Form No. GRS2GM-0420
9
OPERATION
General
Glo-Ray 2-Go™ Heated Shelves are designed for maximum
durability and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Daily Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
2. Wipe down all surfaces using a damp cloth. A non-
abrasive, cream cleaner may be used for difficult stains.
CAUTION! BURN HAZARD—Do not clean shelf when
unit is on.
3. Wipe dry the entire unit using a clean, dry cloth.
MAINTENANCE
Updating the Firmware
Use the following procedure to perform a firmware update on
the touchscreen controller.
1. Move the Power I/O (on/off) switch to the
I
(on) position.
• The unit will turn on and the touchscreen controller will
energize and show the Home Screen.
2. Touch the
key.
• Enter the password [2 4 8] using
the number keys that appear.
• The Service screen will appear on
the display.
3. Touch the FIRMWARE key on
the Service screen to access the
Firmware Update screen.
4. Insert the USB drive into the USB
port below the controller, and touch the UPDATE key on
the Firmware Update screen.
• The update will begin. When
complete, the touchscreen
controller will restart and show
the Home Screen.
