14
Form No. KCMGM-1219
English
TROUBLESHOOTING GUIDE
General
The following accessories are availbale for Crepe Makers.
FLATSPREADER
.......Flat spreader
RNDSPREADER
........Round, steel spreader
13.75SPATULA
..........
13-3/4″ (350 mm) metal spatula with
plastic handle
CLEANPAD
................Cleaning pad with replaceable cleaning
wipes
15PADREFILL
............Cleaning wipes refill, 15 wipes
ABRSTONE
...............Abrasive cleaning stone
Symptom
Probable Cause
Corrective Action
Unit turned “On”, but no heat.
Safety thermostat shut down unit after flame
went out.
Refer to the OPERATION section of this manual:
• Perform “Shutdown” procedure.
• Wait five minutes for gas buildup to clear.
• Perfom “Lighting a Burner” procedure.
If unit still does not heat, perform “Shutdown” procedure and
contact Authorized Service Agent or Hatco for assistance.
Temperature Control, burner system, pressure
regulator, or safety thermostat defective.
Contact Authorized Service Agent or Hatco for assistance.
Unit not hot enough.
Temperature Control setting too low.
Turn Temperature Control counterclockwise to increase the
temperature setting.
Temperature Control not calibrated properly.
Contact Authorized Service Agent or Hatco for assistance.
Unit too hot.
Temperature Control setting too high.
Turn Temperature Control clockwise to decrease the
temperature setting.
Temperature Control not calibrated properly.
Contact Authorized Service Agent or Hatco for assistance.
Unit not working at all.
Unit not turned on.
Review the “Lighting a Burner” and “Operating the Unit”
prodedures in the OPERATION section of this manual.
Gas shutoff valve in closed position.
Open the gas shutoff valve, and perform the the “Lighting
a Burner” and “Operating the Unit” prodedures in the
OPERATION section of this manual.
Temperature Control, burner system, pressure
regulator, or safety thermostat defective.
Contact Authorized Service Agent or Hatco for assistance.
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to explosion
or burn.
WARNING
Turn temperature control to off (“0”) position, close gas
shut-off valve, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com,
select the
Support
pull-
down menu, and click on “Find A Service Agent”; or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
OPTIONS AND ACCESSORIES
