2
Safety Stand
5502-002 Rev 2.0 • www.btxonline.com
Warranty Information
FOR RESEARCH USE ONLY
BTX
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 1-508-893-8999
Fax: 1-800-429-5732
Web: www.btxonline.com
Warranty
BTX warranties this Safety Stand for a period of 90 days from
the date of purchase. At its option, BTX will repair or replace the
unit if it is found to be defective as to workmanship or materials.
This warranty does not extend to equipment which has been (a)
subjected to misuse, neglect, accident or abuse, (b) repaired or
altered by anyone other than BTX without
BTX express and prior approval, (c) used in violation of instructions
furnished by BTX. This warranty extends only to the original
customer purchaser. IN NO EVENT SHALL BTX BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not
allow exclusion or limitation of incidental or consequential damages
so the above limitation or exclusion may not apply to you. THERE
ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR USE, OR OF ANY OTHER NATURE. Some states
do not allow this limitation on an implied warranty, so the above
limitation may not apply to you. Without limiting the generality
of the foregoing, BTX shall not be liable for any claims of any kind
whatsoever, as to the equipment delivered or for non-delivery of
equipment, and whether or not based on negligence. Warranty is
void if the instrument is changed in any way from its original factory
design or if repairs are attempted without written authorization
by BTX. Warranty is void if parts, connections, or power supplies
not manufactured by BTX are used with the BTX Safety Stand. If a
defect arises within the warranty period, promptly contact BTX, 84
October Hill Road, Holliston, Massachusetts, USA 01746-1388 using
our toll free number 1-800-272-2775 (US Only) or 508-893-8999.
(E-mail: [email protected]). Goods will not be accepted for
return unless an RMA (Returned Materials Authorization) number
has been issued by our customer service department. The customer
is responsible for shipping charges. Please allow a reasonable
period of time for completion of repairs, replacement and return.
If the unit is replaced, the replacement unit is covered only for the
remainder of the original warranty period dating from the purchase
of the original device. This warranty gives you specific rights, and
you may also have other rights, which vary from state to state.
Out of Warranty Service
Proceed exactly as for Warranty Service above. If our service
department can assist you by phone or other correspondence,
we will be glad to help at no charge. Repair service will be billed
on the basis of labor and materials. A complete statement of
time spent and materials used will be supplied. Shipment to BTX
should be prepaid. Your bill will include return shipment freight
charges. Disassembly by the user is prohibited. Service should
only be carried out by experienced BTX technicians.
Repair Facilities and Parts
BTX stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part
numbers. If practical, enclose a sample photo or drawing.
Caution Notice
The BTX Safety Stand is intended for laboratory use only and can
be used in research and development applications. These systems
have been designed to meet the standards for electromagnetic
compatibility (EMC) and safety. This product should not be used
in the presence of a flammable atmosphere such as an anesthetic
mixture with air, oxygen, or nitrous oxide.
