Hasler WJ185 User Manual Download Page 139

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Trouble shooting

139

ORIG0140-139

4127718F/B

02/26/2007

TROUBLE SHOOTING

1.1

Misfeed

1.1.1 In the standard automatic feeder

- Open the feeder cover.
- Unlock the conveyor. Press back on the central blue button then

lift the conveyor.

- Remove the misfed envelopes.
- Press the conveyor to put it in place again.
- Shut the cover.

1.1.2 In the mixed-mail feeder

- Pull the handle forward in order to release the feeder cover.

- Remove the misfed envelopes.
- Shut the cover.

1.1.3 In the mailing

machine

- With your fingers, lift and pull

the handle located on the
right side of the machine, in
direction (1).

- Remove the misfed

envelopes.

- Push the handle into the

machine to close.

(

)

handle

Summary of Contents for WJ185

Page 1: ...theuserinterfaceisparticularlyclear withagraphicinterface popupmenusand10memoriestostore favoritejobs TheWJ185 220 250isadaptableandassuchcanhandlemany different types of mail The optional feeder can be used to process in a continuous cycle items of different sizes ranging frompostcards tolargeflatsinportraitformat andthickitems up to5 8inch withautomaticimprintshift Forthickermailitemsor packages...

Page 2: ...mits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequencyenergyand ifnotinstalledandusedinaccordancewiththis instruction manual may cause harmful interferences to radio com munic...

Page 3: ...2 2 Installation with the feed platform 18 1 2 3 Installation of the standard automatic feeder optional available on WJ185 only 19 1 2 4 Installation of the mixed mail feeder optional 20 1 2 5 Installation of the dynamic scale optional 23 1 2 6 Connections at the rear of the units 25 1 2 7 Ink tank and printhead 28 1 2 8 Installation of the Weighing Platform 31 1 3 Envelope feeding 36 1 3 1 With t...

Page 4: ...P standard mode 54 3 2 2 Differential Weighing Mode 56 3 2 3 WP piece counting mode 61 3 2 4 Manual weight entry mode 63 3 3 Country and insurance 65 4 ENTERING POSTAGE VALUE AND MAIL PROCESSING 68 4 1 Entering postage value 68 4 1 1 Manually 68 4 1 2 With an external scale 68 4 1 3 With a dynamic scale 68 4 2 Mail processing 72 4 2 1 Envelopes with Autofeed Sealer except batch mode 72 4 2 2 Envel...

Page 5: ...the RTD 84 10 5 Maintenance 85 SECTION B ADVANCED FUNCTIONS 89 1 FURTHER FUNCTIONS 91 1 1 Mode 91 1 1 1 Pass through seal only no postage mode 91 1 1 2 Dating mode 92 1 2 Mailing machine general configuration 92 1 3 Configuration of the main screen display 93 2 JOB MEMORY SAVING 95 2 1 Storing in user memory 0 95 2 2 Recalling memories 95 3 REPORT PRINTING 97 3 1 Operating mode 97 3 2 Batch Regist...

Page 6: ...chscreen calibration 118 4 4 7 Serial port setup 119 4 5 Display setup 119 4 6 Departments 120 4 7 Printing inker servicing 122 4 8 Reports 123 4 9 Ink information 125 4 10 Postal services 125 4 10 1 Audit 128 4 10 2 Update registers 129 4 11 Online services 129 4 12 Downloading an advertisement slogan or a mini die 129 4 13 Rate configuration 131 4 14 Dynamic scale high accuracy configuration mod...

Page 7: ...c scale 149 2 GENERAL MAINTENANCE 150 2 1 Replacement of the brush and moistening sponges150 2 2 Mixed mail feeder 151 2 3 Cleaning of the rollers 153 2 4 Cleaning the printhead 154 2 5 Replacing the envelope pressure units dynamic scale 155 2 6 Removal of the postage meter 156 2 7 Touchscreen precautions 157 SECTION D MAINTAINING YOUR TELE METER SETTING ACCOUNT 159 1 ACCOUNT NUMBER 161 2 ACCOUNT ...

Page 8: ...8 ORIG0140 8 4127718F B 02 26 2007 INTERNATIONAL LETTER POST COUNTRY CODE CHART 167 SPECIFICATIONS 169 ORDERING SUPPLIES 172 CONTACT INFORMATION 173 INDEX 174 ...

Page 9: ...machine 2 EnteryourPINnumberusingthenumerickeysandvalidateby touching OK see Specifications forinitialaccesscode 3 Enter the postage print value using the numeric keys 4 Place an envelope on the feed platform 5 Press START STOP Congratulations Youhavesucceededinmeteringanenvelope ...

Page 10: ...pecial icons Signals an essential piece of information that cannot be missed Signals an important issue Indicates an interesting idea or trick Illustration through an example According to the machine configuration the menu lists may change ...

Page 11: ...er optional 20 1 2 5 Installation of the dynamic scale optional 23 1 2 6 Connections at the rear of the units 25 1 2 7 Ink tank and printhead 28 1 2 8 Installation of the Weighing Platform 31 1 3 Envelope feeding 36 1 3 1 With the standard automatic feeder 36 1 3 2 With a mixed mail feeder 38 1 3 3 With feed platform alone 41 1 4 Label feeding 42 1 5 Filling of the removable water bottle 43 1 5 1 ...

Page 12: ...ssing 72 4 2 1 Envelopes withAutofeed Sealer except batch mode 72 4 2 2 Envelopes with dynamic scale in batch mode 72 4 2 3 With the feed platform alone 73 4 2 4 Labels 73 5 MODIFICATION OF THE IMPRINT 74 6 USING DEPARTMENTS 76 7 OPERATION WITHAN EXTERNAL PC REMOTE CONTROL 77 8 TELE METER SETTING CONNECTION 78 8 1 Adding Postage 78 8 2 Clearing a PO lockout 79 8 3 Completing an interrupted add pos...

Page 13: ...machineandoptionalstan dard automatic feeder cover pre cut label dispenser touch graphic screen keyboard ON OFF switch rear memory card reader adjustable side guide conveyor front guide cover removable rear guide accessories and documentation area feed platform autofeed sealer mailing machine table modem connector rear ...

Page 14: ...d automatic feeder postage meter ink tank blue button for conveyor release device removable water bottle A left up to 3 8 inch B right from 3 8 to 5 8 inch without the dynamic scale and from 3 8 to 1 2 inch with the dynamic scale label dispenser flap thickness adjustment 2 positions blue button printhead ...

Page 15: ...G0140 15 4127718F B 02 26 2007 1 1 3 Mixed mail feeder optional cover large envelope side guide front guide small and medium envelope side guide water bottle anti skew levers tightening knob cover release handle conveyor sensor ...

Page 16: ...XXXX BTO XXXXX TEXT LOGIN JOBS MENU INFO AD DIE MAIL D RATE NAME USER RATE WGH MAN 30 lb 0 8 oz 1 1 4 Touch screen and keyboard advertisement postage value date menu selection keys or touch keys on the screen mail class die warning message user definable parameter to select sealing dynamic scale to select RTD or precut label text ...

Page 17: ...label feed 0 to 9 numericentrykeys OK or OK validating a selection ESCAPE returntopreviousmenuwithnovalidation HOME return to main menu with no validation except timeout LOGIN access to Supervisor mode every time LOGOUT return to User mode indicatesthatthereareotherchoicessettablein the next page indicatesthatthereareotherchoicessettablein the next and previous pages indicatesthatthereareotherchoi...

Page 18: ... position connectthepower cordtotherearofthemachineandtoan110VACelectricaloutlet Insert one end the telephone cable into the modem connector at therearofthemachineandtheothertoananalogtelephonewall jack for Tele Meter Setting resettingconnection Forsecuritypurposes pleaseensurethatalltheitemsare correctly assembled prior to switch on the configuration 1 2 2 Installation with the feed platform Asse...

Page 19: ...tering pin aligned as indicated Threadthefeederscrewinthe mailingmachine Then usingthe knurled tightening knob push and screw to lock if the two devicesarenotclosingproperly slightlyrotatethegearprotruding from the feeder and repeat the operation centering pin tightening knob on the side gear Prior to moving the whole machine the mailing machine the feeder and the platform must be separated Assemb...

Page 20: ... light source Alignasmuchaspossiblethefeederwiththemailingmachine Push the feeder towards the mailing machine or the dynamic scale taking care to keep the alignment using the centering pin Insertthefeederscrewintothemailingmachine orthedynamic scale thenusingtheknob tightenwhilepressingthescrewto lockit iftheunitsarenotproperlybroughtclosetogether gently turnthegearprotrudingfromthefeederandrepeat...

Page 21: ...40 21 4127718F B 02 26 2007 When the whole assembly needs to be moved the units should be separated Separate the units Disconnect the cables at the rear Remove the feeder water bottle Move the feeder to the edge of the table Cont d ...

Page 22: ...22 ORIG0140 22 4127718F B 02 26 2007 take the pipe under the unit and remove the plug hold the pipe upwards so as not to get wet empty the water remaining the feeder pipe insert the plug and put the pipe back in its place ...

