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18 

 
Problems and solutions 

Malfunction 

Controller 
display 

Reason 

Resolution 

Water in temp. 
sensor failure 

PP 01 

The sensor is open or 
short circuit 

Check or replace a new sensor 

Water out temp.  
sensor failure 

PP 02 

The sensor is open or 
short circuit 

Check or replace a new sensor 

Coil sensor failure 
(heating mode) 

PP 03 

The sensor is open or 
short circuit 

Check or replace a new sensor 

Gas return sensor 
failure 

PP 04 

The sensor is open or 
short circuit 

Check or replace the sensor 

Ambient sensor failure 

EE 06 

Ambient temp. is 
below 8 or the sensor 
is open or short circuit 

Stop the unit when ambient is 
below 8 Check or replace the 
sensor 

 

Temp. too much 
difference between 
water-in and water-out 

PP 06 

Water volume is not 
enough 

Increase water volume

 

Anti -freezing under 
cooling mode 

PP 07 

Ambient temp.too low   

The first time freezing 
protection in winter 

PP 07 

Ambient temp.too low   

The second time 
freezing protection in 
winter 

PP 07 

Ambient temp.too low   

Coil sensor failure 
(cooling mode) 

PP 08 

The sensor is open 
or short circuit 

Check or change the sensor 

High pressure 
protection 

EE 01 

Refrigerant system 
pressure is high 

Check pressure gauge, 
increase the water volume 

Low pressure protection  EE 02 

Refrigerant system 
pressure is low 

Check pressure gauge, refeed 
refrigerant 

Flow switch failure 

EE 03 

No water/little water 
in water system. 

Check the water flow volume, 
water pump failure or not 

Power supply 
connections wrong 
(for 3phase unit) 

EE 04 

Wrong phase or 
lack of phase power 
connection 

Check connections of power 
cable 

3times display PP06 
(temp. too much 
difference between 
water-in&out) in 30 min 

EE 05 

Water flow volume 
not enough, water 
pressure difference is 
too low 

Check the water flow volume, 
or water system is jammed or 
not 

Communication failure 

EE 08 

Wire controller and 
the PCB connection 
failure 

Check the wire connection 

 
 
 
 
 

 

Summary of Contents for QBIC

Page 1: ...Imported by Zwembad BVBA Industrieweg 9 3190 Boortmeerbeek Belgi www harmopool eu Swimming pool heat pump QBIC Model ZVWX5010 ZVWX5020 ZVWX5030 Instruction manual...

Page 2: ...tion 8 Installation of the bypass 8 Electrical wiring 9 Start up procedure 10 Daily use of the heat pump 10 Condensation 10 Guidelines 11 Water chemistry 11 Winter ready 11 Spring start up 12 Owner in...

Page 3: ...with these recommendations will void warranty The swimming pool heat pump unit heats the swimming pool water and keeps the temperature constant Characteristics Durable the heating exchanger is made o...

Page 4: ...220 240 1 50 220 240 1 50 Controller Digital control Condenser Titanium heat exchanger Compressor Quantity 1 1 1 Compressor Rotary Rotary Rotary Refrigerant R410a R410a R410a Weight refrigerant 700g 8...

Page 5: ...5 Dimensions of the heat pump Model Size mm ZVWX5010 ZVWX5020 ZVWX5030 A 670 G 101 F 250...

Page 6: ...ways keep the unit straight up If the unit has been tilted or put on his side allow 24h before starting the unit Location The unit may be installed virtually anywhere outdoors For indoor pools please...

Page 7: ...er 30 meters could roughly be estimated at 0 6kw hour 2000 BTU for every 5 temperature difference between the pool water and the soil surrounding the pipe which translates to an operation time increas...

Page 8: ...Installation of the bypass With the bypass set correctly your heat pump will deliver its best performance The bypass has to be built as shown below Install the bypass with all 3 valves entirely open S...

Page 9: ...inside the heat pump All heat pumps require a single phase connection Grounding the heat pump is required to protect you against electrical shocks caused by an eventual short circuit inside the heat...

Page 10: ...the unit and that is switched off when the water flow becomes too low e g when the filter pump is switched of Time Delay the unit is equipped with a built in 3 minute start delay to protect electrical...

Page 11: ...pump A check valve must be installed between the heat pump and the chemical feeder to prevent back siphoning of chemically saturated water into the heat pump where it will damage the components Winte...

Page 12: ...pouring down onto the unit 6 Do not use the heat pump if any part has been under water Immediately call a qualified professional technician to inspect the heat pump and replace any part of the contro...

Page 13: ...setting Press to alter Press SET again to confirm Press M again 9 0 Press SET to enter water pump setting Press to alter Press SET again to confirm Press M again A 40 Press SET to enter return water t...

Page 14: ...ter from 00 G see the Operation Parameter Table o Under parameter setting press or to set data o Please note no motion on the display for 10s the LCD will display water in water out temp under running...

Page 15: ...s M for 5 seconds to check the current status of the unit You can check water in water out temp condenser temp and ambient temp Please note no motion on the display for 10s The LCD will display water...

Page 16: ...technicians 06 Electronic expansion valve mode 0 Manuel 1 AUTO 1 Adjusted by technicians 07 Automatic restarting after power off 0 1 1 record Adjusted by technicians 08 Mode cooling only heat pump aux...

Page 17: ...ther systems to prevent damage from freezing o You should discharge the water at the bottom of the heat pump if the unit will not work for an extended period of time You should check the unit thorough...

Page 18: ...time freezing protection in winter PP 07 Ambient temp too low The second time freezing protection in winter PP 07 Ambient temp too low Coil sensor failure cooling mode PP 08 The sensor is open or sho...

Page 19: ...19 Wiring diagram Model ZVWX5010 ZVWX5020 ZVWX5030...

Page 20: ...20 Warranty...

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