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HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

(800) 558-0607    (414) 671-6350

Parts & Service Fax (800) 690-2966    Int’l. Fax (414) 671-3976

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A.   September 2007

ALABAMA

Jones McLeod Appl. Svc.
Birmingham

205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix

602-234-2443

Byassee Equipment Co.
Phoenix

602-252-0402

CALIFORNIA

Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach

714-379-7100

Chapman Appl. Service
San Diego

619-298-7106

P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco

650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood

303-781-5548

FLORIDA

Whaley Foodservice Repair
Jacksonville

904-725-7800

Nass Service Co., Inc.
Orlando

407-425-2681

B.G.S.I.
Pompano Beach

954-971-0456

Comm. Appliance Service
Tampa

813-663-0313

GEORGIA

Heritage Service Group
Norcross

866-388-9837

Southeastern Rest. Svc.
Norcross

770-446-6177

TWC Services
Smyrna

770-438-9797

HAWAII

Burney’s Comm. Service, Inc.
Honolulu

808-848-1466

Food Equip Parts & Service
Honolulu

808-847-4871

ILLINOIS

Cone’s Repair Service
Moline

309-797-5323

Eichenauer Elec. Service
Decatur

217-429-4229

Midwest Elec. Appl. Service
Elmhurst

630-279-8000

Parts Town
Lombard

708-865-7278

INDIANA

GCS Service
Indianapolis

317-545-9655

IOWA

Electric Motor Service Co.
Davenport

319-323-1823

Goodwin Tucker Group
Des Moines

515-262-9308

KENTUCKY

Certified Service Center
Lexington

859-254-8854

Certified Service Center
Louisville

502-964-7007

LOUISIANA

Chandlers Parts & Service
Baton Rouge

225-272-6620

MARYLAND

Electric Motor Service
Baltimore

410-467-8080

GCS Service
Silver Spring

301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham

781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City

517-893-4561

Bildons Appliance Service
Detroit

248-478-3320

Midwest Food Equip. Service
Grandville

616-261-2000

MINNESOTA

GCS Service
Minneapolis

612-546-4221

MISSOURI

General Parts
Kansas City

816-421-5400

Commercial Kitchen Services
St. Louis

314-890-0700

Kaemmerlen Parts & Service

St. Louis

314-535-2222

NEBRASKA

Anderson Electric
Omaha

402-341-1414

NEVADA

Burney’s Commercial
Las Vegas

702-736-0006

Hi. Tech Commercial Service

N. Las Vegas

702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield

973-575-9145

Service Plus
Flanders

973-691-6300

NEW YORK

Acme American Repairs, Inc.
Brooklyn

718-456-6544

Alpro Service Co.
Brooklyn

718-386-2515

Appliance Installation
Buffalo

716-884-7425

Northern Parts Dist.
Plattsburgh

518-563-3200

J.B. Brady, Inc.
Syracuse

315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte

704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron

330-753-6635

Certified Service Center

Cincinnati

513-772-6600

Commercial Parts and Service

Columbus

614-221-0057

Electrical Appl. Repair Service
Independence

216-459-8700

E. A. Wichman Co.
Toledo

419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.

Oklahoma City

405-235-2184

Krueger, Inc.
Oklahoma City

405-528-8883

OREGON

Ron’s Service, Inc.

Portland

503-624-0890

PENNSYLVANIA

Elmer Schultz Services
Philadelphia

215-627-5401

FAST Comm. Appl. Service
Philadelphia

215-288-4800

Appliance Installation & Service
Pittsburgh

412-809-0244

K & D Service Co.
Harrisburg

717-236-9039

Electric Repair Co.
Reading

610-376-5444

RHODE ISLAND

Marshall Electric Co.

Providence

401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair

W. Columbia

803-791-4420

TENNESSEE

Camp Electric
Memphis

901-527-7543

TEXAS

GCS Service
Fort Worth

817-831-0381

Armstrong Repair Service
Houston

713-666-7100

Commercial Kitchen Repair Co.
San Antonio

210-735-2811

UTAH

La Monica’s Rest. Equip. Service
Murray

801-263-3221

VIRGINIA

Daubers
Norfolk

757-855-4097

Daubers
Springfield

703-866-3600

WASHINGTON

Restaurant Appl. Service
Seattle

206-524-8200

WISCONSIN

A.S.C., Inc.

