Symptom
Probable Cause
Corrective Action
Unit turned “On”, but no
heat.
Heating element(s) defective.
Contact authorized Service agent or Hatco for
assistance.
Temperature Control defective.
Contact authorized Service agent or Hatco for
assistance.
Unit not hot enough.
Temperature Control setting too low.
Turn Temperature Control clockwise to increase the
temperature setting.
Heating element(s) defective.
Contact authorized Service agent or Hatco for
assistance.
Unit not working at all.
Unit not turned on.
Reviewing “Operating the Unit” in the OPERaTION
section of this manual.
Unit not plugged in.
Plug unit into proper power supply.
Circuit breaker tripped.
Reset circuit breaker. If circuit breaker continues to
trip, contact an authorized Service agent or Hatco for
assistance.
Temperature Control defective.
Contact authorized Service agent or Hatco for
assistance.
TROUBLESHOOTING GUIDE
Form No. mCGm-1113
11
English
OPTIONS AND ACCESSORIES
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
Fax:
800-690-2966 or 414-671-3976
Smooth Grill Plates
Smooth top and bottom grill plates are available as accessories
for all multi Contact Grills.
SB-S
..................Smooth Bottom Grill Plate, mCG10G
ST-S
....................Smooth Top Grill Plate, mCG10G
SB-M
..................Smooth Bottom Grill Plate, mCG14G
ST-M
..................Smooth Top Grill Plate, mCG14G
SB-L
..................Smooth Bottom Grill Plate, mCG20G
ST-LL
..................Smooth Top Grill Plate, Left, mCG20G
ST-LR
................Smooth Top Grill Plate, Right, mCG20G
Smooth Top and Bottom Grill Plates, model mCG10G
Smooth Top
Grill Plate
Smooth
Bottom
Grill Plate
