After-purchase Service
Specifications
Troubleshooting
Possible causes
Symptom of trouble
How to deal with
Please contact our customer service if this troubleshooting guide does not answer your questions.
Haslux Co., Ltd.
●
Beauty Business Division
ZIP:105-6306
6F TORANOMON HILLS Mori Tower, 1-23-1, Toranomon, Minato-ku, Tokyo
TEL:+81-3-6206-6188 FAX:+81-3-6206-6289
●
Osaka Merchandise Center
ZIP:566-0055
2-2-6 Sinzaike, Settu City, Osaka Fu
TEL:+81-6-6827-0307 FAX:+81-6-6827-0304
Vibration
does not start.
LED irradiation
goes out /
vibration stops
while using the
program.
Cannot Power
On
The power
turns off during
use.
/Can only be
used for a few
minutes even
after charging.
Charging does not
start.
LED does not
light on. /Partly
does not light on.
Desincrustation/ion
tophoresis is weak,
cannot be felt.
The main body is
heating.
The power/program button is not
turned on.
It is in standby mode.
Vibration function is turned off.
P02 (Adolescent skin program) is
selected.
Ion head part is away from the skin.
Any failure inside the main body
Insufficient charge.
Insufficient charge.
Auto-off function worked.
*If no operation for 60 seconds in
standby mode, the power turns off
automatically.
The mode in use has ended.
Battery life is up.
Dedicated AC adapter is not
inserted into the outlet.
Any failure inside the main body
The near-infrared light is colorless and
transparent, and it is invisible even
during irradiation.
Ion is almost not felt by the body.
Also, there are individual differences
in how to feel.
Continuously used for long time
Long press the power/program button (about 3
seconds) to turn on the power.
Press the power/program button and select the
program.
Press the vibration button and select the mode you like.
While P02 is being used, vibration function does not
activate because it cannot be used together with the
program.
Touch sensor is equipped with ion head part and
please don’t let it come off your skin while the
program is running. When ion head is away from the
skin, LED irradiation will automatically be dimmed,
and vibration will automatically be low speed mode.
Please stop using and contact our customer service.
Please charge. (
Ｐ
.7
）
Please charge. (
Ｐ
.7
）
Press the power/program button again to turn the
power on.
When each mode ends, the power turns off
automatically.
Battery needs to be replaced. Please contact our
customer service.
Insert the dedicated AC adapter plug into the outlet.
(
Ｐ
.7
）
Turn the power on again and restart. If the problem
is not resolved, please stop using and contact our
customer service.
Continuous use for long time may make the main
body slightly hot. Turn the power off and wait for
some time before using. If the problem is not
resolved, please stop using and contact our customer
service.
Caution
Warranty
The warranty is attached to the back cover. Please fill in all necessary information
such as location purchased and the date of purchase and keep it safe. Please read
this warranty description carefully.
Warranty period
The guaranteed term is one year from the date of purchase.
Request for repair
Please contact our customer service if you still have problems after troubleshooting.
※
Shipping costs shall be borne by the Customer. We pay shipping costs after repair.
During warranty period
We will repair without charge according to the regulations of warranty. Please bring or send the
product with this warranty and the proof-of-purchase, which can verify the date of purchase.
After warranty period
When the product still performs after repairing, we will repair with charge based on the needs of
customers.
Please contact the original distributor or our customer service.
If any unsure about after service
Please contact our customer service.
Battery
specification
Lithium ion rechargeable battery
Rated Input
Power(Power
Source)
DC5V 0.5A
Power
Dissipation
2.5W (Maximum)
Approximate
charging time
About 90 min. – 150 min.
Recommended charging
temperature
：
About 15
℃
~ 35
℃
Weight
About 155
ｇ
LED Output
Wavelength
470nm
～
940nm
Product
Dimension
about W90
×
H40
×
D95mm
Optimum
Temperature
Operating Temperature Range
/0
℃
～
+40
℃
Storage Temperature Range
/0
℃
～
+45
℃
* This product is a beauty device and no effects of medical equipment.
