3: ... your appliance If there is a power outage verify that appliance battery backup is fitted with new batteries After taking these actions communication can be re established by pressing the screen to activate the remote control It may take several minutes for remote control to re establish pairing Replace Remote Batteries Your remote batteries are low Recommend immediate replacement before using rem...

Page 4: ... paperclip type object in the P button hole for at least 10 seconds 3 Double beep from the remote will indicate that the remote will reset the 300 hour maintenance reminder If the remote 300 hour maintenance message does not clear on the first try repeat above steps To reset the 300 hour maintenance reminder if the RC400 displays the following message 1 Wake up your remote control display by touch...

Page 5: ...or quick to respond while operating in thermostat mode Remote is placed at a very short distance or too far away from the appliance Try to keep the remote close to the appliance but not directly in front of it The remote acts as the thermostat mode temperature sensor Remote is placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the th...

Page 6: ...eries in backup The remote is displaying an incorrect brand Remote was programmed incorrectly Call dealer to have them program the remote with cor rect branding Remote is still fully functional and the ap pliance is unaffected After turning flame ON using remote the flame does not turn ON immediately and instead a two minute timer is displayed Power vent is installed on the appliance This is expec...

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