SELF-CHECK
14.
SELF-CHECK
Most Treadmill problems can be solved by following the steps below. Before calling the Service Center or our agent,
please check first if your problem is one of those listed below. If further assistance is still needed, then please call our
Customer Service Department.
Symptom
Probable Cause
Corrective Action
Product power failure
Circuit breaker activated, i.e.,
circuit broken
Reset the circuit breaker. If it is activated again, follow
the steps below
1.
Check if the problem was originated by any of
other Treadmills installed
2.
Check if the voltage supplied conforms to the
voltage required for the product.
3.
Check if the supplied current is enough for the
product. Consult your electrician in case of 2) or 3)
Power cord unplugged
Engage the power plug into the socket securely.
Power cut-off by the circuit
breaker in the product
1.
Check for electric leakage inside the product.
2.
Check inside if any connector is disconnected or
cord skin is broken, clear the problem and reset the
circuit breaker.
Failure of power supply to
control PCB
1.
Check if connectors inside control assembly are
surely seated.
2.
Inspect the condition of power cable.
Noise during operation in
incline mode
Insufficiency of grease in the
incline gear
Inject grease in the incline gear.
Noise from roller during
operation
Roller ball bearing broken
Replace the roller
Noise from the front and rear
on every rotation of the belt
The belt in newly purchased
product may need settling in.
Noise will disappear in time.
Noise coming from rear and
below machine
A lock nut of level pad loosened
Tighten the lock nut.
Motor does not run although
power is switched on
Bad connection or cut-off of
power cable
Inspect motor power cable for proper connection Inspect
each connector for proper connection and replace if
necessary.
Incorrect setting of inverter
Reset the inverter.
Bad connection or damage in
inverter motor cable.
1) Check the connection of motor cable
2) Replace motor cable if necessary
Incline malfunctions while
powered on
Defective encoder
Replace the encoder
Bad connection or damage
in232 communication cable
1) Check the connection of 232C communication cable
2) Replace 232C communication cable if necessary
Bad connection or damage in
incline motor cable
1) Check the connection of incline motor cable
2) Replace incline motor cable if necessary
Failure of power supply to
incline motor
Check the connection of power supply cable to incline
Defective incline motor
Replace the incline motor
Belt does not move while
motor is running.
Loose motor belt tension
Tighten the motor belt tension
Damage of motor (pulley) belt
Replace the motor belt.
Running belt slips when
walked on
Loose motor belt tension
Tighten the motor belt tension.
Running belt extended
Adjust the tension of running belt.
Noise and heat from running
belt during operation
Insufficient oil
Inject oil
Damaged or defective running
belt
Replace the running belt
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