Page 23: ...aking care to keep the centering pin aligned as indicated Threadthedynamicscalescrewinthe mailingmachine Then usingtheknurledtighteningknob pushandscrewtolock ifthe two devices are not closing properly slightly rotate the gear protruding from the dynamic scale and repeat the operation centering pin tightening knob on the side gear Align the feeder with the dynamic scale Pushthefeedertowardsthedyna...

Page 24: ...ling machine the dynamic scale the feeder and the platform should be separated from one another When the machine is to be moved using any mechanical equipment please contact the customer service centering pin tightening knob on the side gear Assemble the feed platform with the feeder as indicated Whole configuration ...

Page 25: ...nator Port 4 PC RTD Roll tape dispenser Scanner Scale WeighingPlatform A connection error may generate a failure Do not apply pressure on the dynamic scale tray 1 2 6 Connections at the rear of the units Connections at the rear of the mailing machine Modem Port 2 PC RTD Scanner Scale Weighing Platform Port 1 PC PC link and or Reports to PC Scanner Scale WeighingPlatform Port 3 PC Scanner Scale Wei...

Page 26: ...feeder Thefeederwillautomaticallybeswitchedonatthesametimeas themailingmachine AC power outlet Feeder connection cable Connections with a standard automatic feeder and a dynamicscale Thefeederandthedynamicscalewillautomaticallybeswitched on at the same time as the mailing machine AC power outlet ...

Page 27: ...a mixed mail feeder Connections with a mixed mail feeder and a dynamic scale Thedynamicscalewillautomaticallybeswitchedonatthesame time as the mailing machine power outlet The mixed mail feeder remains energized when connected to the power outlet even if the mailing ma chine is turned off ...

Page 28: ...n the message ink very low is displayed it is possible to continue to print but it isstrongly recommended to replace the inktank Whenthemessage inkout appears thereisnomorepossibility toprint INK TANK REPLACEMENT WJ220 110 Open the top cover and lift up the bluelever Pressonthefrontoftheinkcartridge 1 thenontherighthandside 2 in order to remove it Removeit 2 1 ...

Page 29: ...head cover theprintheadwillmovetothe replacement position Insertthenewinkcartridge Pressonthefrontoftheinkcartridge 1 then on the left hand side 2 in order to lock it Lay down the blue lever and close the top cover PRINTHEAD REPLACEMENT WJ185 220 250 The machine must be switched on 2 1 ...

Page 30: ... 26 2007 Pressonthefrontoftheprintheadin order to remove it Removeit Insertthenewprinthead Lock it in position by pinching the rear of the printhead Close the printhead cover and top cover theprintheadisautomatically reset in the protection position ...

Page 31: ...e on Supervisor mode to allowenteringtheLicenceNumbers ThoseonesallowthesettingsofthestandardNormalmode AN1 code and or Differential weighing Mode AN2 code authorization statusandsettingsforthemaximumvaluecapacity Licence numbers will not be required if your systems is activated for Online Services Go in Supervisor Mode by touching LOGIN softkey enter the supervisor pin code to validate Select MEN...

Page 32: ...CLEAN Select the WP SETUP menu then OK to validate SERIAL NUMBER 430411003411 LICENCE NUMBER GEO CODE ROUNDING MODE CHANGE MODE CAPACITY OK REPORT 30 lbs DIFF WEIGH 30 lbs HOME SUP WP SETUP 123456789 123456789 11002 11002 POSTAL MANUAL LOGOUT EVENT RETAIL 3 4 8 9 _ NEW VALUE 0 1 5 6 7 2 ESCAPE OK OLD VALUE X LICENCE NUMBER ...

Page 33: ...ter the Licence Number for Normal Mode and or DifferentialWeighing A different licence number validates the ability and the capacity value for each mode YoucanalsosettheGEOCODEvalueandROUNDINGMODE precision for WP Washington DC s latitude is between 39 and the 40 and the altitude is under 650 ft so the code is 10528 ...

Page 34: ...Overallpresentation 34 ORIG0140 34 4127718F B 02 26 2007 Washington ...

Page 35: ...0573 10511 10528 10535 10542 10559 10566 10498 10504 10511 10528 10535 10542 10467 10474 10481 10498 10504 10511 10528 10450 10450 10467 10474 10481 10498 10504 10511 10436 10443 10450 10467 10474 10481 10498 10504 10429 10429 10436 10443 10450 10467 10474 10481 10405 10412 10429 10436 10443 10450 10467 10474 10399 10399 10405 10412 10429 10436 10443 10450 10375 10382 10399 10405 10412 10429 10436...

Page 36: ...eenvelopesonthefeedplatform withtheirupperedge resting against the back of the feed platform Ensurethattheenvelopesarestackedalongthesideandfront guides Adjustment of the rear guide 1 Adjusttherearguideaccordingtotheenvelopesize Thebottom envelope should rest in the v of the guide Adjustment of the side guide 2 Adjust the side guide by resting it against the envelopeswithout pressing 2 1 ...

Page 37: ...justmentaccordingtoletterthickness Open the top cover of the feeder Move the blue lever to the desired position Position A oftheconveyorshouldbeusedforfeedingthinand medium letters from 0 to 3 8 inch Sealing is available in this position Position B oftheconveyorisdesignedtofacilitatethefeeding ormanualinsertionofthickletters from3 8to5 8inchwithoutthe dynamic scale and from 3 8 to 1 2 inch with th...

Page 38: ... a mixed mail feeder Fan the envelopes to separate them Placetheenvelopesonthefeedplatform withtheirupperedge resting against the side guide Stack the envelopes properly along the front guide Cover the sensor Wrong the sensor is not covered Right the sensor is covered ...

Page 39: ...cessed without side guides The side guides need to be used if the stack of envelopes is not stable Pull the guide forward Turn the guide and let it drop To adjust the guide allow a small gap between the guideandtheenvelopes To set the guide in the straight position after using it lift the guide towards the right side turn it and push it ...

Page 40: ...ll the guide forward Place the stack of envelopes Toadjusttheguide allowittorestagainsttheenvelopeswithout pressing Positioning of nested envelopes nested flaps Insert the nested flaps in the slot Some envelopes should be placed with their flap open in order to allow a proper sealing 3 3 0 m m M A X ...

Page 41: ...ght of the stack 7 5 Arrange the mail according to the size the largest letters beneath see figure below The maximum amount of nested envelopes that can be processed in one stack is defined by the space for the flaps 3 8 thickness of envelope flaps 1 3 3 With feed platform alone Place an envelope on the platform with the upper edge resting againstthesideguideandpushtheenvelopetowardsthemailing mac...

Page 42: ...en the flap 1 of the label dispenser Press the blue key 2 and insert the labels by stacking them at the bottom of their recess with the peel off tab facing upwards and the side to be printed facing to the right in the dispenser Maximum capacity is 80 labels Releasethebutton 1 2 ...

Page 43: ... done In case of an intensive use of the moistener and for optimal operation of your machine use Hasler sealing solution 1 5 1 Standard automatic feeder Open the feeder cover Remove the bottle from its recess and turn it over Unscrewthecap Fill the bottle up to the limit marks Screw the cap back on again Put the bottle back in its place Liftthebottlelightlyonceortwiceinordertodriveouttheairand sta...

Page 44: ... flow 1 6 Envelope moistening 1 6 1 Standard automatic feeder Use the moistening for thin or medium letters in the A position Touch the SEAL key In the moistening mode the symbol is displayed on the screen Do not insert envelopes that are already sealed when the mail machine is in the moistening mode This might cause a stoppage For productivity purpose you can preset job memories including the SEA...

Page 45: ...this mode allows mixing together envelopes with open flaps and envelopes with closed flaps but not sealed Both types of envelopes will be closed sealedandprinted Thesymbol isdisplayedonthe screen OPEN FLAPS SEALING this mode allows mixing together envelopes with sealed flaps and envelopes with open flaps nested envelopes with open flaps nested Envelopes with open flaps will be closed and sealed Th...

Page 46: ...esymbol OFF is displayed on the screen POSTAGE CARDS ONLY Select the desired mode using keys and and press OK to confirm Some types of envelopes with square flaps might be incorrectly sealed or damaged in the OPEN CLOSED FLAPS SEALING mode To avoid this it is recommended to use the OPEN FLAPS SEALING mode or the SEALING OFF mode for such envelopes The default mode selected in the supervisor mode i...

Page 47: ...G 3 SEAL ONLY NO POSTAGE 4 SEALING OFF 5 POST CARDS ONLY 1 OPEN CLOSED FLAPS SEALING SEALER MODE HOME LOGIN SETUP OK Touch SETUP the below menu is displayed MOISTENING LEVEL SEALER SETUP ESCAPE OK SPEED REDUCED USUAL 4 5 1 2 3 LOGIN Enterthenewmoisteningvaluebypressingonthenumber this valueshouldrangefrom1 minimumwaterlevel to5 maximum waterlevel Enter the speed Touch OK to confirm ...

