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Hayward AquaTrol, Troubleshooting Manual, Page: 3 / 33

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Hayward AquaTrol Troubleshooting Manual Download Page 3

Aqua Trol Diagnostics 

Page 1 

! 

Warning 

High Voltage Electrocution Hazard   

Hazardous voltage can shock, burn, cause serious injury 

and or death.  To reduce the risk of electrocution and or 

electric shock hazards: 

 
•   Only qualified technicians should remove the panel 
•   Replace damaged wiring immediately 
•   Insure panel is properly grounded and bonded 

Summary of Contents for AquaTrol

Page 1: ...AquaTrol Rev 1 45 Troubleshooting Guide Turbo Cell Control Electronics Copyright 2015 Hayward Industries Inc...

Page 2: ...Reading Pg 3 Cell Cleaning instructions Pg 17 19 Check Salt Inspect Cell LED flashing or ON Pg 4 5 Pump not turning on Pg 20 22 How to Reset Average Salt Level Pg 6 Troubleshooting flow charts Pg 23...

Page 3: ...ard Hazardous voltage can shock burn cause serious injury and or death To reduce the risk of electrocution and or electric shock hazards Only qualified technicians should remove the panel Replace dama...

Page 4: ...n the unit has been set to Metric Mode Step 1 Step 2 Step 3 Step 4 To change the unit from Metric mode to standard start by pressing the Diagnostics button one time Once showing the temperature in Cel...

Page 5: ...e moving the switch up to Super Chlorinate and back to Auto until the unit reads AL 0 To change the default reading back to the average salt start by pressing the Diagnostics button one time When the...

Page 6: ...pendent testing method If the salt level is between 2700 3400ppm go to step 1B If salt level is below the recommended range add enough salt to achieve a salt level of 3200ppm Refer to Salt Chart Page...

Page 7: ...then fluctuate Wait for the number to stabilize When the negative sign disappears this number will reflect the new average salt reading If value is not reading within 500ppm of independent test then r...

Page 8: ...w boards will display a factory default of 2800ppm Press Diagnostics button 5 times to display the Instant Salt level Wait for the number to stabilize When the instant salt level is stable and the neg...

Page 9: ...lorine level does not increase within 24 hours after increasing output test water with independent tests to determine current salt stabilizer phosphate and nitrate levels More information related to c...

Page 10: ...ck with independent test to ensure accuracy If salt level is above the range partially drain pool and or spa and refill with fresh water to achieve a salt level of 3200ppm refer to page 9 Step D If th...

Page 11: ...ish with fresh water to achieve a salt level of 3200 Part II Ave Pool Depth Answer from Part 1 Amount of Water to Drain To calculate how much water will need to be removed from a pool with too much sa...

Page 12: ...ted If the No Flow LED is flashing make sure pump is primed and an adequate amount of water is passing through the flow switch element for at least 60 seconds the required flow rate is 11 gpm If after...

Page 13: ...e raised surface on the hexagonal nut is oriented against the flow of water If this does not correct the problem after 60 seconds of consistent flow proceed to Step 3C Verify that the control box wher...

Page 14: ...tact with connector If pins are good if volts are below 5VDC replace main board GLX PCB TROL HP or RJ Verify 18 33 VDC between black red wires on main board If no low voltage verify each wire is attac...

Page 15: ...ge verify that the GFCI or standard receptacle has power If voltage is good go to step 4F If no low voltage go to step 4E Verify 115 125 VAC at input terminal TB1 Step 4C Verify 20 24 VAC between yell...

Page 16: ...nsert probes and measure resistance between the Blue White wires and the Violet Gray wires The readings should be 2 0 2 9 Ohms If the readings of either of the two measurements are not 2 0 2 9 Ohms th...

Page 17: ...circuit board GLX PCB TROL XX If voltage is correct replace the rectifiers GLX DRK Verify 10 14 VAC between the Orange wire and the Green Grounding lug PCB Trol GLX PCB TROL XX Step 4G Rectifiers GLX...

Page 18: ...will read COLD when the water temperature is below 50 o F LCD display will read HOT when the water temperature is above 140 o F If the water temperature reads an erroneously high number the cell temp...

Page 19: ...tes inside of the cell Please remember that even if you cannot see deposits on the cell it still may need cleaning If no deposits are found 4A the cell may have to be held towards ample amounts of lig...

Page 20: ...cord can be submerged be sure that the connector does not come in contact with the solution Inspect the cell after both sides have soaked If there are no deposits after soaking rinse with water and re...

Page 21: ...6B below Empty the cell and inspect If the cell is clean rinse with water and reinstall If there are still deposits after soaking repeat the soaking procedure until clean The water muriatic acid mixt...

Page 22: ...ill not be powered by the control box in this mode Each tab represents 15 minutes there are 96 total tabs to make up 24 hours with of run time Clock identifies the current time the clock is expressing...

Page 23: ...he default screen to display the model If not correct replace PCB Otherwise proceed to Step 6B Step 7A If no continuity exists replace time clock Otherwise proceed to Step 6C Page 21 Step 7B With the...

Page 24: ...ge is not correct replace the PCB Otherwise proceed to Step 6D Page 22 Step 7C Verify 115 125 VAC is present at the pump receptacle on the bottom of the Trol If voltage is not correct replace receptac...

Page 25: ...em parameters in both polarities using customers cell Measure system parameters in both polarities using new cell Add Salt NO YES Inspect Clean cell Press hold Diagnostics button for 3 sec to reset Ch...

Page 26: ...NO Lower salt level to 3200ppm Is the cell clean Reset average salt level Page 6 NO YES YES NO NO Clean the cell Problem solved High Salt LED ON Page 9 Replace cell Replace PCB NO YES YES High Salt LE...

Page 27: ...onnected HP models only NO Flow blocked pump pressure increased NO Replace switch YES YES NO Remove blockage backwash YES YES NO Problem solved LED Off after 60 seconds LED Off after 60 seconds LED Of...

Page 28: ...witch YES Re align switch NO Remove blockage backwash YES YES Flow blocked pump pressure increased YES YES LED Off after 60 seconds LED Off after 60 seconds LED Off after 60 seconds LED Off after 60 s...

Page 29: ...transformer Page 14 Ohm readings are correct Page 14 Check AC voltage between yellow wires Page 13 voltage is present NO YES NO YES YES NO Go to C Replace transformer Problem solved Correct LED LCD t...

Page 30: ...tinuity between brown wires Page 21 Replace Time Clock 115 125 VAC present between E5 and E6 on PCB Page 19 115 125 VAC present at pump receptacle Page 20 Replace pump receptacle YES Troubleshoot pump...

Page 31: ...3 300 317 333 2400 53 67 80 93 107 120 133 147 160 173 187 200 213 227 240 253 267 2600 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 2800 27 33 40 47 53 60 67 73 80 87 93 100 107 113...

Page 32: ...ell is clean and the level of salt measured in the water is correct then the cell has began to age which results in a lower calculated salt level This is an acceptable situation assuming the level of...

Page 33: ...12 Month of Manufacture 123456 Manufacturing ID Reading Serial Numbers 3A0112 123456 3A11284 123456 Beginning 08 05 2011 Beginning 11 01 2001 3A11284 Standard Warranty Term 3A11284 Product Family 3A11...

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