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Form No. GRPWSM-0719

2

English

Safety information that appears in this manual is identified by 

the following signal word panels:

WARNING

WARNING indicates a hazardous situation which, if not 

avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not 

avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to personal 

injury.

INTRODUCTION

Hatco Glo-Ray

®

 Pizza Warmers are perfect for holding boxed 

or bagged pizza and other wrapped food product on a buffet 

line or at temporary serving areas. These warmers hold 

hot wrapped food product and keep it at optimum serving 

temperatures without affecting quality. The thermostatically-

controlled heated base in each heat zone extends the holding 

times of most wrapped food product. These units also feature 

incandescent lights along with a cord and plug set.
Hatco Glo-Ray Pizza Warmers are products of extensive 

research and field testing. The materials used were selected 

for maximum durability, attractive appearance, and optimum 

performance. Every unit is inspected and tested thoroughly 

prior to shipment. 
This manual provides the installation, safety, and operating 

instructions for Glo-Ray Pizza Warmers. Hatco recommends all 

installation, operating, and safety instructions appearing in this 

manual be read prior to installation or operation of the warmer.

Important Owner Information ..............................................2

Introduction ...........................................................................2

Important Safety Information ..............................................3

Model Description ................................................................4

Model Designation ...............................................................4

Specifications .......................................................................5

Plug Configurations .............................................................5

Electrical Rating Chart  — GRPWS-xxxx Models ...............5

Electrical Rating Chart  — GRPWS-xxxxD Models ............5

Electrical Rating Chart  — GRPWS-xxxxT Models .............5

Electrical Rating Chart  — GRPWS-xxxxQ Models ............6

Dimensions — Box Stop with Sign Holder ..........................6

Dimensions — GRPWS-xxxx and  

GRWPS-XXXXD Models ...................................................7

Dimensions — GRPWS-xxxxT Models ...............................8

Dimensions — GRPWS-xxxxQ Models ...............................9

Installation ...........................................................................10

General ..............................................................................10

Operation ............................................................................. 11

General .............................................................................. 11

Maintenance ........................................................................12

General ..............................................................................12

Daily Cleaning ...................................................................12

Replacing Display Light Bulbs ...........................................12

Troubleshooting Guide ......................................................13

Options and Accessories ..................................................14

Limited Warranty ................................................................15

Authorized Parts Distributors ...........................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase 

date of the unit in the spaces below (specification label located 

on the back of the unit). Please have this information available 

when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. _____________________________________
Voltage _______________________________________
Date of Purchase _______________________________

Register your unit!

Completing online warranty registration will prevent delay in 

obtaining warranty coverage. Access the Hatco website at 

www.hatcocorp.com

, select the 

Support 

pull-down menu, 

and click on “Warranty”.

Business 

Hours: 

7:00 

am

 to 5:00 

pm

 Monday

Friday, 

 

Central Time (CT)

 

(Summer Hours 

— 

June to September

:

 7:00 

am

 to 5:00 

pm

 Monday

Thursday 

 7:00 

am

 to 4:00 

pm

 Friday)

Telephone: 800-558-0607; 414-671-6350
E-mail: [email protected]

24 Hour 7 Day Parts and Service

Assistance available in the United States

and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at 

www.hatcocorp.com

.

CONTENTS

Summary of Contents for Glo-Ray GRPWS Series

Page 1: ...do de este manual Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesi n o muerte Este manual contiene importante informaci n sobre segurida...

Page 2: ...ion 4 Specifications 5 Plug Configurations 5 Electrical Rating Chart GRPWS xxxx Models 5 Electrical Rating Chart GRPWS xxxxD Models 5 Electrical Rating Chart GRPWS xxxxT Models 5 Electrical Rating Cha...

Page 3: ...ments or currents i e near exhaust fans hoods air conditioning ducts and exterior doors WARNING ELECTRIC SHOCK HAZARD Plug unit into a properly grounded electrical receptacle of the correct voltage si...

