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Form No. DHLM-1207

13

ACCESSORIES

TROUBLESHOOTING GUIDE

TRACK BAR MOUNT

Track Bar Mount specify 4' (1219 mm), 8' 
(2438 mm), or 12' (3658 mm) track length and color
option of black or white. Track bar can be cut down
in the field.

NOTE: Maximum seven 250 watt lamp units or five
375 watt lamp units per each 20 amp track bar
circuit. Installer is responsible for properly sizing the
supply circuit with the lamp load.

WARNING

To avoid any injury or damage the Decorative
Heat Lamps must only be serviced by qualified
personnel.

WARNING

To avoid any injury or damage to the Decorative
Heat Lamps turn the power OFF at the
disconnect switch/circuit breaker and allow to
cool before performing any maintenance.

SYMPTOM

PROBABLE CAUSE

CORRECTIVE ACTION

Unit is not working at all.

Unit is turned “ON” but there
is no light.

Unit not turned on.

Place ON/OFF switch, if equipped, in the
ON position.

ON/OFF switch is not
functioning.

Contact Authorized Service Agent for
repair.

No power to unit.

Switch is defective.

Check circuit breaker and reset as
necessary.

Contact Authorized Service Agent for
repair.

Heating bulb is defective.

Replace heating bulb if defective.

Heat is inadequate.

Unit mounted too high above
target area.

Excessive air movement
around Decorative Heat
Lamp target area.

Incorrect power supply (low).

Lower unit, putting effective heat closer
to target.

Restrict or redirect air movement (ie. - air
conditioning duct or exhaust fan) away
from unit.

Check power supply to unit, making sure
it matches rating on the unit. If power
supply is incorrect, change to match
rating on unit.

Summary of Contents for DL-400

Page 1: ...ing it to the attention of your supervisor Do not operate this equipment unless you have read and understood the contents of this manual Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño Si usted no puede entender ...

Page 2: ...inspected and tested prior to shipment Important Owner Information i Introduction i Important Safety Information 1 Specifications 3 Electrical Rating Chart 3 Dimensions Shade 3 Model Designation 4 Model Descriptions 5 All Models 5 DL Models Standard Wattage 5 DLH Models High Wattage 5 Installation 5 Unpacking 5 Location 5 Assembly 6 Installing Non Track Mount 7 Installing Track Mount 8 Operation 1...

Page 3: ...coloration or combustion could occur DLH high watt heat lamps 375 watt bulb must have a minimum of 27 686 mm above a combustible surface or minimum clearance of 5 127 mm above a non combustible surface If safe distances are not maintained discoloration or combustion could occur For safe and proper operation do not install a 375 watt bulb into a DL standard watt lamp To avoid any injury or damage t...

Page 4: ...ection and do not use For safe and proper operation do not damage the special smooth plastic finish piece on metal ceiling plate when determining location of proper knock out holes For safe and proper operation on units not equipped with Hatco supplied switch N no switch a qualified electrician must choose an appropriate switch for the application based on amperage and inrush rating of the switch ...

Page 5: ...DL 725 9 1 2 8 1 2 241 mm 216 mm DL 750 11 8 1 2 279 mm 216 mm DL 760 12 1 2 8 1 2 318 mm 216 mm DL 775 10 1 2 8 1 2 267 mm 216 mm DL 800 11 8 1 2 279 mm 216 mm DIMENSIONS SHADE A A A A B B B B Model DL 400 Model DL 500 Model DL 725 Model DL 750 Model DL 760 Model DL 775 Model DL 800 Model DL 700 A A A A B B B B NOTE The height dimension of the shade increases by 2 51 mm when utilizing the L lower...

Page 6: ...Form No DHLM 1207 4 MODEL DESIGNATION TS Mount Lamp mounts with threaded stem to fixture supplied by others Threaded stem is only available as a UL recognized component UR Figure 2 Model Designations ...

