Harman Martin MAC Ultra Wash Safety And Installation Manual Download Page 19

Service and maintenance

 19

Loading and storing default calibration offsets

CALIBRATION

 

 

LOAD DEFAULTS

 lets you erase any custom calibration offsets that you have defined 

and reload the default calibration offsets that are stored in memory.

CALIBRATION

 

 

SAVE DEFAULTS

 lets you overwrite the factory default calibration offsets that are 

stored in memory with any new offsets that you have defined.

Important! 

Overwriting is permanent. Once you have saved new default offsets, 

LOAD DEFAULTS

 will 

load the new defaults, not the original factory defaults. Once you have used a 

CALIBRATION

 

 

SAVE 

DEFAULTS

 command it will be impossible to restore the original factory defaults, even with a firmware 

upload.

Installing firmware

Important! 

Do not switch the fixture off or disconnect the source of the firmware during an update, or the 

firmware will be corrupted.

The currently installed firmware (fixture software) version appears briefly in the control panel display at 
startup. You can also check it at any time in the 

INFORMATION

 menu in the fixture’s control panel.

Fixture information and settings are not affected when you upload new firmware to the fixture.

If you update firmware to a newer version, check the MAC Ultra Wash area of www.martin.com to see 
whether updated versions of the Safety and Installation Manual and User Guide are available for the fixture.

You need the following in order to install firmware:

• A Windows PC running the latest version of the Martin Companion software suite that is available for 

download from the Martin website at www.martin.com.

• The latest MAC Ultra Wash firmware files. Martin Companion automatically downloads these from the 

Martin fixture firmware cloud when you run Martin Companion on a PC that is connected to the Internet.

• Either:

- a Martin Companion Cable USB-DMX hardware interface (you can find information about this product 

on the Martin website at www.martin.com), or

- a USB flash memory drive formatted in Windows using the FAT32 file system.

Installing using a Martin Companion Cable

If you use a Martin Companion Cable it is possible to update multiple fixtures in one operation. All MAC Ultra 
Wash fixtures that are powered on and connected via a DMX link to the fixture that you update will also have 
their firmware updated.

To install the MAC Ultra Wash firmware using a Martin Companion Cable:

1. Apply power to the MAC Ultra Wash fixture (or fixtures) and allow it (or them) to boot. 

2. Connect the Martin Companion Cable’s USB connector to a USB port on your PC. Connect the Martin 

Companion Cable’s XLR connector to either the fixture’s DMX IN connector or the DMX link.

3. Start the PC and launch Martin Companion. Check that the Martin Companion application correctly 

detects the Martin Companion Cable (a green dot should appear next to 

USB Connected

 in the top 

right-hand corner of the window).

4. In Martin Companion’s 

Firmware - Fixture Update 

window, locate the MAC Ultra Wash firmware 

version that you want to install.

5. Start the firmware update by clicking 

Update Firmware

 in Martin Companion. Do not disconnect the 

Martin Companion Cable or power off the fixture(s) until the upload is complete and the fixture(s) have 
successfully rebooted. If you are updating multiple fixtures over the DMX link, check that they have all 
rebooted correctly. 

6. The newly-installed firmware version will now be displayed in the 

INFORMATION

 menu.

Installing using a USB memory device 

To install the MAC Ultra Wash firmware in one fixture using a USB flash memory drive:

1. Launch the Martin Companion software suite on a PC that is connected to the Internet. Martin 

Companion will automatically download the latest Martin firmware files from the Martin cloud.

2. In Martin Companion’s 

Firmware - Fixture Update 

window, click on 

Download USB Stick Firmware

 

and navigate to the root directory of the USB drive where you want to save the firmware.

3. Click on 

Select Folder

. Martin Companion will automatically save the firmware files in a correctly named 

folder to the USB drive’s root directory. 

Summary of Contents for Martin MAC Ultra Wash

Page 1: ...MAC Ultra Wash Safety and Installation Manual ...

