Troubleshooting
15
9.
When Windows displays the
Confirm Device Removal
warning, click
OK
.
10.
Double-click
Modem
in the
Device Manager
window.
11.
Double-click the Modem icon for your model.
12.
Click the
Resources
tab.
13.
Uncheck the
Use automatic settings
checkbox.
14.
Scroll through the Basic configuration options until you find
the one that displays the
Input/Output Range 02F8 -
02FF
. This is COM2. The
Conflicting device
list box
should say
No conflicts
. If there are conflicts, call Tech
Support.
15.
If there are no conflicts, close the
Modem Properties
win-
dow,
System Properties
window, and
Control Panel
win-
dow by clicking
OK
for each.
16.
Shut down your computer, turn off the power, and restart
it.
Going through this power cycle can be important.
Merely restarting Windows may not allow the BIOS to reg-
ister the changes properly.
If Windows finds your other serial port, it may try to assign the
port to COM2, but won’t be able to because your Modem is al-
ready using that system resource.
Other Troubleshooting Tips
IMPORTANT:
If you need to reformat your hard drive or to re-
install Windows 95/98/Me/2000/XP,
you must
physically remove your modem before do-
ing so.
Install the drivers and then the modem as a
new install, following the instructions in this
manual.
Summary of Contents for H08-15530
Page 1: ...PCI Modem User s Guide...
Page 4: ......