Page 48: ...ISPLAY SET UP 2 POSTAL SERVICES 3 RATE 4 PRINTING INKER SERVICING 5 REPORTS 6 INKS INFORMATION SelecttheUSERSETUPmenu andtouch OK toconfirm the following screen will appear LANGUAGE BUZZER CONTRAST INSERTER HOME HOME OK USER SETUP DISPL POSTAL LOGIN OFF ON AMERICAN ENGLISH OFF ON ERR ON KEY 16 16 Select ON intheINSERTERmodeifthemailingmachineis behindaninserter ...

Page 49: ...econtinuouslywhenkey START STOP ispressed once and until START STOP is pressed again In order to use the mailing machine alone it is necessary to select OFF If there are double envelopes or bad roll starts make sure that ON has not been selected The timeouts are maintained see Supervisor Mode in section B but are not taken into account in inserter mode ON ...

Page 50: ...supervisor From the main screen touch LOGIN PIN NUMBER OK ESCAPE If the DEPARTMENT mode option is activated the list of the departments available is displayed as follows 1 NAME12CHARA 2 DIRECTION 3 DESIGN 4 RESEARCH 5 CE 6 FACTORY 3 DESIGN LOGIN OK DEPARTMENTS Select the desired department using and keys Validate the selection by touching OK If the department is protected by a code enter the code ...

Page 51: ...herebothareconnected by touching SCALE to access on WP tab 1 DISABLE 2 NORMAL MODE 3 DIFFERENTIAL WEIGHING 4 PIECE COUNTING 2 NORMAL WP DYN SCALE LOGOUT HOME OK DEFLT SUP DEFAUL On SCALE SETUP select the DEFAULT SCALE tab 3 DYNAMIC SCALE 5 WP SCALE 8 MANUAL WEIGHT ENTRY 5 WP SCALE DEFAULT SCALE DYN SCALE LOGOUT HOME OK DEFLT SUP WP Select the default scale by touching DEFLT ...

Page 52: ...SCALE OFF 2 DYNAMIC WEIGHTING ON 3 DYNAMIC SCALE BATCH 2 DYNAMIC WEIGHTING ON DYNAMIC SCALE WP LOGOUT HOME OK DEFLT SUP DEFAUL HI ACC Select the scale WP or Dynamic Scale SCALE ICONS Dynamic Scale Off mode Dynamic Scale On mode Dynamic Scale Batch mode WP Standard mode WP Differential Weighing mode WP Piece Counting mode ManualWeightEntrymode ...

Page 53: ...RENTIAL WEIGHTING 6 WP PIECE COUNTING 8 MANUAL WEIGHT ENTRY WEIGHTING MODE HOME LOGIN OK Select one of the 3 dynamic scale menus using and keys and validate by touching OK 3 1 1 Dynamic scale OFF mode The displayed icon is Inthismode theenvelopesareonlytransportedbythedynamic scale they are not weighed 3 1 2 Dynamic scale ON mode The displayed icon is In this mode each envelope is weighed on the d...

Page 54: ...ulatedbytheratecalculator 3 1 3 Dynamic scale batch mode The displayed icon is This mode allows to print a whole envelope series at the same value weighingonlythefirstone After validation the whole envelope series is printed at the defined value at highest speed Anewenvelopeisweighedeachtimethemotorhasstoppedand the key START STOP is touched 3 2 Operation with an external weighing platform 3 2 1 W...

Page 55: ...FO WEIGHT AD DIE MAIL D RATE NAME USER RATE WGH MAN 30 lb 0 8 oz WhenyouputanewweightontheWPplatform theweightvalue and the amount are recalculated with the current Rate and are displayed on the screen The WP ZERO button resets the weighing platform to zero the weight Thisoperationshouldbeprocessedwithnoweightonthe WPplatform 00 000 LOW CREDIT XX XX XXXX LABEL SCAL E SEALER RATE NAME RATE 1 WGH 00...

Page 56: ...ivate the differential Weighing normaltape automatic tape normalRTD automaticRTD automaticmeter Push the touch area to change mode Select the target Tape Mode for the printing process Select the rate before starting the Differential Weighing process 00 000 LOW CREDIT XX XX XX LABEL SCALE SEALER RATE DEPT MARKETING TOI XXXXXX BTO XXXXX TEXT LOGIN JOBS MENU INFO DIFF AD DIE MAIL D RATE NAME USER RAT...

Page 57: ...SER RATE WGH MAN 30 lb 0 8 oz Remove all items on WP and touch OK 00 000 LOW CREDIT XX XX XX RATE DEPT MARKETING TOI XXXXXX BTO XXXXX ZEROING IN PROGRESS PLEASE WAIT INFO RATE NAME USER RATE WGH MAN 30 lb 0 8 oz OK Wait zeroing to end and beep tone from the device 00 000 LOW CREDIT XX XX XX RATE DEPT MARKETING TOI XXXXXX BTO XXXXX PLACE ITEMS ON WP AND PRESS OK ESCAPE INFO RATE NAME USER RATE WGH ...

Page 58: ...XXX BTO XXXXX PLEASE WAIT ESCAPE INFO RATE NAME USER RATE WGH MAN 30 lb 0 8 oz OK Wait end zeroing for remove items 00 000 LOW CREDIT XX XX XXXX SEALER RATE NAME RATE 1 WGH 00 LB 20 OZ REG FUND DEPT 0 TOI XXXXXX BTO XXXXX REMOVE ONE ITEM FROM WP OR ADD ITEMS WEIGHING PLATFORM Refresh weight value NO WEIGHT ON WP RATE OK Launchprintcyclebypressingthegreen START STOP keyor ESCAPE tocancel ...

Page 59: ...AL E SEALER RATE NAME RATE 1 WGH 00 LB 20 OZ REG FUND DEPT 0 TOI XXXXXX BTO XXXXX OK AD DIE MAIL D TEXT RATE ZEROING IN PROGRESS PLEASE WAIT WEIGHING PLATFORM After printing a zeroing process is proceed Repeat from the remove item operation until there is no weight ontheweighingplatform ...

Page 60: ...ue OK AD DIE MAIL D TEXT RATE REMOVE ONE ITEM ON WP PRESS ESCAPE TO EXIT WEIGHING PLATFORM Repeat this operation until there is no weight on WP pan 00 000 LOW CREDIT XX XX XXXX RTD SCAL E SEALER RATE NAME RATE 1 WGH 00 LB 20 OZ REG FUND DEPT 0 TOI XXXXXX BTO XXXXX OK AD DIE MAIL D TEXT RATE LAST ITEM DO YOU WANT TO PRINT PRESS OK WEIGHING PLATFORM Check if it is the last item to print ...

Page 61: ...CALE ON 3 DYNAMIC SCALE BATCH 4 WP STANDARD 5 WP DIFFERENTIAL WEIGHTING 8 MANUAL WEIGHT ENTRY LOGIN 6 WP PIECE COUNTING Bytouching SCALE thenselecting theWPPIECECOUNTING menu to start the piece counting process Touch PIECE 00 000 LOW CREDIT XX XX XX LABEL SCALE SEALER RATE DEPT MARKETING TOI XXXXXX BTO XXXXX TEXT INFO OK AD DIE MAIL D Touch OK and wait for the next touch keyboard screen ...

Page 62: ...respondingtothebatchofidenticalmail and touch OK Wait until the next screen appears 00 000 LOW CREDIT XX XX XX RATE DEPT MARKETING TOI XXXXXX BTO XXXXX ADD OR REMOVE ITEM NUMBER OF ITEMS 10 INFO RATE NAME USER RATE WGH MAN 30 lb 0 8 oz As items are added to or removed from the scale the display reflectsthenewcount Touch ESCAPE PIECE then OK tostartanewpiece count ...

Page 63: ...C SCALE ON 3 DYNAMIC SCALE BATCH 4 WP STANDARD 5 WP DIFFERENTIAL WEIGHTING LOGIN 6 WP PIECE COUNTING 8 MANUAL WEIGHT ENTRY Bytouching SCALE thenselect theMANUALWEIGHTENTRY menutostart theprocessofdeterminingtherate theweightand rate must be known by the operator 00 000 LOW CREDIT XX XX XX LABEL SCALE SEALER RATE DEPT MARKETING TOI XXXXXX BTO XXXXX TEXT LOGIN JOBS MENU INFO WEIGHT AD DIE MAIL D RAT...

Page 64: ... until the next screen appears 00 000 LOW CREDIT XX XX XX LABEL SCALE SEALER RATE DEPT MARKETING TOI XXXXXX BTO XXXXX TEXT LOGIN JOBS MENU INFO WEIGHT AD DIE MAIL D RATE NAME USER RATE WGH MAN 30 lb 0 8 oz Touch WEIGHT again to manually calculate another weight or press SCALE to change scale modes An error message appears if a weight that is invalid has been enteredfortheclassselected Theweightent...

Page 65: ...r domestic mail services Fromthemainscreentouch SCALE thenthe DYNAMICSCALE ONmenu HOME LOGIN CLEAN OK MENU 0 USER SET UP 1 DISPLAY SET UP 2 POSTAL SERVICES 3 RATE 4 PRINTING INKER SERVICING 5 REPORTS 6 INKS INFORMATION Select the RATE menu 0 USER RATE 1 IST PRIORITY 2 PRIORITY 3 EXPRESS 4 1ST POSTCARD 5 1ST PRE CARD 6 PRESORT FIRST 1 IST PRIORITY HOME LOGOUT MORE OK REPORT PRINT RATE DEFLT Select ...