Page 7: ... the proper voltage wire size and installation method WARNING Decorative Heat Lamps must have a minimum of 1 25 mm clearance along the sides of combustible walls and materials If safe distances are not maintained discoloration or combustion could occur WARNING DL standard watt heat lamps 250 watt bulb must have a minimum of 16 406 mm above a combustible surface or minimum clearance of 5 127 mm abo...

Page 8: ...he maximum capacity of Power Trac is 20A per circuit Check the fuses and circuits carefully before installing 20A maximum incudes all lights and appliances connected to the circuit 120 volt only maximum 1920 watts per any length track CAUTION For safe and proper operation on units not equipped with Hatco supplied switch N no switch a qualified electrician must choose an appropriate switch for the ...

Page 9: ... to the green lead If lamp is equipped with two wires make proper ground wire connections from junction box Tuck excess wires into junction box 3 Slide the canopy cover or cord housing up until it rests against the ceiling and install the two ball cap nuts until snug to the ceiling INSTALLING NON TRACK MOUNT TS UL RECOGNIZED ONLY 1 Drill 7 16 11 mm hole through mounting fixture 2 Pass wires from D...

Page 10: ...653 Power Trac track lighting systems only Do not attempt to use on any other track lighting system CAUTION For safe and proper operation the maximum capacity of Power Trac is 20A per circuit Check the fuses and circuits carefully before installing 20A maximum includes all lights and appliances connected to the circuit 120 volt only maximum 1920 watts per any length track The Trac system is to be ...

Page 11: ...the dead end fitting and tighten screw IMPORTANT After Trac has been field cut make certain that each 4 1219 section or less in length has one mounting hole spaced a maximum of 6 152 mm from each Trac end section A single section of Trac that is greater than 4 1219 mm in length must have the mounting hole located a maximum of 12 305 mm from each end of the Trac with additional mounting holes locat...

Page 12: ...itting 3 Remove cover from live end fitting Place Trac with ceiling plate attached over outlet box and mark the position of the Trac mounting holes on ceiling or wall 4 Drill mounting holes large enough for toggles and install Trac with furnished toggle bolts If Trac is to be mounted on a solid surface use 8 screws not supplied instead of toggle bolts 5 Fasten ceiling plate to outlet box with two ...

Page 13: ...onal injury DO NOT submerge in water Do not operate if it has been submerged in water CAUTION Some exterior surfaces on the unit will get hot Use caution when touching these areas to avoid injury Place the ON OFF toggle switch in the ON position The heat bulb will light when the unit is energized Figure 9 Switches ...

Page 14: ...heat bulb counter clockwise from the unit and replace with a new bulb The following replacement bulbs are available from the factory or Hatco Authorized Parts Distributor DL standard wattage 250 Watt 120V Red Coated 02 30 068 00 250 Watt 120V Clear Coated 02 30 069 00 250 Watt 120V Red Uncoated 02 30 070 00 250 Watt 120V Clear Uncoated 02 30 071 00 250 Watt 240V Clear Uncoated 02 30 083 00 DLH hig...

Page 15: ...any maintenance SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION Unit is not working at all Unit is turned ON but there is no light Unit not turned on Place ON OFF switch if equipped in the ON position ON OFF switch is not functioning Contact Authorized Service Agent for repair No power to unit Switch is defective Check circuit breaker and reset as necessary Contact Authorized Service Agent for repair Hea...

Page 16: ...ons for type model Increase mounting height if too close Voltage supply too high Check power supply to unit making sure it matches rating on unit If power supply is incorrect change to match rating Switches used are not Hatco supplied Genuine Hatco components are specified to operate safely and properly in the environment in which they are used Replace switches with Genuine Hatco Parts if switches...

Page 17: ...THER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights lamp warmer heat bulbs glass components Product failure in booster tank...

Page 18: ...Form No DHLM 1207 16 NOTES ...

Page 19: ...Form No DHLM 1207 17 NOTES ...

Page 20: ...Kaemmerlen Parts Service St Louis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation B...

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