Madison

608-246-3160

A.S.C., Inc.
Milwaukee

414-543-6460

CANADA

ALBERTA

Key Food Equipment Service
Edmonton

780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver

604-433-4484

MANITOBA

Air Rite, Inc.
Winnepeg

204-895-2300

NEW BRUNSWICK

EMR Services, Ltd.
Moncton

506-855-4228

ONTARIO

Choquette CKS
Ottawa

613-739-8458

R.G. Henderson Ltd.
Toronto

416-422-5580

QUÉBEC

Choquette CKS
Montreal

514-722-2000

Choquette CKS
Québec City

418-681-3944

Parts No. 07.04.414.00   Form No.GRCMWDHHIM-0907

Summary of Contents for GLO-RAY Holiday Inn Express GRCMW-1DH

Page 1: ...anual please bring it to the attention of your supervisor Do not operate this equipment unless you have read and understood the contents of this manual Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño Si usted no ...

Page 2: ...ating elements are guaranteed against breakage and burnout for two years and the foil blanket base heating elements are guaranteed against burnout for one year Model GRCMW 1DH features front access doors and 1 adjustable legs as standard equipment Important Owner Information i Introduction i Important Safety Information 1 Model Description 2 Model Designation 2 Specifications 3 Plug Configurations...

Page 3: ...f the correct voltage size and plug configuration If the plug and receptacle do not match contact a qualified electrician to determine the proper voltage and size and install the proper electrical outlet To avoid any injury turn the power switch OFF on the unit and unplug the unit from the power source and allow to cool completely before performing any maintenance or cleaning To avoid electrical s...

Page 4: ...m shelf holds two 1 2 size pans NOTE Optional upper door assembly available in lieu of breath protector NOTE Decorative Corian trim pieces supplied and installed by others Figure 1 Glo Ray Model GRCMW 1DH Figure 2 Model Designation GR C M W 1 D H GLO RAY Curved Merchandising Warmer Humidity Dual Shelf One Full Pan NOTICES Use only non abrasive cleaners Abrasive cleaners could scratch the finish of...

Page 5: ...nded electrical outlet of the correct voltage size and plug configuration If the plug and receptacle do not match contact a qualified electrician to determine the proper voltage and size and install the proper electrical outlet DIMENSIONS Figure 3 Plug Configuration NEMA 5 20P A B C Width Depth Depth Height Model A B C D GRCMW 1DH with 1 door and 25 1 4 17 1 2 20 1 8 26 7 8 breath protector 641 mm...

Page 6: ...prevent the legs from being damaged LOCATION NOTE Unit must be transported in the upright position For proper operation and maximum performance locate the unit in an area where the ambient air temperature is constant and is a minimum of 70 F 21 C Areas which are susceptible to active air movements or currents should be avoided i e near exhaust fans or hoods and air conditioning ducts CAUTION Unit ...

Page 7: ...3 Position breath protector on top of unit matching holes in breath protector to the holes in the standoffs on top of the unit 4 Place a washer previously removed in each breath protector hole 5 Secure with thumbscrews Do not over tighten Installation for Side Glass See Figure 6 1 Remove thumbscrew and upper glass bracket 2 Insert bottom edge of the side glass panel into the bottom glass bracket 3...

Page 8: ...reath protector or upper door can be installed on the top section not both accessories at the same time 1 Remove one of the hinge pins from the door 2 Insert side of door with hinge pin installed into the hole located in the top corner of the door opening Make sure curve on door matches curve on side glass 3 Insert the previously removed hinge pin through the hole on the other bracket at the top c...

Page 9: ...perature to lowest setting 2 Fill the water reservoir with softened or distilled water To fill the reservoir lift the bottom access door fully open Lift the reservoir cover up and off of the water reservoir See Figure 8 Slowly pour the water into the water reservoir reservoir holds a maximum of 5 cups of water Re install water reservoir cover onto water reservoir Allow 30 minutes to preheat a full...

