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[email protected] www.harvesthealthcare.co.uk
23
GUARANTEES
& WARRANTIES
PUMP
The pump is covered by warranty for a period of 3 years from the date of purchase. This
excludes all serviceable parts such as the bellows and filters which are recommended to be
changed every 12 months in line with the service schedule.
GUARANTEE
Harvest Healthcare Ltd guarantees to repair or replace all goods supplied to its customers
which are found to be defective whilst still in their applicable warranty period. All warranties
are subject to the following conditions:
Warranty/guarantee is subject to all guidelines being adhered to.
That the equipment has been used for the purpose for which it was intended.
That the usage has been on a fair wear and tear basis. This does not include user
damage.
That Harvest Healthcare’s cleaning/disinfecting guidelines have been followed.
Harvest Healthcare’s maintenance guidelines have been followed (please refer to the
product manual).
That ALL maintenance has been carried out by a suitably qualified and competent
person.
That all parts used are OEM (Original Equipment Manufacturer) parts and were supplied
by Harvest Healthcare either directly or through a distributor.
All warranties begin from the time the product leaves the premises of Harvest
Healthcare.
All repairs and replacements will be at the sole discretion of Harvest Healthcare.
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Our standard terms and conditions of sale can be found on our website or by
request to Harvest Healthcare.
If this device malfunctions and a serious incident occurs please contact Harvest
Healthcare Ltd or your competent authority. A member of our service team will
be happy to help you and offer advice.
Email:
Telephone:
01709 377172