Harman Martin MAC Ultra Wash, Safety And Installation Manual

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Service and maintenance
15
Service and maintenance
Warning! Read “Safety Information” on page 4 before servicing the MAC Ultra Wash.
Warning! Disconnect the fixture from AC mains power and allow to cool for at least 30 minutes
before handling. Do not stare into the light output. Be prepared for the fixture to light and move
suddenly when connected to power.
Warning! The MAC Ultra Wash contains components that are accessible and live at high voltage
while the fixture is connected to power and that remain under tension for five minutes after power is
disconnected. Only qualified technicians are permitted to open the fixture. Users may carry out
external cleaning, replace the battery and replace air filters as described in this section, following
the warnings and instructions provided, but any service operation not described in this manual or in
the fixture’s User Guide must be referred to an authorized Martin service technician.
Important! Excessive dust, smoke fluid, and particle buildup degrades performance, causes
overheating and will damage the fixture. Damage caused by inadequate cleaning or maintenance is
not covered by the product warranty.
Pressing MENU and ENTER buttons immediately when the fixture name appears in the display while
powering the fixture on puts the fixture into service mode in which pan and tilt motors are deactivated and
SERV appears in the display. To take the fixture out of service mode, power off and then power on again
normally.
The MAC Ultra Wash User Guide (available for download from the MAC Ultra Wash page on
www.martin.com) gives full details of the menus in the fixture’s control panel.
The user must clean the MAC Ultra Wash periodically to maintain optimum performance and cooling. The
user may also upload firmware (fixture software) to the fixture via the DMX data input port or USB port using
firmware and instructions from Martin. All other service operations on the MAC Ultra Wash must be carried
out by Martin, its approved service agents or trained and qualified personnel using the official Martin service
documentation for the MAC Ultra Wash.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional Global
Service organization and its approved agents, giving owners access to Martin’s expertise and product
knowledge in a partnership that will ensure the highest level of performance throughout the product’s
lifetime. Please contact your Martin supplier for details.
It is Martin policy to apply the strictest possible calibration procedures and use the best quality materials
available to ensure optimum performance and the longest possible component lifetimes. However, optical
components are subject to wear and tear over the life of the product, resulting in gradual changes in color
over many thousands of hours of use. The extent of wear and tear depends heavily on operating conditions
and environment, so it is impossible to specify precisely whether and to what extent performance will be
affected. However, you may eventually need to replace optical components if their characteristics are
affected by wear and tear after an extended period of use and if you require fixtures to perform within very
precise optical and color parameters.
Tilt lock
The tilt position of the head can be locked for service. See Figure 1 on page 7.
Important! Release the tilt lock before applying power to the fixture.
Leaving the tilt lock applied during transport can result in damage that is not covered by the product
warranty. The SIP insert is designed to protect the head from shocks during transport. Release the
tilt lock before packing the fixture in its SIP insert for transport or storage in its flightcase or
cardboard box.