Page 66: ...Lb 0 8 Oz AMT 01 370 Angolla 5 Zone 2 TheDESTINATIONmodeallowsthemodificationsofthecountry nameorzonenumber COUNTRY NAME ENTRY The MAIL CLASS has to be an international rate before you can changetheDESTINATION Touch the DESTINATION mode to select Zone Text or Country Name 1 ZONE 1 2 ZONE 2 3 ZONE 3 4 ZONE 4 5 ZONE 5 6 ZONE 6 1 ZONE 1 ESCAPE OK SUP DESTINATIONS ...

Page 67: ...c panel allows a direct selection of the country see annexe Country to rate group reference table ADDITION OF THE INSURANCE VALUE INTO THE RATE AND JOB Touch the SERVICES mode then INSUR to get access to the valueKeyboard 3 4 8 9 _ NEW VALUE 0 1 5 6 7 2 ESCAPE OK OLD VALUE X ENTER VALUE Enter the new value to modify the INSURANCE mode The new value is calc ulated in whole dollars ...

Page 68: ...dicatesthattheexternalscalefunctionisON Place a mail item on the external scale and press Set Meter or PrintTape totransmitthecalculatedvaluetothemailingmachine Whenadynamicscaleispresent themodeoftransportshouldbe selected to print on envelope 4 1 3 With a dynamic scale Do not lean on or disturb the system while it is processing in the dynamic weighing mode it will affect the amount of postage ap...

Page 69: ...appears 0 USER RATE 1 IST PRIORITY 2 PRIORITY 3 EXPRESS 4 1ST POSTCARD 5 1ST PRE CARD 6 PRESORT FIRST 0 USER RATE HOME LOGIN MORE OK REPORT PRINT RATE Scroll up or down to select a specific name Select a rate configuration from both the user s configuration and the configurations predefined by the supervisor using arrows and The user can get more details about this rate by touching MORE Indeed tha...

Page 70: ...er Other configurations should be modified by the supervisor Selectapredefinedrateconfiguration closetothatdesired Once it is modified this configuration becomes the USER RATE thepredefinedconfigurationselectedfirstremains unchanged Follow the order MAIL CLASS DESTINATION and SER VICES Inordertomodifyaconfiguration touch MORE fromtheprevious RATE tab the following screen appears ...

Page 71: ...ng OK If DESTINATION mode is selected the list of available destinationsappears Selectthedesireddestinationandconfirm bytouching OK If SERVICES mode is selected the list of mnemonics of the associated services appears touch ADD in order to display the list of proposed servicesforthemailtypeanddestinationalreadyselected Youmayaddoneserviceatatime Selectaserviceusing keys and andtouch OK to confirm ...

Page 72: ...selected Mail Class has a ZIP code dependant destination perform the following steps Select ZIP as the destination in the rate selection screen Put on the feeder a stack of envelopes with same desti nation ZIP When START STOP is pressed the mailing machine will ask for input of the destination ZIP code used for the whole batch of envelopes 4 2 2 Envelopes with dynamic scale in batch mode Placeanen...

Page 73: ...t a time on the platform with its upper edge resting againstthesideguideandpushtheenvelopetowardsthemailing machine until it is fed into the machine To stop the envelope feeding press key START STOP again 4 2 4 Labels Press key If required enter the number of labels to be processed from 1 to 999 at the same value default value is 1 Pressonkey START STOP Themachinewillautomaticallyprovidethe requir...

Page 74: ...mories M1 to M9 see section B paragraph Programming memories 1 to 9 Inthemainscreen selecttheareatobemodifiedbytouchingit the available options are displayed Selectanoptionusingkeys and orbypressing directly the numeric key corresponding to the selection To confirm and return to the previous screen touch OK To select the print offset menu touch the postage value area and touch advertisement slogan...

Page 75: ...hine restores the default values defined by the supervisor advertisement text etc Scales and Mail class dies The mail class dies and standard scales are already loaded in the machine the supervisor may set a scale or mail class die active to add it to the list available for use see example in Section B 4 1 The procedure is the same for scales and mail class dies ...

Page 76: ...nscreentouchonthetouchareaundertheDEPTtab to display DEPARTMENTS Menu 1 MARKETING CLOSED 2 DIRECTION OPEN 3 DESIGN CLOSED 4 RESEARCH OPEN 5 D005 OPEN 6 D12 CLOSED 7 D07 LOCKED 3 RESEARCH OPEN SUP LOGIN PREV DEPARTMENTS NEXT OK Selectadepartment usingthearrowsorbykeyingindirectlythe department number via the numeric pad Touch PREV displays the previous department list and NEXT displaysthenextdepart...

Page 77: ... B 02 26 2007 The last department selected will be proposed by default when operation is resumed after a standby period or after the machine power up 7 OPERATION WITH AN EXTERNAL PC REMOTE CONTROL Refer to your PC remote control user s guide ...

Page 78: ...maybepurchasedfromthe Post Office using the Hasler Tele Meter Setting TMS system The meter only requires connection to the telephone line outlet during the Add Postage or Clear Lockout transaction Ifaccesstoaddingpostage crediting hasbeenprotectedbythe supervisor the screen prompts up to enter a 4 digit TMS code In the main screen touch MENU and select the POSTAL SERVICESmenu thentheCREDITmenu and...

Page 79: ...FUL CURRENT CREDIT 1000 OK INFO 8 2 Clearing a PO lockout USPS regulations require that your meter must be set at least once every three months The WJ185 220 250 meter has an internal timer that tracks your reset activity After three months without adding postage a PO LOCKOUT message is displayed and postage printing is disabled To clear the lockout SelectthePOSTALSERVICESmenu thenselecttheCREDIT ...

Page 80: ...transaction IfanAddPostagetransactionisaccidentallyinterruptedbeforethe transfer has been completed an error message is displayed SelectthePOSTALSERVICESmenu thenselecttheCREDIT menu Confirm with OK to automatically finish the incomplete transaction 9 ONLINE SERVICES Refer to your online services user s guide ...

Page 81: ...APE DISPENSER RTD 10 1 Overview cover release power switch label button multi label mode only indicator light printhead end of roll no paper sensor tear bar label roll holders Do not put your fingers on the printhead open cover sensor holders adjustment knob it must be always in high position right wrong ...

Page 82: ...beforeattachingthepowermoduleorinterface cable Plug in power module Plug in interface cable to the top connection port secure by screwing Power ON the base then the RTD 10 3 Loading label roll OpenRTDcover Check the two green halves of thelabelrollcoreholders are set downward holdersadjustmentknob is in high position Insertlabelroll ...

Page 83: ...i e every new box DO NOT CLEAN THE BLACK PRINT ROLLER RTD Installation Recommendation ToensurethattheRTDisn tmisplaced itisrecommendedthat it be fastened with the enclosed velcro to the table attach the mating strips of velcro to the velcro strips under the RTD Removethepaperbackingfromthestrips PositiontheRTDon the table and apply pressure to fasten it Usagerecommendation Before printing a label ...

Page 84: ...ine Printing a label Set the value or use a scale To print the label press and press START STOP LABELS TO PROCESS 1 Removethelabelbypullingupwards Printing multi labels SetthevalueorusetheSET METERmodeonthescale Press Enterthedesirednumberoflabels upto99 thenpress START STOP YOUR RTD IS READY TO USE SwitchingontheRTD theconnectionmaytakeanaverage3min for the first connection to a new postage meter...

Page 85: ...ization thedisplay is amberwhendownloadinginfor mation from the base 2 When ready the RTD displays a plain green light Whenprinting thelightturnsamber The green is blinking if multilabelling 3 The indicator light turns to red when You have reach the end of roll The cover is open There is no paper RTDnonoperational 10 5 Maintenance Periodiccleaning Switch off the RTD Cleantheprintheadwiththecleanin...

Page 86: ...aper or blow out dustifany Switch on again Jamclearing Removethelabel pullmedia closethecover andcutexcessof paper Stand alone test Switch off the RTD Disconnect the RTD from the base or switch the base off Switch on the RTD NEVER CLEAN THE BLACK PRINT ROLLER Wait 10 seconds Press the feed button until the test label output Cut the test label by pulling upwards ...

Page 87: ...ase of paper type change ONLY it is possible to adjust the printdensity Inthemainscreentouch MENU andselecttheSUPERVISOR SETUP menu or using and key directly the numeric key corresponding to the selection To confirm touch OK the following menu is displayed 1 SECURITY 2 TIME 3 TIMEOUT 5 LOAD RATE 6 DYNAMIC SCALE TESTS 7 TOUCHSCREEN CALIBR 8 SERIAL PORT SETUP 3 TIMEOUT SUP DISPL USER SUP SETUP HOME ...

Page 88: ...88 ORIG0140 88 4127718F B 02 26 2007 ...

