Hearth and Home Technologies Quadra-Fire CB1200M-MBK, Owner'S Manual

Page: 25 / 40

25 January 28, 2019 7014-259E
CB1200 FREESTANDING
Symptoms Possible Cause Corrective Action
Convection blower fails to
start.
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Replace snap disc.
Check that blower is plugged into wire
harness.
Replace blower.
Replace control box.
Exhaust blower fails to
start or does not shut off.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Check that blower is plugged into wire
harness.
Clean exhaust system.
Replace blower.
Replace control box
Large, lazy flame, orange
color. Black ash on glass.
Dirty appliance.
Poor fuel quality, high ash content.
Fire pot clean-out plate not completely
closed.
Excessive amount of fuel.
Clean appliance, including fire pot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind
rear brick panels. Change fuel brand to
premium.
Check that fire pot clean-out plate is fully
closed.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Nuisance shutdowns. Low flame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box.
Fire pot more than 1/2 full.
Increase feed by opening feed rate
adjustment control rod located inside
hopper.
Clean hopper, see page 32.
Check for good connections between feed
motor and wire harness.
Replace thermocouple.
Replace control box.
See page 34 for detailed instructions for
“High Ash Fuel Content Management”
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Thermocouple is defective or not properly
plugged in.
Defective control box
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Replace control box.
Hopper lid not closed all
the way
Switch or magnet is out of adjustment
(auger will not function)
Close the lid. If that doesn’t work, adjust or
replace the switch or magnet