Page 4: ...mately 185 F 85 C GRPWS xxxx Models Glo Ray Pizza Warmers are available in widths of 24 36 and 48 610 914 1219 mm and in depths of 18 or 24 457 or 610 mm The units are available in single dual triple...

Page 5: ...62 kg GRPWS 4824D 120 208 240 2390 10 0 NEMA L14 20P 177 lbs 80 kg Model Voltage Watts Amps Plug Configuration Shipping Weight GRPWS 2424 120 345 2 9 NEMA 5 15P 40 lbs 18 kg GRPWS 3624 120 505 4 2 NE...

Page 6: ...3840 16 0 NEMA L14 20P 214 lbs 97 kg GRPWS 2424Q 120 208 240 2400 10 0 NEMA L14 20P 151 lbs 69 kg GRPWS 3624Q 120 208 240 3600 15 0 NEMA L14 20P 214 lbs 97 kg GRPWS 4824Q 120 208 240 4780 20 0 NEMA L...

Page 7: ...mm 4 1 8 104 mm GRPWS 4818D 47 7 8 1216 mm 20 1 16 509 mm 22 9 16 573 mm 19 1 2 494 mm 44 1 8 1121 mm 15 3 8 391 mm 4 1 8 104 mm GRPWS 2424D 23 7 8 606 mm 26 1 16 662 mm 23 5 8 600 mm 19 1 2 494 mm 2...

Page 8: ...m 26 9 16 674 mm 44 1 8 1121 mm 15 3 8 391 mm 4 1 8 104 mm GRPWS 2424T 23 7 8 606 mm 26 1 16 662 mm 30 3 4 781 mm 26 9 16 674 mm 20 1 8 511 mm 21 3 8 543 mm 4 1 8 104 mm GRPWS 3624T 35 7 8 911 mm 26 1...

Page 9: ...33 11 16 855 mm 44 1 8 1121 mm 15 3 8 391 mm 4 1 8 104 mm GRPWS 2424Q 23 7 8 606 mm 26 1 16 662 mm 37 7 8 962 mm 33 11 16 855 mm 20 1 8 511 mm 21 3 8 543 mm 4 1 8 104 mm GRPWS 3624Q 35 7 8 911 mm 26...

Page 10: ...install the 1 25 mm rubber feet Thread a foot stud into the hole at each corner on the bottom of the unit Tighten securely Slip a rubber foot over each foot stud To install the 4 102 mm adjustable leg...

Page 11: ...sition The overhead lights will turn on and the heated shelf will energize NOTE The Power On Off switch must be in the On position for the corresponding heated shelf to function CAUTION BURN HAZARD So...

Page 12: ...only Abrasive cleaners and cloths could scratch finish of unit marring its appearance and making it susceptible to soil accumulation Clean unit daily to avoid malfunctions and maintain sanitary opera...

Page 13: ...ature Control s to a higher setting Heating element s not working Contact an Authorized Hatco Service Agent or Hatco for assistance Temperature Control s not working properly No heat and no lights Pow...

Page 14: ...ts will shut off Changing the Setpoint Temperature Use the following procedure to change the setpoint temperature 1 Press the key three times The current setpoint temperature will be shown on the digi...

Page 15: ...E OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights heat lamp...

Page 16: ...nctionnement contenues dans ce manuel avant d installer et d utiliser l appareil Informations Importantes pour le Propri taire 16 Introduction 16 Consignes de S curit Importantes 17 Description du Mod...

Page 17: ...aspiration de conduites de climatisation et de portes ext rieures AVERTISSEMENT DANGER DE D CHARGE LECTRIQUE Brancher l appareil sur une prise de courant avec terre de tension de format et de configur...

Page 18: ...5 C 185 F Mod les GRPWS xxxx Les plaques chauffantes pour pizza Glo Ray sont disponibles en 610 mm 914 mm et 1 219 mm de largeur 24 36 et 48 et 457 ou 610 mm de profondeur 18 ou 24 Les appareils se d...

