Hastings DV-20, Manual

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101B - PAGE 15
7.0 SERVICE INFORMATION
Under normal operation and excluding the calibration procedure described in Section 5.0, Hastings Model VT Vacuum Gauges
do not require maintenance or adjustment. In the event that a Hastings Vacuum Gauge fails or is otherwise damaged, it should
be returned to the factory for repair.
7.1 Warranty Repair Policy:
Hastings Instruments will repair or replace, at their option, any product covered under the warranty expressed in Section 1.4,
that is returned transportation prepaid to their plant in Hampton, Virginia. All products returned must be accompanied by the
Service Request information form on page 13 or a written description of the problem. Please contact the factory for a Repair
Authorization Number before returning any product for repair.
7.2 Non-Warranty Policy:
Any vacuum product returned for non-warranty repair must be accompanied with a purchase order authorizing
repair up to 1/3 the list cost of a new product and the Service Request information form on page 13. If the repair cost is
higher, you will be contacted for authorization before we proceed. If you then choose not to have the product repaired, you will
be charged for processing and inspection. Please contact the factory for a Repair Authorization Number before returning the
product for repair.
TBE/HASTINGS INSTRUMENTS
TELEPHONE (804) 723-6531
804 NEWCOMBE AVENUE FAX (804) 723-3925
HAMPTON, VIRGINIA 23669
ATTENTION: REPAIR DEPARTMENT