Form No. QWM-0208
6
TROUBLESHOOTING GUIDE
Unit too hot.
Unit not hot enough.
Unit not working at all.
Temperature control defective.
Unit not on long enough.
Food product in product pan not
heated to proper temperature before
placing in unit.
Unit not plugged in.
Unit not turned on.
Power ON/OFF switch is not
functioning.
Heating element is burned out.
Thermostat control is defective.
Move power switch to the ON
position.
Contact Authorized Service Agent
or Hatco for assistance.
Contact Authorized Service Agent
or Hatco for assistance.
Contact Authorized Service Agent
or Hatco for assistance.
Plug unit into proper power
supply.
Allow unit to warm up for 15 – 20
minutes before placing product
pan into unit.
Heat food product to proper food-
safe temperature before placing
in unit.
Contact Authorized Service
Agent or Hatco for assistance.
Symptom
Probable Cause
Corrective Action
This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn the power
switch OFF, unplug the power cord, and allow
the unit to cool before performing any
maintenance or cleaning.
WARNING
Summary of Contents for GLO-RAY QW-6 Series
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