Symptom
Probable Cause
Corrective Action
Unit does not turn on.
No power to unit.
Make sure power cord is plugged into an appropriate
receptacle (see SPECIFICATIONS section). Check
circuit breaker and reset as necessary. Check for
damage to power cord. Check electrical receptacle.
Electronic controls defective.
Contact Authorized Service Agent or Hatco for assistance.
One or more of the indicator
lights is flashing and the unit will
not heat.
Unit has malfunctioned.
Contact Authorized Service Agent or Hatco for assistance.
Unit stops working during
operation.
Electronic
controls
have
overheated.
Make sure installation location allows proper ventilation
underneath the unit:
• Make sure air inlet filters and exhaust fan are not
blocked.
• Make sure air inlet filters are clean.
Exhaust fan continues to run
after unit has been turned off.
Cooling of the electronic controls
not complete.
No action necessary. This is a normal function of the unit.
Exhaust fan starts for a few
seconds after plugging in unit.
Automatic testing of unit.
No action necessary. This is a normal function of the unit.
Form No. IRGCEM-1010
10
TROUBLEShOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC ShOCK hAzARD: Turn power switch OFF,
unplug power cord, and allow unit to cool before
performing any maintenance or cleaning.
WARNING