Page 19: ...ns AVERTISSEMENT DANGER DE D CHARGE LECTRIQUE Brancher l appareil sur une prise de courant avec terre de tension de format et de configuration des broches corrects Si la fiche et la prise ne se corres...

Page 20: ...EMA L14 20P 126 kg 277 lbs Mod le Butoir Largeur porte tiquettes A GRPWS 24xxD GRPWS 24xxT GRPWS 24xxQ 565 mm 22 1 4 GRPWS 36xxD GRPWS 36xxT GRPWS 36xxQ 870 mm 34 1 4 GRPWS 48xxD GRPWS 48xxT GRPWS 48x...

Page 21: ...mm 4 1 8 GRPWS 4818D 1216 mm 47 7 8 509 mm 20 1 16 573 mm 22 9 16 494 mm 19 1 2 1121 mm 44 1 8 391 mm 15 3 8 104 mm 4 1 8 GRPWS 2424D 606 mm 23 7 8 662 mm 26 1 16 600 mm 23 5 8 494 mm 19 1 2 511 mm 20...

Page 22: ...674 mm 26 9 16 1121 mm 44 1 8 391 mm 15 3 8 104 mm 4 1 8 GRPWS 2424T 606 mm 23 7 8 662 mm 26 1 16 781 mm 30 3 4 674 mm 26 9 16 511 mm 20 1 8 543 mm 21 3 8 104 mm 4 1 8 GRPWS 3624T 911 mm 35 7 8 662 m...

Page 23: ...855 mm 33 11 16 1121 mm 44 1 8 391 mm 15 3 8 104 mm 4 1 8 GRPWS 2424Q 606 mm 23 7 8 662 mm 26 1 16 962 mm 37 7 8 855 mm 33 11 16 511 mm 20 1 8 543 mm 21 3 8 104 mm 4 1 8 GRPWS 3624Q 911 mm 35 7 8 662...

Page 24: ...les pieds en caoutchouc de 25 mm 1 Introduisez un goujon de pied dans l orifice situ chaque coin du dessous de l unit Serrez fermement Enfilez un pied en caoutchouc sur chaque goujon de pied Pour ins...

Page 25: ...s allume et la plaque commence chauffer NOTE L interrupteur Marche Arr t doit tre en position Marche pour que la plaque chauffante correspondante fonctionne ATTENTION DANGER DE BR LURE Certaines surf...

Page 26: ...ntachant son apparence et la rendant susceptible l accumulation de salet Nettoyez l unit quotidiennement pour viter les dysfonctionnements et assurer un fonctionnement sain 1 teignez l appareil d bran...

Page 27: ...tactez votre agent de maintenance agr ou Hatco La commande de temp rature est d fectueuse Pas de chaleur ni de lumi re L appareil n a pas t mis sous tension Placer l interrupteur de marche arr t sur M...

Page 28: ...ez la proc dure ci apr s pour programmer la temp rature nominale 1 Appuyez sur la touche trois fois La temp rature nominale actuelle sera affich e sur l cran num rique le signe SP s affichera apr s la...

Page 29: ...EVETS OU TOUTES AUTRES ATTEINTES AUX DROITS DE LA PROPRI T INTELLECTUELLE Sans restreindre la port e g n rale des nonc s pr c dents CES GARANTIES NE COUVRENT PAS LES L MENTS SUIVANTS ampoules d claira...

Page 30: ...Formulaire n GRPWSM 0719 30 Fran ais NOTAS...

Page 31: ...Form No GRPWSM 0719 31 English NOTES...

Page 32: ...7425 3Wire Plattsburgh 800 634 5005 Duffy s AIS Sauquoit 800 836 1014 J B Brady Inc Syracuse 315 422 9271 NORTH CAROLINA Authorized Appliance Charlotte 704 377 4501 OHIO Akron Canton Comm Svc Inc Akro...

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