Page 89: ... List 101 3 4 Active Feature List 102 3 5 Modules Details 102 3 6 Activity Error List 103 3 7 Activity History Report 105 4 SUPERVISOR MODE 106 4 1 Enabling the supervisor mode 106 4 2 Automatic date advance 110 4 3 User setup in supervisor mode 113 4 4 Supervisor setup 113 4 4 1 Security 114 4 4 2 Time 115 4 4 3 Timeout 116 4 4 4 Load rate table 117 4 4 5 Dynamic Scale Tests 117 4 4 6 Touchscreen...

Page 90: ...vices 129 4 12 Downloading an advertisement slogan or a mini die 129 4 13 Rate configuration 131 4 14 Dynamic scale high accuracy configuration mode 131 4 15 Programming memories 1 to 9 133 4 16 Text modification 135 4 17 Exiting the supervisor mode 136 ...

Page 91: ...C MODE LOGIN Select an option using and keys or by pressingdirectlythenumerickeycorrespondingtotheselection Toconfirm touch OK 1 1 1 Pass through seal only no postage mode This function is designed for the machine to function only as a conveyor itiscommonlyusedtosealenvelopeswithoutprinting postage on them PASS THROUGH is displayed on the screen This mode is compatible with the sealer mode to seal...

Page 92: ...gisters 1 2 Mailing machine general configuration The following parameters may be set up thelanguage thebuzzer activatedincaseoferrorand orwhenpressing a key thedisplayscreencontrast the inserter mode Inthemainscreentouch MENU andselecttheUSERSETUP menu using and keys or by pressing directly the numeric key corresponding to the selection Toconfirm touch OK LANGUAGE BUZZER CONTRAST INSERTER HOME HO...

Page 93: ...T ASCENDING 6 DEPT ITEMS 7 BATCH ASCENDING 4 DEPT DEPT NAME LINE1 DPT LINE2 BTO LINE3 TOI SUP SUPER DISPLAY SETUP USER HOME LOGIN OK NEXT Select the register using and keys or by touchingdirectlythenumerickeycorrespondingtotheselection Select the line simply by touching it for example to select the line 2 touch LINE2 BTO Thentouch If necessary touch NEXT to go to the next lines 4 and 5 Tosuppressa...

Page 94: ...26 2007 Abbreviations table ASCENDING TOT TOTALITEMS TOI POSTALITEMS POI DEPT NAME DEPT DEPT TOTE DTO DEPT ITEMS DIT JOBMEMORYNAME JOB BATCHTOTE BTO BATCHITEMS BIT PASS THRU ITEMS PTH MESSAGE ITEMS MES DATERITEMS DAT DESCENDING DES CONTROLTOTAL CTL ...

Page 95: ...ouch OK the whole configurationisautomaticallystoredintomemory 0 thisoperation overwritesthepreviouscontentinmemory0 This operation may be very useful when a job in progress has to be interrupted e g a few items of another type need to be processed as a priority a phone call etc You are certain to restore the machine to the previous status by recalling memory 0 2 2 Recalling memories From the main...

Page 96: ...Select a job using and keys or by touching directly the numeric key from 0 to 9 corresponding to the selection Toconfirm touch OK Memories 1 to 9 are preprogrammed by the supervisor see paragraph Programming memories 1 to 9 in the supervisor mode section ...

Page 97: ...U andselect theREPORTS menu using and keys or by touching directly the numeric key corresponding to the selection LOGIN HOME OK MENUS 0 USER SETUP 1 SUPERVISOR SETUP 2 DISPLAY SETUP 3 POSTAL SERVICES 4 DEPARTMENTS 5 PRINTER INKER SERVICING 6 REPORTS 0 USER SETUP SUP CLEAN LOGIN HOME OK MENUS 7 USER SETUP 8 INK INFORMATION 7 WP SETUP SUP CLEAN 6 REPORTS To confirm touch OK the below menu is display...

Page 98: ...E HISTORY 5 POSTAGE SET HISTORY 6 GENERAL REGISTERS 7 BATCH REGISTERS 3 DEPT SETUP REPORT SUP WP SE REPORTS HOME LOGOUT OK 8 THIS MONTH REPORT 9 PREV MONTH REPORT 10 ANNUAL REPORT 11 POSTAGE SET REPORT 12 DEPARTMENT REPORT 13 ACTIVITY ERROR LIST 14 ACTIVITY HISTORY SUP WP SE REPORTS HOME LOGOUT OK 15 AUTOMATIC CALL LIST 16 ACTIVE FEATURE LIST SUP ...

Page 99: ...XXXX ZERO ITEMS XXXXXX TOTAL ITEMS XXXXXX PRINTED ON ESCAPE PRINT GENERAL REGISTERS LABEL Touch LABEL to select the label roll tape or printer if a printer is connected to the machine PRINTER LABELS RTD PRINTER is displayed Then simply select PRINTER Touch PRINT the report will be automatically printed out touch NEXT if there is more than one page In the label mode make sure that there are labels ...

Page 100: ...number of itemsandtotalpostage Theotherregisterindicatesthenumber ofitemsprocessedinthepassthrough message ordatermode The batch register is referred to in the Registers report subtotal and subtotal of items The batch register is useful for counting the total number of pieces and postage printed when doing presort mail Each of these registers may be reset zeroed separately by touching RESET the sc...

Page 101: ...List Select the AUTOMATIC CALL LIST tab to view report data REASON CALL CALL DATE AND TIME STATIC UPLOAD MM DD YYYY HH MM E CONFIRMATION MM DD YYYY HH MM FILE DOWNLOAD MM DD YYYY HH MM ESCAPE AUTOMATIC CALL LIST SUP REASON CALL CALL DATE AND TIME The report includes all scheduled automatic call The automatic callnotscheduledwillnotbedisplayedonthislist Itincludesthe call planned for OLS server and...

Page 102: ...the system and the amount of time these features are valid Only activefeaturesaredisplayed Extendedparametersofthefeature such as the serial number for the WP can not be displayed on screen 3 5 Modules Details Select the MODULES DETAILS tab to view information and counters for installed system devices METER 30 11 123456789012 BASE 1 00 f 123456789012 12346 ALD 12347 RATE 04 07B ESCAPE MODULES DETA...

Page 103: ... 05 XX 002 MM DD YYYY HH MM SS 06 P12 006 MM DD YYYY HH MM SS 07 U30 025 MM DD YYYY HH MM SS ESCAPE ACTIVITY ERROR LIST SUP ERROR OCCURRENCE LAST OCC DATE PREV NEXT RESET Last reset date 12 01 1990 00 00 Theimprovederrorcodemanagementisdoneonthebaseboard which includes the error code the number of occurrences of the error and the time and date of the last occurrence The error that had never occurr...

Page 104: ...econfirmation CONNECTION TO SERVER IS REQUIRED PRIOR TO ACTIVITY REPORT RESET TO AVOID INCOHERENCE DO YOU WANT TO CONNECT NOW ESCAPE OK CONFIRMATION When a user requests to reset the activity report a confirmation messageisdisplayedtobesuretheuserwantstoresetreport If a user validates this message and if the OLS server is declared on the device a second message is displayed to request to send the ...

Page 105: ...llsmadetothepostalorOnline Servicesserver Itinformstheuserwiththecalltype automaticor manual and with the communication status connection error communication error protocol error or session OK This table can be uploaded to OLS server The following stus can be display OK Thesessioncompletessuccesfully CX The connection cannot be established with the server CM Atimeoutoccurrenceduringtheconnectionor...

Page 106: ...esanumberofextraconfigurationfunction keys By definition the supervisor has free access to all the departments and as such he is not prompted by the machine to enter any code after the Supervisor PIN has been entered Mail processing cannot be done in supervisor mode 4 1 Enabling the supervisor mode The supervisor mode may be activated by touching LOGIN The screen below will appear PIN NUMBER OK ES...

Page 107: ... 0 USER SETUP 1 SUPERVISOR SETUP 2 DISPLAY SETUP 3 POSTAL SERVICES 4 DEPARTMENTS 5 PRINTER INKER SERVICING 6 REPORTS 0 USER SETUP SUP CLEAN then bytouching LOGIN HOME OK MENUS 7 USER SETUP 8 INK INFORMATION 7 WP SETUP SUP CLEAN 8 INK INFORMATION Themini message SUP indicationorthemenuheadingsatthe top ontheright indicatesthattheuserisinthesupervisormode ...

Page 108: ...esigned to do a backspace in the alphanumeric entryscreen In the supervisor mode the complete lists are displayed on the screen and not only the opened elements in a list On the screens the default values are signalled by a tick To changeadefaultvalue selectanewvalueandtouch DEFLT key The tick moves to indicate the new selection Selectingavalueasa DEFLT meansthatitwillbeactive when the mail machin...

Page 109: ...DEFLT OK TEXT DATE ADVERT DIE 3 FIRST CLASS When touching DEFLT the following screen is displayed 0 NO AD DIE 1 FLAG 2 RECYCLE 3 FIRST CLASS 4 AIR MAIL 5 SEASONS GREETINGS 6 EMPTY SUP HOME LOGOUT MODIFY DEFLT OK TEXT DATE ADVERT DIE 3 FIRST CLASS To set an advertisement menu ACTIVE select it in the previousscreenandtouch MODIFY Thefollowingscreen is displayed ...