Page 2: ... damage direct or indirect loss consequential or economic loss or any other loss occasioned by the use of inability to use or reliance on the information contained in this document Martin is a registered trademark of HARMAN PROFESSIONAL DENMARK ApS registered in the United States and or other countries HARMAN PROFESSIONAL DENMARK ApS Olof Palmes Allé 44 8200 Aarhus N Denmark HARMAN PROFESSIONAL SO...

Page 3: ... Electrical safety 11 Power input 11 Data links 13 Data via DMX cable 13 Data via Ethernet cable 14 Service and maintenance 15 Tilt lock 15 Cleaning 16 Battery replacement 16 Head air filters 17 Lubrication 18 Service utilities 18 Calibration 18 Installing firmware 19 Using the fixture 21 Battery power 21 Troubleshooting 22 Compliance and legal 23 ...

Page 4: ...e at www martin com Before you install operate or service the fixture check the Martin website and make sure that you have the latest user documentation for the fixture Document revisions are indicated at the bottom of page 2 The MAC Ultra Wash is for professional use only It is not for household use Respect all locally applicable laws codes and regulations when installing powering operating or se...

Page 5: ...this manual or in the MAC Ultra Wash User Guide to Martin Service or an authorized Martin Service partner The light source contained in this fixture shall be replaced by Martin Service or an authorized Martin Service partner only P R O T E C T I O N F R O M B U R N S A N D F I R E The exterior of the fixture becomes hot during use After 5 minutes of operation a surface temperature of 85 C 185 F sh...

Page 6: ... half coupler clamps Do not use G clamps quick trigger clamps or any other type of clamp that does not completely encircle the supporting structure when fastened The fixture weighs 39 kg 86 lbs When suspending the fixture check that the supporting structure and all hardware used to suspend the fixture can hold at least six 6 times the weight of all devices suspended from them and that the installa...

Page 7: ...rongly recommend that you store and transport fixtures in the rugged flightcases available from Martin or custom flightcases of the same quality using the SIP insert supplied with the fixture The Martin flightcase holds two fixtures See the MAC Ultra Wash area of the Martin website at www martin com for details of flightcases and other accessories available for this fixture Avoiding condensation I...

Page 8: ...n installing MAC Ultra Wash fixtures beside each other allow a minimum center to center distance between fixtures of 810 mm 32 in The fixture also contains a programmable pan tilt limitation system that allows you to limit head movement where necessary in order to prevent head collisions See the MAC Ultra Wash User Guide for details Warning You can fasten the fixture to a surface with ratchet stra...

Page 9: ...s Clamping the fixture to a truss To clamp the MAC Ultra Wash to a rigging truss 1 Check that all rigging hardware is undamaged and can bear at least six 6 times the weight of the fixture or as required by locally applicable regulations Check that the supporting structure can safely bear the weight of all installed fixtures clamps cables auxiliary equipment etc and complies with locally applicable...

Page 10: ... at operating lamp Eye injury may result RISK GROUP 3 IEC EN 62471 AVERTISSEMENT Produit à émission de radiations visibles potentiellement dangereuses Ne pas regarder le faisceau en fonctionnement Risque de lésions oculaires GROUPE DE RISQUE 3 IEC EN 62471 RISK GROUP 2 IEC TR 62778 Concerning blue light only 5002071 Conforms to UL Std 1573 Certified to CSA Std C22 2 No 166 WARNING For safety instr...

Page 11: ... cables with female TRUE1 TOP input connectors and can also supply loose connectors The specifications on the MAC Ultra Wash page on the Martin website at www martin com give details of all the suitable cables and connectors available from Martin Connection to an AC mains power source When powering on the MAC Ultra Wash will draw a half cycle RMS inrush current of maximum 21 A at 230 V 50 Hz for a...

Page 12: ... when power is applied 2 See Figure 7 line up the keys in the power input cable s TRUE1 connector with the keyways in the MAINS IN socket arrowed Insert the connector into the socket and twist clockwise to engage If the connector seems difficult to twist remove it from the socket check that you have lined up the keyways correctly and try again do not use excessive force Make sure that the connecto...

