23
WARRANTY
Your warranty is voided if we (at our sole discretion) determine that there is evidence of one or
more of the following:
• Negligence:
Improper installation, improper or extreme use, use that contravenes this
instruction manual, etc.
• Abuse:
Road hazards, Damage beyond the limits of “normal wear and tear.”
• Unauthorized Repair:
Repair service performed by an unauthorised service centre.
• Disassembly:
Any attempt to open, tamper with or otherwise compromise the integrity of
the product.
• Consequential damage:
damage to this product caused by the failure of another
component of the vehicle or device in which this product is installed.
Additionally, in the case of battery products: the following will void your warranty:
• Incorrect charger:
The use of a battery charger that is not suitable for lithium batteries i.e.
does not have a lithium battery charge profile.
• Under bonnet use:
Using this battery under the bonnet of a vehicle.
• Overcharge/over-discharge:
Charging or discharging your battery at a rate higher
than those stipulated in the Specifications table of this instruction manual.
• Water ingress:
your battery is not designed to be installed in an area that is subject to
water ingress.
It is reasonable to expect that over its service life the capacity of your battery will reduce.
Natural capacity decrease, which we define as a decrease in capacity of less than 10% per
year of ownership, is not covered by this warranty. All batteries are tested using our in-house
equipment and if we decline your claim for capacity decrease we will provide you with a copy
of the test report.
Exterior Finish: Hardkorr uses the highest quality materials available, but depending on location,
environment and exposure, the colour of exterior surfaces can fade. We will not approve any
warranty claims that relate to fade.
DISCONTINUED ITEMS
Discontinued items that are still under warranty will be reviewed by Hardkorr. If a discontinued
item is covered under warranty it may be replaced by an equivalent or superior item. If an
equivalent item is not available Hardkorr will determine terms of resolution on a case-by-case
basis.
