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H

ARGROVE

M

ANUFACTURING

C

ORPORATION

S

AFETY

P

ILOT

C

ONTROL

T

ROUBLE

S

HOOTING

G

UIDE

POSSIBLE CAUSES:

1) Nature of Trouble: Pilot light won't light.

1a)

Gas supply off.

1b)

Air in line.

1c)

Kink in line.

2) Nature of Trouble: Pilot light won't stay lit after releasing knob.

2a)

Line from thermocouple is not

making good contact with valve.

2b)

Pilot light flame is too strong and 

blows itself out.

2c)

Pilot light flame is too low and

does not transmit enough electricity to
pilot valve.

2d)

Pilot light flame hits

thermocouple too close to cold junction.

2e)

Bad thermocouple.

3) Nature of Trouble: Pilot light goes out after being lit.

3a)

Down drafts blowing out flame.

3b)

Pilot light flame is too strong and 

blows itself out.

3c)

Pilot light flame is too low and

does not transmit enough electricity to
pilot valve.

3d)

Pilot light flame hits

thermocouple too close to cold junction.

4) Nature of Trouble: Pilot light is noisy.

4a)

Pilot light flame is too strong.

CORRECTIVE ACTIONS

1a)

Turn gas supply on.

1b)

Bleed gas through ember burner until all the air is out of the 

line.  Bleeding through the pilot burner is not effective.

1c)

Straighten the tubing and assure there are no cracks in the

tubing, or replace the tubing.

2a)

Tighten fitting that connects thermocouple line to the pilot

control valve.

2b)

Adjust the flame on the pilot burner in accordance with the

pilot control instructions, or replace the pilot orifice with a larger
orifice.

2c)

Adjust the flame on the pilot burner in accordance with the

pilot control instructions, or replace the pilot orifice with a larger
one.

2d)

A cold junction is located on the lower 1/3 of the

thermocouple.  The pilot light flame must hit only the top 1/4 of the 
thermocouple or the cold junction will overheat and shut the
system off.

2e)

Replace the thermocouple.  This is unlikely on a new set as 

all thermocouples have been factory tested before shipping.

3a)

Correct chimney down draft problems.

3b)

Adjust the flame on the pilot burner in accordance with the

pilot control instructions, or replace the pilot orifice with a larger
orifice.

3c)

Adjust the flame on the pilot burner in accordance with the

pilot control instructions, or replace the pilot orifice with a larger
one.

3d)

A cold junction is located on the lower 1/3 of the

thermocouple.  The pilot light flame must hit only the top 1/4 of the 
thermocouple or the cold junction will over heat and shut the
system down.

4a)

Adjust the flame on the pilot burner in accordance with the

pilot control instructions, or replace the pilot orifice with a larger
orifice.

Summary of Contents for GAS LOGS

Page 1: ...xide and soot Under normal conditions these products are exhausted up the chimney If fumes or soot from the gas burning are evidenced in the room when the damper is fully open it indicates that the fireplace draft is defective Do not operate your gas log set until the fireplace draft is corrected ADEQUATE VENTILATION IS REQUIRED IT IS THE HOMEOWNERS RESPONSIBILITY TO ASSURE THEIR FIREPLACE HAS ADE...

Page 2: ... Gas is 7 water column Maximum inlet supply pressure for Natural Gas is 10 1 2 water column 7 After burning the logs become fragile and should not be handled Knocking or rubbing logs can cause concrete to crumble and is not covered under the warranty 8 Use a soft dry paintbrush for periodic dusting of the gas fire logs Special care must be taken to clean the Birch logs Rubbing will remove soot but...

Page 3: ...lly open during operation Place a lighted match next to the burner pipe Do not hold the match in your hand while lighting the gas Turn the gas supply on slowly until the gas ignites Check the flame for even distribution flame height and pressure After checking the flame turn off the fire To turn off the fire turn the gas valve off Do not close the damper until all the flames have died Keep the gla...

Page 4: ...rts will over heat and shut the system off 2 The second longest log is the back log It is positioned on the back pedestal of the grate with the flat side down 3 The remaining logs are top logs These logs are placed diagonally across the bottom logs and can be arranged to create the most realistic flame patterns See Figure 4 Figure 4 GRATE PLACEMENT Place the grate over the ember burner using the r...

Page 5: ...n experienced service technician trained in gas safety equipment 2 Turn off gas supply before installing valve 3 All piping must meet applicable local codes and ordinances and the national fuel gas code ANSI Z223 1 NFPA NO 54 4 All wiring must meet applicable electrical codes and ordinances 5 Check out the complete system after installing the valve 6 Prior to installation verify conformance with b...

Page 6: ...s void if the CPC C is installed behind the burner pan in the fireplace Fig 1 Parts List Fig 2 1 CPC C Concentric Safety Gas Valve 2 HS CPC 250 Concentric Heat Shield w Fiberglass Mat 3 RSTPB 18 Thermocouple Pilot Burner Assembly 4 SC 3 Stainless Steel Extension Connector 5 48 6 Brass Union 6 50 6 6 3 8 FIP X 3 8 FL 7 N 6X1 5 3 8 X 1 1 2 Black Nipple DO NOT INSTALL CPC C BEHIND THE EMBER BURNER PA...

Page 7: ...y 5 If a vise or open ended wrench is used to hold the control while installing piping do not tighten excessively as this may damage the control INSTALLATION INSTRUCTIONS CPC INSTALLATION See Fig 3 1 Attach the Brass 50 6 8 in accessory kit parts packet to the pipe extending out of the Ember Burner pan Make sure the flared end of the 50 6 8 is facing toward the front of the Ember Burner Pan 2 Conn...

Page 8: ...on position full counterclockwise position to supply full flow of gas to main burner 6 You can adjust the flame height by the control knob if you turn it back towards the pilot position you will decrease the gas flow in turn you will decrease the flame height FOR YOUR SAFETY What to do if you smell gas Do not try to light any appliance Do not touch any electrical switch do not use any phone in you...

Page 9: ... tubing or replace the tubing 2a Tighten fitting that connects thermocouple line to the pilot control valve 2b Adjust the flame on the pilot burner in accordance with the pilot control instructions or replace the pilot orifice with a larger orifice 2c Adjust the flame on the pilot burner in accordance with the pilot control instructions or replace the pilot orifice with a larger one 2d A cold junc...

Page 10: ... with a smaller opening NOTE This will reduce the amount of flame on logs 6a Clear passageway through sand to allow easier and quicker access for gas from ember burner to pilot light 6b Assure pilot light directs flame over ember burner pan as well as properly hitting the thermocouple 7a Assure thermocouple and pilot burner assembly are mounted on the back side of the ember burner pan per safety p...

Page 11: ...anty applicable to this appliance is limited in duration to the same period of time as this written Warranty Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you 3 HARGROVE MANUFACTURING CORPORATION WILL NOT BE LIABLE FOR INCIDENTAL CONSEQUENTIAL SPECIAL OR CONTINGENT DAMAGES YOU MIGHT SUFFER AS A RESULT OF A CLAIM UNDER THIS WRIT...

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