Page 110: ...nted date automaticallyadvancesfromthecurrentdatetothenext Ifthemail is picked up at 16 30 operator can enable the WJ185 220 250 to start printing tomorrow s date at 16 30 By doing so the operator does not have to manually advance the date A specific menu s accessible in the supervisor mode to allow a time settings and an enabled disabled behaviour Whenthetimeisreachedandtheuserstartmanuallyaprint...

Page 111: ...ode Touch the date on the main screen 200 DATE OFF 100 DAY OFF 0 NO DATE ADVANCE 1 TODAY 1 2 TODAY 2 3 TODAY 3 4 TODAY 4 LOGOUT HOME OK AUTO SUP DATE ADVER TEXT Touch AUTO togetaccesstotheAUTOMATICADVANCE SETUP tab AUTO DATE ADVANCE MODE ACTIVATION TIME SUP AUTOMATIC DATE ADVANCE SETUP ESCAPE OK 1100 1100 OFF ON ...

Page 112: ...Ptabisdisabledifautodate advanced mode is disabled Touch the ACTIVATION TIME mode to get access to the TIME SETUP tab AUTO DATE ADVANCE MODE ACTIVATION TIME 3 4 8 9 _ NEW VALUE 0 1 5 6 7 2 ESCAPE OK OLD VALUE X AUTO ADVANCE ACTIVATION TIME Enter the time and touch OK to validate ...

Page 113: ...ICAN ENGLISH OFF ON ERR ON KEY 16 16 Selectthelanguage thebuzzerfunctionandthecontrastsimply bytouchingkeysandtouch OK tovalidatealltheselections 4 4 Supervisor setup Whentouching MENU thentheSUPERVISORSETUPmenu after entering in supervisor mode the screen below appears 1 SECURITY 2 TIME 3 TIMEOUT 5 LOAD RATE 6 DYNAMIC SCALE TESTS 7 TOUCHSCREEN CALIBR 8 SERIAL PORT SETUP 3 TIMEOUT SUP DISPL USER S...

Page 114: ...K ACTIVE LOCKED 12345 12345 NORMAL LOCKED 1234 12345 where USER PIN NO is used to define the user access code 4 digits Note 0000 free access MACHINESTATUS becomes LOCKED when the maximum number of pin code attempts is reached PC ABSENT MODE when active it will allow the machine toprocessmailingconnectedtoaPC managingmailingaccounts evenifa connection problem happens between the machine and the PC ...

Page 115: ...VALUE 0 1 5 6 7 2 ESCAPE OK HIGH VALUE ALERT Simply enter the new value using the numeric keypad with no point or comma e g 99000 corresponds to 99 000 4 4 2 Time AfterselectingtheTIMEmenu inthemainsupervisormenu the screen below will be displayed 1455 SUP 3 4 8 9 OLD VALUE _ NEW VALUE 0 1 5 6 7 2 TIME SETUP HHMM 0000 to 2400 ESCAPE OK Tosetthetime simplyenterthenewvalue usingthenumerickeys max 3h...

Page 116: ...ment with the transport motorinoperation thisisnotsettablewithanautofeedattached STOP time outbeforethemachinestopsafterthelastdocument processing STANDBY time outbeforetheprintheadreturnstotheprotection position after the motor stops advised value 150s SLEEP time out before the machine goes into sleep mode after the printhead returns to the protection position advised value 120s To modify the SLE...

Page 117: ...enu in the main supervisor menu Insert the memory card into the reader on the right side of the machine Touch OK to initiate the downloading operation LOADING IN PROGRESS INFO then LOADING SUCCESSFUL OK INFO 4 4 5 Dynamic Scale Tests This function should only be used at the technical department s request ...

Page 118: ...on input box is displayed Touchscreen Calibration Aim the targets with a fine pen Touch the screen to begin INFO Touch the screen then four crosses will be displayed one by one like this Touch the crosses then the following is displayed if not try again Calibration was Successful Touch the screen to continue INFO Touch the screen to come back to the main supervisor menu ...

Page 119: ...epartments request PORT1 PORT2 ESCAPE OK SERIAL PORT SETUP PORT3 PORT4 SUP SCANNER ROLL SCALE PC ROLL SCANNER SCALE PC Whentouchingaselection SCANNERFOREXAMPLE alist of the possible peripherals is displayed Selectaperipheralusing and keys ornumeric key Confirm with OK Repeat the operations with another port s Touch OK 4 5 Display setup This mode is also accessible in User and Supervisor mode See t...

Page 120: ...GOUT MODIFY DEPARTMENTS REPOR POSTA SETUP OK DEPT MODE ON Afterselectingadepartmentusing and keys or by touching directly the numeric key corresponding to the selection when touching MODIFY from the above screen the following menu is displayed STATUS DEPT DEPT NAME MARKETING9012 DEPT NUMBER 12345678 DEPT PIN 1234 SUP DEPARTMENT MODIF ESCAPE RESET OK OPEN CLOSED LOCKED MARKETING901 123 1234 MARKETI...

Page 121: ... choose a name 12 characters choose a department number 8 digits only when a scale is not interfaced 4 digits with a scale choose an access pin code code 0000 free access reset the current department register key RESET To clear all the registers select SETUP in the main DEPARTMENT menu SUP DEPARTMENT DEPARTMENT SETUP ESCAPE RESET OK ON OFF Then touch RESET and touch OK to confirm DEPARTMENT isused...

Page 122: ...49correspondington 1to49forWJ185 and fromD1toD199correspondington 1to199forWJ220andWJ250 IntheNODEPARTMENTmode allthevaluesareassignedtoa dummy department D0 MISCELLANEOUS which cannot be accessedbytheuser Thisdepartmentwillberesetwiththeother ones when the registers are cleared This department appears on the printed reports 4 7 Printing inker servicing From MENU selectthePRINTINGINKERmenu thescre...

Page 123: ...ouch OK to confirm Printing inking servicing is required every time a new printhead is installed 4 8 Reports AfterselectingtheREPORTSmenuinthemainsupervisormenu the following menu is displayed WP SE REPORTS HOME LOGOUT OK 1 MODULES DETAILS 2 SETUP REPORT 3 DEPT SETUP REPORT 4 PRINT VALUE HISTORY 5 POSTAGE SET HISTORY 6 GENERAL REGISTERS 7 BATCH REGISTERS 3 DEPT SETUP REPORT SUP ...

Page 124: ...EPORT 12 DEPARTMENT REPORT 13 ACTIVITY ERROR LIST 14 ACTIVITY HISTORY SUP WP SE REPORTS HOME LOGOUT OK 15 AUTOMATIC CALL LIST 16 ACTIVE FEATURE LIST SUP Like in user mode it is possible to select the label roll tape or printer a printer using the optional I O board is connected to the machine see this chapter Select the DEPT SETUP REPORT menu and touch OK ...

Page 125: ...E PRINT NEXT DEPT SETUP PRINTED ON LABEL 1 3 REPORT PREV 4 9 Ink information SelecttheINKINFORMATIONmenufrom MENU CONSUMED 0 COLOR FLUO RED STATUS READY INSTALLATION DATE 01 01 2003 HEADSET MENU SUP 100 4 10 Postal services The telephone number for the modem connection to the Tele Meter Setting TMS credit re setting center is stored in the mailing machine This is used when you want to purchase pos...

Page 126: ...ect SETUP Suchasettingmaybenecessaryincaseof modificationofyourtelephonenetwork forexampleanewprefix for an external line or if you are advised that this number has changed it must be entered as detailed below PREFIX 33 TELEPHONE LOW FUNDS THRESLD POC PIN 3321 DIALTONE ON OFF SUP POSTAL CONNECTION SETUP ESCAPE OK 3354 123 123456 33 33 123456 123 3354 OFF ON To add or to modify a number touch the c...

Page 127: ...ccess 4 digits 0000 free access LOW FUNDS THRESHOLD AfterselectingtheLOWFUNDSTHRESHOLDmode thebelow screen will be displayed 1245 SUP 3 4 8 9 OLD VALUE _ NEW VALUE 0 1 5 6 7 2 ESCAPE OK 8 DIGITS MAX LOW FUNDS TRHESHOLD Simply enter the new value using the numeric keypad with no point or comma e g 99000 corresponds to 99 000 When the postage is below the low postage threshold value a message will b...

Page 128: ...henthetelephonenumberisbelow amessagewillbeprompted in the main menu 4 10 1 Audit USPS regulations require that your meter must be set at least once every three months The WJ185 220 250 meter has an internal timer that tracks your reset activity After three months without adding postage a PO LOCKOUT message is displayed and can be cleared by performing a Clear Lockout transaction Ifyouwishtoavoida...

Page 129: ...ervices See the Online services guide 4 12 Downloading an advertisement slogan or a mini die Principle for downloading an advertisement slogan or a mini die is the same From the main menu select the AD DIE area the following is displayed 0 NO AD DIE 1 FLAG 2 RECYCLE 3 FIRST CLASS 4 AIR MAIL 5 SEASONS GREETINGS 6 EMPTY SUP HOME LOGOUT MODIFY DEFLT OK TEXT DATE ADVERT DIE 3 FIRST CLASS Selectaslogan...