Page 13: ...ded twisted pair high quality DMX cable 24 AWG cable is suitable for runs up to 300 meters 1000 ft Heavier gauge cable and or an amplifier is recommended for longer runs Do not use microphone cable as standard microphone cable does not have the correct impedance and cannot transmit control data reliably over long runs To split the data link into branches use an optically isolated splitter amplifie...

Page 14: ...ure to a network port or device that is fixed to Gigabit Ethernet speed If you need to integrate a MAC Ultra Wash in a Gigabit Ethernet network use a network switch to allow the link towards the fixture to operate at 100 Mbit s Ethernet speed To split the data link into branches use a standard network switch that is able to operate at 100 Mbit s towards the fixtures Even though every fixture has a...

Page 15: ...mware fixture software to the fixture via the DMX data input port or USB port using firmware and instructions from Martin All other service operations on the MAC Ultra Wash must be carried out by Martin its approved service agents or trained and qualified personnel using the official Martin service documentation for the MAC Ultra Wash Installation on site service and maintenance can be provided wo...

Page 16: ... remove dirt from the fixture and from the area where you are working An air jet may blow dirt into the fixture and this can cause visible objects in projections and possibly even damage to the fixture Do not apply a strong vacuum directly to a cooling fan as the strong airflow may spin the fan blades fast enough to cause damage Instead hold the vacuum cleaner nozzle a few centimeters away from th...

Page 17: ... a metal element available as single filters P N 5132434 00 Disposable air filters with a paper element available in sets of 12 filters P N 50400765 Regardless of which type of filter the fixture is supplied with you are of course free to choose which type you will use The metal filters can be cleaned and re used Note that the filter mesh is not as fine as with paper filters so the fixture may req...

Page 18: ...enu without guidance or service documentation from Martin Service For details of the CALIBRATION menu see next section USB provides two utilities USB FIRMWARE lets you update the firmware fixture software from a USB flash memory drive For a detailed guide to updating the firmware from a USB drive see Installing using a USB memory device later in this chapter USB SERVICE LOG available from firmware...

Page 19: ...or a USB flash memory drive formatted in Windows using the FAT32 file system Installing using a Martin Companion Cable If you use a Martin Companion Cable it is possible to update multiple fixtures in one operation All MAC Ultra Wash fixtures that are powered on and connected via a DMX link to the fixture that you update will also have their firmware updated To install the MAC Ultra Wash firmware ...

Page 20: ...ture s control panel The fixture should illuminate the display and the contents of the root directory should appear in the display If the fixture does not recognize the USB drive automatically navigate to SERVICE USB in the control panel 6 Scroll to the folder that contains the update files on the USB drive Select the folder and press ENTER The update will begin automatically and the display will ...

Page 21: ...ed for the head to move suddenly Check that there will be no risk of collision with persons or objects In a hot or cold environment check the temperature Do not operate the fixture if the ambient temperature is below 5 C 41 F or above 40 C 104 F The MAC Ultra Wash does not have an On Off switch To apply power to the fixture apply power to the power input cable Neutrik powerCON TRUE1 connectors als...

Page 22: ...fixtures is defective and is disturbing data transmission on the link Unplug the data in and out connectors and connect them directly together or insert a relay cable to bypass one fixture at a time until normal operation is regained Have the fixture serviced by a qualified technician Power fixtures off and on again to see if a restart solves the issue Timeout error after fixture reset Effect requ...

Page 23: ...xigences du Règlement sur le Matériel Brouilleur du Canada CAN ICES 003 B NMB 003 B CAN ICES 005 B NMB 005 B EU Declaration of Conformity An EU Declaration of Conformity covering this product is available for download from the MAC Ultra Wash area of the Martin website at www martin com Conditional connection For conformity with mains voltage fluctuations and flicker according to EN61000 3 11 durin...

Page 24: ...ronment Ensure that this product is recycled at the end of its life Your supplier can give details of local arrangements for the disposal of Martin products The MAC Ultra Wash contains a lithium battery Ensure that the battery is disposed of correctly and responsibly by an authorized recycling or waste disposal center at the end of its life Where applicable Martin participates in schemes whose aim...

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Page 28: ...www martin com ...

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