Page 10: ...re 9 The halogen lights will glow at this time and the electronic temperature controller will display Stby When the programmed temperature setpoints have been reached the control panel will display rEdy and the unit is ready for use NOTE See SETTING THE THERMOSTAT TEMPERATURE CONTROL for adjusting the temperature 4 Fully raise door to load food pans into unit Close door when complete See Figure 10...

Page 11: ...ermostat Temperature Control To adjust the temperature setpoint for the top shelf bottom shelf or water reservoir follow steps 1 6 See Figure 11 1 Press and hold the Enter and Decrease buttons at the same time until SetP is displayed then release 2 Press the Enter button and tL will be displayed indicating Top Shelf Heat Continue to press the Enter button to scroll through the other heat settings ...

Page 12: ... power source and allow to cool completely before performing any maintenance or cleaning WARNING Unit is not waterproof DO NOT submerge in water To prevent any injury or damage do not operate if unit has been submerged in water WARNING To avoid electrical shock or personal injury do not steam clean or use excessive water on the unit CAUTION To avoid any injury or damage to the unit do not move or ...

Page 13: ...urn the power switch off and unplug the unit from its power source 2 After the unit has cooled down remove the water reservoir cover and water reservoir Empty water reservoir See Figure 8 3 Reinstall the water reservoir 4 Fill the water reservoir with a mixture of 75 water and 25 off the shelf vinegar 5 Plug unit into the correct power source and turn the unit ON 6 Allow the unit to run for 30 min...

Page 14: ...exceed NSF standards specifically designed for food holding areas must be used Breakage of light bulbs not specially coated could result in personal injury and or food contamination WARNING If service is required on this unit contact your Authorized Hatco Service Agent or contact the Hatco Service Department at 800 558 0607 or 414 671 6350 fax 800 690 2966 or International fax 414 671 3976 WARNING...

Page 15: ...in damage to the unit or injury to personnel 1 11 5 16 6 7 8 9 5 4 17 19 20 18 10 12 13 14 16 16 15 24 26 27 22 25 36 21 22 27 25 26 28 31 30 34 29 33 35 30 34 31 32 23 23 3 2 Model Designation GRCMW 1DH G Glo R Ray C Curved M Merchandising W Warmer 1 One Full Pan D Dual Shelf H Humidity 24 Hour 7 Day Parts Service Assistance available in the United States and Canada by calling 800 558 0607 3 ...

Page 16: ...0 4 19 Switch Plate Infinite Switch 07 01 034 00 2 20 Label Control Panel 07 03 530 00 1 21 Heating Element Upper 350 Watt 120 Volt R02 08 001D 00 2 22 Lamp Socket with Leads 02 30 051 00 4 23 Lamp Halogen 60 Watt Coated 02 30 081 00 4 24 Wire Guard Personnel Protector 04 08 170 00 1 25 Wire Guard for Heat Element 04 08 531 00 2 26 Wire Rod Guard for Light Bulb 05 08 014 00 8 27 Cover Lamp Socket ...

Page 17: ...t too low Electronic temperature control system not working properly Base heating element s not working Contact Authorized Service Agent or Hatco for assistance Contact Authorized Service Agent or Hatco for assistance Contact Authorized Service Agent or Hatco for assistance Adjust electronic temperature control to higher setting suggested setting is 170 F 77 C maximum setting is 200 F 93 C WARNING...

Page 18: ... humidified and place the biscuits on a trivet Eggs have been held for an extended period of time without being stirred Water reservoir inside Hatco unit is empty Eggs are placed on the wrong shelf No water in humidity reservoir Temperature setting of water reservoir is set too low Humidity heating element not working Ambient conditions and variances in your local climate will effect steam visibil...

Page 19: ...Y OTHER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights lamp warmer heat bulbs glass components Product failure in booster t...

Page 20: ...mmerlen Parts Service St Louis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation Buff...

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