USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
11
Troubleshooting
If you have a problem with your Hayward ColorLogic or CrystaLogic light, please try the following tips
before calling for service:
PROBLEM: ColorLogic models will not advance to the next program when it is power-cycled
(turned “off” and then back “on”).
SOLUTION1: Do not power-cycle the switch too rapidly. Leave it off for at least 1 second before
turning it back on.
SOLUTION2: The light may be in Omni Direct mode. To manually go back to Universal ColorLogic
(UCL) mode, follow the procedure below:
1. Turn light on and wait 15 seconds for show/color to launch.
2. Turn off light for between 11-15 seconds, then turn on for 2 seconds.
3. Turn off light for between 11-15 seconds, then turn on for 2 seconds.
4. Turn off light for between 11-15 seconds, then turn on for 2 seconds.
5. Turn off light for between 11-15 seconds, then turn on for 2 seconds.
6. Turn off light for 1 minute. The light should return to UCL mode and operate
normally.
PROBLEM: The light goes to white whenever it is power-cycled (turned “off” and then back “on”).
SOLUTION: Be sure that you power-cycle the light for less than 10 seconds.
PROBLEM: Multiple ColorLogic lights are not correctly synchronized.
SOLUTION: Refer to page 9. Follow the steps in these instructions to re-synchronize the lights.
PROBLEM: Light will not come on.
SOLUTION: Check input power to transformer and then light. Check ground fault and reset if
necessary.
PROBLEM: Light will not come on or light cycles on and off.
SOLUTION: Depending on cord length and operating voltage, automatic thermal switch may be
cycling due to excessive air/pool water temperatures (over 105ºF). For ColorLogic
lights, temporarily switch to a cooler color (Deep Blue Sea, Royal Blue, etc.) until air/
water temperatures cool off.
PROBLEM: GFCI trips when lights are turned on or off.
SOLUTION: Install a Hayward GLX-HAL-XSNUB snubber capacitor across the primary leads (line to
neutral) of the transformer on the load side of the light switch or relay.