Page 130: ...XIT YES ADVERT DIE MODIF SUP ESCAPE OK LOAD MARKETING MARKETING NOT ACTIVE ACTIVE Modify the NAME mode or insert the memory card into the reader on the right side of the machine and touch LOAD to initiate the downloading operation LOADING IN PROGRESS INFO then LOADING SUCCESSFUL OK INFO ...

Page 131: ... or the characteristics of a predefined rate configuration the procedure is the same as in the user mode followed by touching MORE then STORE Then the screen displays STORE RATE CONFIGURATION Then touch OK 4 14 Dynamic scale high accuracy configuration mode The HIGH ACCURACY mode H A is used to improve the weighing accuracy When this mode is selected the speed may be decreased To enable or disable...

Page 132: ...AMIC WEIGHTING ON 3 DYNAMIC SCALE BATCH 2 DYNAMIC WEIGHTING ON DYNAMIC SCALE WP LOGOUT HOME OK DEFLT SUP DEFAUL HI ACC Touch HI ACC the below screen appears SUP HIGH ACCURACY ON OFF HIGH ACCURACY SETUP ESCAPE OK Enable or disable the function touching ON or OFF and confirm with OK ...

Page 133: ...ent text scale moistening etc verifyingthattheyareactive Touch OK to return to the main menu Touch JOBS in order to display the memory list 0 USER JOB MEMORY 1 MARKETING 2 DIRECTION 3 DESIGN 4 M4 5 M5 6 M6 2 DIRECTION SUP HOME LOGOUT STORE MODIFY OK JOB MEMORIES Select a memory using and keys or by enteringitsnumber Inordertoassignanametothememory touch MODIFY instead of OK SUP NAME 1 NUMBER DIREC...

Page 134: ...date the memory the screen displays CONFIRM SETUP OF JOB MEMORY X OK ESCAPE INFO or if the memory X is already used CONFIRM OVERWRITING OF JOB MEMORY X OK ESCAPE INFO To validate touch OK the screen displays if the departments are ON DEPARTMENT IN JOB MEMORY YES OR NO NO YES INFO Touch YES tovalidatethedepartmentpreviouslyselected Youwillkeepaphotographofthemachinestatusbeforereturning to the init...

Page 135: ...T MODIF OK 123 TEXT 4 NOT ACTIVE ACTIVE ESCAPE From the main menu where is a text to modify select the text area and MODIFY MARKETI_ SUP Q W E R T Y U I O A S D F G H J K Z X C V B N M P SPACE L ESCAPE 123 OK ENTER NAME AND PRESS OK 12 CHARS MAX SelecttheTEXTmode then 123 allowingtoaccesstothe followingscreen ...

Page 136: ...reen To select a character simply touch the desired character Key C is used to backspace with deletion Validate completed name with OK You can use the character to print your text within two lines 4 17 Exiting the supervisor mode To deactivate the supervisor mode select the LOGOUT key from the supervisor menu return to the main menu or press key which will set the machine to the sleep mode ...

Page 137: ...n the dynamic scale 141 1 2 Problems machine and feeder 142 1 3 Problems roll tape dispenser 145 1 4 Problem dynamic scale 149 2 GENERALMAINTENANCE 150 2 1 Replacement of the brush and moistening sponges 150 2 2 Mixed mail feeder 151 2 3 Cleaning of the rollers 153 2 4 Cleaning the printhead 154 2 5 Replacing the envelope pressure units dynamic scale 155 2 6 Removal of the postage meter 156 2 7 To...

Page 138: ...138 ORIG0140 138 4127718F B 02 26 2007 ...

Page 139: ...r Removethemisfedenvelopes Press the conveyor to put it in place again Shutthecover 1 1 2 In the mixed mail feeder Pull the handle forward in order to release the feeder cover Removethemisfedenvelopes Shutthecover 1 1 3 In the mailing machine Withyourfingers liftandpull the handle located on the right side of the machine in direction 1 Remove the misfed envelopes Push the handle into the machine t...

Page 140: ...as been cleared firmly push the whole assemblyintothemachine When more free space is requiredtofacilitatetheaccess to the machine you may shift the whole machine table sidewaysbyliftingthetabunder the handle in direction 2 2 Withhandleopen pushlever underneathinanupwardsdirectionandpullthe draweropen ...

Page 141: ...dynamic scale In the event of a jam under the conveyor Open the cover of the dynamic scale Press the handle on the left side in order to raise the conveyor Removetheenvelopejammed Release the handle to restore the conveyor to its position Close the cover jammed envelope ...

Page 142: ...e feeder connected Ifyouhavenofeeder makesure that the terminator is fitted see page 25 Make sure in menu IMPRNT MODE that the machine is not in thePASSTHRortheMESSAGE mode withnomessageselected ReturntoNORMALmode Did you remove the protections from the printhead before inserting it into the machine Clean the printhead menu CLEAN PROBLEM The machine cannot get started Theprinterdoesnotoperate The ...

Page 143: ...nce section and the table Isthemachineinthemoistening mode Make sure that the bottle is not overfilledorempty Slightly shake the bottle to eliminate air bubbles Checkthebrushandthesponges see General maintenance section Is the moistening mode selected appropriate Make sure that the bottle is not overfilled see section A Filling of the water bottle Gently shake the water bottle in order to eliminat...

Page 144: ... Envelope feeding Bevel the edge of envelope stack Envelopefeeding page 36 Withthestandardfeeder make surethatthefeederApositionis selected for thin items With the mixed mail feeder makesurethattheinsertermode is not selected Make sure that the side drawer is properly closed Cleantherollers Avoidleavingthelabelstoolong inthemachine Avoidplacingtoomanylabelsin the dispenser 80 max Make sure that it...

Page 145: ...D country code error Call Services SOLUTION STEP1 Powermachineoffandon by switching the on off button If thefaultisclearedthen printazero valuelabeltoconfirm STEP2 Checkiftheserialcableis fittedcorrectly Wait 5 sec between two labels Operation not allowed on the RTD choose ALD for print the IJ test pattern Step 1 change roll media Step 2 clean the print head Step 3 install correctly the paper Step...

Page 146: ...to confirm If the fault is still not cleared then ask for RTD exchange procedure Step 1 close the top case Step 2 If not cleared turn Power machine off and on If after 2 attempts the fault is cleared then print a zero value label to confirm If the fault is still not cleared then ask for RTD exchange procedure Turn Power machine off and on If after 2 attempts the fault is cleared then print a zero ...

Page 147: ...f yes move the RTD Step 3 wait 15 mn to cool down Step1 turnPowermachineoffand on Ifafter2attemptsthefaultisnot clearedthen Step2 checkifthecableis correctly connected ifnot Step3 changethecableor askfor RTDexchangeprocedure Step1 switchOFF ONtheRTDto reload scale Step 2 retry to print a 0 value label to confirm Step3 ifnot chooseanotherscale Turn Power machine off and on If after 2 attempts the f...

Page 148: ... Turn Power machine off and on If after 2 attempts the fault is cleared then print a zero value label to confirm If the fault is still not cleared then ask for RTD exchange procedure Turn Power machine off and on If after 2 attempts the fault is not cleared thenaskforRTDexchange procedure The RTD software version is older than the mailingmachinesoftware version Ask for RTD exchange procedure ...

Page 149: ...roubleshooting 149 ORIG0140 149 4127718F B 02 26 2007 1 4 Problem dynamic scale window oversize sensor MESSAGE SOLUTION S105Oversizesensorerror Clearandclean windowunderdynamicscaleunjamhandle See below ...

Page 150: ...s Switch off the mailing machine Separate the feeder from the mailing machine Unlocktheconveyor centralbluebutton andliftit To remove the brush raise it and lightly pull it Installnewbrushbysnappingtheclipsontothebrushholder To remove the sponges take off the metal sponge retainer Replace sponges 3 required and reinstall retainer ...

Page 151: ...ailfeeder Replacing or cleaning the moistening ramp and the filter Switch the machine off Pull the handle in the forward direction in order to release the cover handle In order to remove the moisteningramp straighten it and pull it slightlyupwards filter moistening ramp ...

Page 152: ...o put the moistening pathway back in its place insert theleftendunderthetable 1 thenlowerthemoisteningramp 2 and snap it on Toremovethefilter carefullypullitupwards 1 2 To clean the filter rinse it with water The filter needs to be cleaned once a week if sealing is used ...

Page 153: ...153 ORIG0140 153 4127718F B 02 26 2007 2 3 Cleaning of the rollers Shift the machine table sideways by releasing handle see paragraph1 1 2 In the mailing machine in this section rollers Clean the rollers with a damp cloth ...

Page 154: ...e of poor printing quality Press MENU keythen CLEAN inordertorunacleaningcycle fortheprinthead whentheprintingqualityisgettingpoororifthe machine has remained unused for several days Ifitisnotenough removetheprinthead seeparagraph Inktank and printhead in section A and clean the ink printhead ...

