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Hearth & Home Technologies • IFT-RC400 User Guide • 2326-983 Rev. J • 2/20
Call Dealer - Pilot Flame Error
Pairing
The green icon indicates that the remote is paired to your
appliance and can operate it. If the icon is gray, it is not
paired. Please contact your dealer and report this issue.
Call Dealer - Power Vent and Fan
Your appliance has detected that an accessory is not
functional. Please contact your dealer to report this issue.
Fan will turn on within 3 minutes
Your appliance has a built-in delay that prevents the fan
from operating within the first 3 minutes of operating the
appliance. This allows the air to be heated to a comfortable
temperature before the fan circulates it.
INDICATORS
INDICATORS
Your appliance has been disabled. Please contact your
dealer and report this issue.
Call Dealer - Appliance Safely disabled
Your appliance has been disabled. Please contact your
dealer and report this issue.
Remote Control Communication
Error
Your remote control is not able to communicate with your
appliance. Verify that you have power to your appliance.
If there is a power outage, verify that appliance battery
backup is fitted with new batteries. After taking these
actions, communication can be re-established by pressing
the screen to activate the remote control. It may take
several minutes for remote control to re-establish pairing.
Replace Remote Batteries
Your remote batteries are low. Recommend immediate
replacement before using remote to control appliance.
1. Set the RC400 face down on flat surface when install
-
ing batteries. DO NOT touch the screen during bat-
tery installation or removal.
2. Remove the battery cover from the back of the IFT-
RC400 and install the four AAA batteries in the proper
orientation marked in the battery cavity. Ensure the
child lock switch adjacent to the battery cavity is in the
UNLOCKED position. See Figure 1.
Figure 1. Install Batteries & Child Safety
BRAND/
BRAND/
OR
Must Replace Remote Batteries to Operate
Appliance
Sorry your appliance did not start.
Try again by pressing Flame On.
Your appliance did not start during the last Flame On
command. Verify that you have power and gas to your
appliance. Press the Turn Flame ON icon again, verify
that the appliance accepts command with an audible
beep, and turns on the flame within 90 seconds.
