Harmar Mobility AL350, Installation & Owner'S Manual

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Troubleshooting
PROBLEM
License plate light does not work.
CAUSE
Four-prong connector is not wired.
SOLUTION
The license plate light runs from the
four-prong trailer plug located on
the vehicle harness that powers the
lift. Most hitch installers will install
this type of wiring when the hitch
is installed. If no such plug exists, it
may be wired directly to a tail light
of license plate light. (Brown wire
only (+).
PROBLEM
Lift does not reach the ground
CAUSE
Hitch adapter installation.
SOLUTION
Check the attachment of the hitch
adapter to the hitch post on the
back of the lift. (See installation page
21 to 25.) The normal range of lift
operation is 5” to 16” to the bottom
of the hitch receiver of the vehicle.
Any higher vehicles will require a
different hitch adapter. (See Hitch
Adapter section of this manual.)
PROBLEM
Extra length of wire leads to the lift
motor
CAUSE
Wire was provided for optional
Swing-Away
SOLUTION
The extra wire is provided in case a
Swing-Away option is used with the
lift. If a Swing-Away is not installed,
coil the extra wire and zip-tie it to the
frame, out of the way of any moving
parts. We recommend leaving the
extra wire in case a Swing-Away is
added at a later time.
PROBLEM
A ratcheting sound occurs when the
lift is all the way up or down.
CAUSE
Actuator clutch
SOLUTION
In the UP direction, the ratcheting
sound indicates normal overload
protection and MUST be heard since
it indicates platform is all the way up
and that the chair/platform is secure.
CAUTION!
Do NOT allow the
ratcheting as the lift
goes DOWN. Only
lower the platform
level to the ground
level. Do NOT begin
to raise the car with
the lift; it can damage
the lift.
SECTION 2 : INSTALLER
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