Page 155: ...queeze here the envelope pressure unit to remove it 2 5 Replacingtheenvelopepressureunits dynamicscale Squeeze 1 thepressureunitatthepositionindicatedandpull 2 Insert the new pressure unit by pushing it on to the shaft until it snaps in place envelope pressure units ...

Page 156: ...GeneralMaintenance 156 ORIG0140 156 4127718F B 02 26 2007 2 6 Removal of the postage meter Switch off the mailing machine Openthecover Hold the handle and pull it upwards ...

Page 157: ...oduct in such atmosphere Upon carrying the products be sure to hold the glass edge Do not touch an operating surface may be stained or damaged Never pull the cable nor give any considerable force to the peripheral circuit or cable may be broken When any dust or stain is observed on a film surface clean it using a commercial for lenses of glass or something like that Enclosure edge must be between ...

Page 158: ...158 ORIG0140 158 4127718F B 02 26 2007 ...

Page 159: ...02 26 2007 SECTIOND MAINTAININGYOURTELE METERSETTING ACCOUNT 1 ACCOUNTNUMBER 161 2 ACCOUNTBALANCE 161 3 STATEMENTS 161 4 POST OFFICE REGULATIONS 162 5 POSTAGE NOW 162 6 STANDARD TMS BANKACCOUNTS 163 7 WHERE TO MAILYOUR DEPOSIT 165 ...

Page 160: ...160 ORIG0140 160 4127718F B 02 26 2007 ...

Page 161: ...3anduseyourtouchtonephone to enter your TMS Bank Account Number and your Mailer AgreementNumber Thenselectfromthemenuoptions You can also go online to 1 www infonowonline com or 2 www haslerinc comandselectPostageAccounts TMS Youwill need to enterTMS Bank Account Nnumber and your Mailer AgreementNumber Thenselectfromthemenuoptions With either system you can then receive details regarding your Acco...

Page 162: ...ay period a PO LOCKOUT message is displayed on the meter and postage printing is disabled To clear the lockout simply press the key and a CLEAR LOCKOUT transaction will be processed via the modem connection When the transaction is completed postage printing is enabled for another 3 months See Clear Lockout 5 POSTAGE NOW Getthepostageyouneed whenyouneedit withouthavingtocall aheadoftime PostageNow ...

Page 163: ...tageNow OnDemand If you prefer to have more control over your postage you may choose instead to call ahead to debit a specified amount of postagefundsfromyourcorporatebankaccountwithPostageNow OnDemand The PostageNow OnDemand option can only be accessed during the operating hours of the TMS Center There will be a 5 processing fee each time you call to debit funds To begin using PostageNow OnDemand...

Page 164: ...ill be credited with your deposit allow 7 to 10 business days for the check to be received and posted MakeyourcheckouttoUnitedStatesPostalService andwrite your TMS Bank Account on the check AlwaysencloseyourCouponwithyourcheck Thiswillassurethe fastest and most accurate bank processing You will receive a packageofcouponsinthemailshortlyaftersettingupyourTMS BankAccount Replacementsarere orderedaut...

Page 165: ... on your check Besuretoincludeyourcouponwiththegreenstripewithyour check 2 There are three lock box locations to send First Class Mail Please use the closest lock box for your location EASTERN UNITED STATES CMRS TMS P O Box 7247 0217 Philadelphia PA 19170 0217 MID WESTERN UNITED STATES CMRS TMS P O Box 0527 Carol Stream IL 60132 0527 WESTERN UNITED STATES CMRS TMS P O Box 894757 Los Angeles CA 901...

Page 166: ...accept Wire Transfers Send Wire Transfers to Citibank 111 Wall St New York NY 10043 ABA Routing 021000089 CMRS Ascom Account 4067 8617 Detail Payment Field TMS Account IncludeyourTMSAcct toensureaccuratecreditforyourtransfer Send ACH Transfers to Citibank 111 Wall St New York NY 10043 ABA Routing 021000089 CMRS Ascom Account 4067 8617 Type CCD CCD TMS Postage Account in postions in 40 thru 47 5 If...

Page 167: ...5 Aruba 5 Ascension 5 Australia 4 Austria 5 Azerbaijan 5 B Bahamas 5 Bahrain 5 Bangladesh 5 Barbados 5 Belarus 5 Belgium 3 Belize 5 Benin 5 Bermuda 5 Bhutan 5 Bolivia 5 Bosnia Herzegovina 5 Botswana 5 Brazil 5 British Virgin Islands 5 Brunei Darussalam 5 Bulgaria 5 Burkina Faso 5 Burma Myanmar 5 Burundi 5 C Cambodia 5 Cameroon 5 Canada 1 Cape Verde 5 Cayman Islands 5 Central African Republic 5 Cou...

Page 168: ...Christopher St Kitts Nevis 5 Saint Helena 5 Saint Lucia 5 Saint Pierre Miquelon 5 Saint Vincent Grenadines 5 San Marino 3 Sao Tome Principe 5 Saudi Arabia 5 Senegal 5 Serbia Montenegro Yugoslavia 5 Seychelles 5 Sierra Leone 5 Singapore 5 Slovak Republic Slovakia 5 Slovenia 5 Solomon Islands 5 Somalia11 5 South Africa 5 Spain 3 Sri Lanka 5 Sudan 5 Suriname 5 Swaziland 5 Sweden 3 Switzerland 3 Syria...

Page 169: ...ng mode up to 250envelopes minute with dynamic scale 50 departments for WJ185 200 departments for WJ220 and WJ250 10 job memories Dimensions and weight Mailingmachinewidth 13 Standard feeder width 10 6 Mixed mail feeder width 28 2 Dynamic scale width 21 5 Feed platform width 9 Depth 18 Height withstandardfeeder 10 Height withmixed mailfeeder 12 6 Mailing machine weight 35 lbs Feeder weight 26 lbs ...

Page 170: ...eight 3 4 Max thickness without dynamic scale 5 8 Max thickness with dynamic scale 1 2 Min weight dynamic scale 0 1 oz Max weight dynamic scale 35 oz Some envelopes should be placed with their flap open in order to ensure proper sealing Resolution in dynamic weighing mode 0 1 oz Label dimensions pre cut and self adhesive Max width 1 6 Min length 6 Max length 8 3 Rolls for roll tape Width 1 45 Leng...

Page 171: ...ndedcircuit uptostandards NFC15 100 Frequency 60 Hz Max currentrating fullconfiguration 2A Operating conditions Ambienttemperature 41 to 104 F Relativehumidity 15 to 80 with no condensation Storage of labels Itisrecommendedatroomtemperature 77 F and50 relative humidity Mind the best before date Noise 73 dBA ...

Page 172: ...02910P WJ220 110 Printhead 4127025J WJ220 175 ml Ink tank 4127175Q WJ250 350 ml Ink tank 4127176R MMF Water Bottle 4124817J MMF Moistener Kit 4126848Z filter and moistening ramp Moistener Brush EMFA570 0174 Moistener Sponges 3 each required EMFD530 1119 Sure Seal Solution 7457464 Customer Equipment Care Kit 7457283 WJ185 220 250 User s Guide 4127718F Modem Telephone Cable 4102525N AC Power Cord CR...

Page 173: ...Account Balance or other account information via touch tone telephone You can also talk to a customer service representativeusingthisnumber TMS Automated Account Information Online 1 www infonowonline com or 2 www haslerinc com and select Postage Accounts TMS An online site that can answer all your details regarding your Account Balance includes the current balance the available balance and any un...

Page 174: ...76 Differential Weighing Mode 56 Display setup 119 Downloading an advertisement slogan or a mini die 129 Dynamic scale 53 68 INDEX E Entering postage value 68 Envelopes feeding mixed mail feeder 38 standard automatic feeder 36 moistening Mixed mail feeder 45 Processing 72 External scale 68 External weighing platform 54 F Feed platform 18 Feeder 19 Connection 25 Mixed mail feeder 15 Standard automa...

Page 175: ...ing 133 Recalling 95 User memory 95 Storing in user memory 0 95 Memory card reader 13 Misfeed 139 Mode 91 Moistening 44 O ON OFF switch 13 Online services 80 Ordering supplies 172 P Pass through Seal only 91 Pass through mode 91 PIN code 50 PO LOCKOUT 128 Postage meter 14 Postage meter removal 156 Postage value 68 Postal services 125 Precut label dispenser 13 Printer Connection 25 Printhead 14 Pri...

Page 176: ... 150 Supervisor mode 106 Exiting 136 Supervisor setup 113 T Tactile screen 16 Tele Meter Setting 18 78 161 Connection 78 Text modification 135 Thickness adjustment 14 37 Time 115 Timeout 116 Timeout setting 116 Touchscreen calibration 118 Touchscreen precautions 157 Trouble shooting 139 U Update registers 129 User setup 113 W Water bottle 43 Mixed mail feeder 15 Standard automatic feeder 14 Weighi...

Page 177: ...4127718F B 02 26 2007 ORIG0139 01 WJ185 220 250 MAILING MACHINE USER S GUIDE ...

Page 178: ...4127718F B 02 26 2007 ORIG0139 04 Edition 02 26 2007 4127718F B ...

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Hasler WJ185, User Manual

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