Hanwha Techwin Wisenet TNM-3620TDY User Manual Download Page 5 | Manualshive

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OVER

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CONTENTS

Important Safety Instructions

Recommended PC Specifications

Recommended Micro SD/SDHC/SDXC
Memory Card Specifications

Recommended NAS Specifications

What’s Included

INSTALLATION & CONNECTION

Inserting/Removing a Micro SD card

Connecting with other Device

NETWORK CONNECTION AND

Connecting the Camera Directly to Local
Area Network

Connecting the Camera Directly to a DHCP
Based DSL/Cable Modem

Using Device Manager

Searching Camera Automatically

Configuring IP Address

Registering Camera Manually

Configuring IP Automatically

Port Range Forward (Port Mapping) Setup

Connecting to the Camera from a Shared
Local PC

Connecting to the Camera from a Remote
PC via the Internet

Connecting to the Camera

Password setting

Camera Web Viewer Setup

Troubleshooting

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Summary of Contents for Wisenet TNM-3620TDY

Page 1: ...THERMAL NETWORK CAMERA User Manual TNM 3620TDY ...

Page 2: ...rectness of the contents in this document but no formal guarantee shall be provided Use of this document and the subsequent results shall be entirely on the user s own responsibility Hanwha Techwin reserves the right to change the contents of this document without prior notice Designandspecificationsaresubjecttochangewithoutpriornotice TheinitialadministratorIDis admin andthepasswordshouldbesetwhe...

Page 3: ... the product the camera may be damaged and malfunction If you forcibly install the product using non compliant tools the product may be damaged 18 Do not install the product in a place where chemical substances or oil mist exists or may be generated As edible oils such as soybean oil may damage or warp the product do not install the product in the kitchen or near the kitchen table This may cause d...

Page 4: ...he ITE is to be connected only to PoE networks without routing to the outside plant The wired LAN hub providing power over the Ethernet PoE in accordance with IEEE 802 3 at shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950 1 or PS2 as defined in UL62368 1 Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102 As s...

Page 5: ...13 13 Connecting the Camera Directly to Local Area Network 13 Connecting the Camera Directly to a DHCP Based DSL Cable Modem 14 Using Device Manager 14 Searching Camera Automatically 14 Configuring IP Address 15 Registering Camera Manually 15 Configuring IP Automatically 16 Port Range Forward Port Mapping Setup 17 Connecting to the Camera from a Shared Local PC 17 Connecting to the Camera from a R...

Page 6: ... Transcend Product Type High endurance The compatibility varies depending on the card manufacturers and types RECOMMENDED NAS SPECIFICATIONS Recommended capacity 200GB or higher is recommended For this camera you are recommended to use a NAS with the following manufacturer s specs Recommended products QNAP NAS Synology NAS WHAT S INCLUDED Please check if your camera and accessories are all include...

Page 7: ...oE port A port that connects to the PoE injector and network cable for power and network connection d Power port DC 12V Used to plug the power cable e MICRO USB port Port to connect the WiFi dongle Wifi dongle and OTG adapter are sold separately f Reset Button The button restores all camera settings to the factory default Press and hold for about 5 seconds to reboot the system J If you reset the c...

Page 8: ...reverse direction It might damage your Micro SD card and your product When it rains or the humidity is high insertion or ejection of a Micro SD card is not recommended When installing removing the Micro SD card make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts Removing a Micro SD card Gently press down on the exp...

Page 9: ... 10 100 Mbps Cable Category 5e or higher Max Distance 100 m DC Resistance 0 125 Ω m PoE Support IEEE 802 3at CONNECTING WITH OTHER DEVICE Grounding cable Monitor for installation Power PoE Router J J The Test Monitor Out port of the product is provided for easier installation and is not recommended for monitoring purposes If the screen freezes for about 1 2 seconds at a certain time interval or wh...

Page 10: ...creen stabilized For this reason a screen calibration is performed when the power is initially turned on If you want to connect an external device you must turn off the external device before proceeding Connect the set and the adapter power line first and then connect the power cable to the outlet on the wall Power Cable Specification In case of DC 12V Input Wire Type AWG 20 18 16 Cable Length Max...

Page 11: ...G 711 PCM Bit Rate 64kbps Sampling Frequency 8kHz Full duplex Audio Audio in Selectable microphone Line in Supported voltage 2 5VDC 4mA Input impedance 2K Ohm Audio out Line out 3 5mm mono jack Maximum output 1Vms Line out impedance 600Ω Connecting to the I O port box Connect the Alarm I O cable to the corresponding port of the port box Sensor Alarm Warning lamp ALARM IN Used to connect the alarm ...

Page 12: ...a Warning lamp Siren power Warning lamp Siren ALARM OUT 12VDC 20mA MAX RESISTOR 10K ohm DIODE RELAY DC 5V or 3 3V TRANSISTOR GND GND TRANSISTOR External connection Inside of the camera GND RESISTOR To connect the external sensor Connect one signal line of a 2 wire sensor to the ALARM IN port and connect the other wire to the GND port Alarm In Wiring Diagram Alarm Out Wiring Diagram ...

Page 13: ...00 To change the IP address use the Device Manager For further details on Device Manager use refer to Using Device Manager Page 14 CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL CABLE MODEM 1 Connect the user PC directly with the network camera 2 Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera 3 Use the...

Page 14: ... administrator HTTP Port Used to access the camera using the Internet browser The default value is 80 RTSP Port Used to control real time streaming The default value is 554 If using a Broadband Router IP Address Enter an address falling in the IP range provided by the Broadband Router ex 192 168 1 2 254 192 168 0 2 254 192 168 XXX 2 254 Subnet Mask The Subnet Mask of the Broadband Router will be t...

Page 15: ...ISTERING CAMERA MANUALLY If the camera cannot be found using search function the camera can be registered remotely by manually inserting IP information if the camera is connected to external network 1 Click Add Devices Manually Add Device at the main page of the device manager 2 Insert the range of IP address that you search 3 Select the Model Name of the camera that you register and insert HTTP p...

Page 16: ...ing setting is an example of setting a CISCO IP router The settings may differ depending on the connected Broadband Router model For more information refer to the user manual of the applicable router Setting up Port Range Forward for several network cameras You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page A user can change each port using the ...

Page 17: ...NTERNET On a remote computer that is in the Broadband Router s network cluster users can access cameras within a Broadband Router s network by using the camera s DDNS URL 1 Before you can access a camera in the Broadband Router network you should have set the port range forward for the Broadband Router 2 From the remote PC launch the Internet browser and type the DDNS URL address of the camera or ...

Page 18: ...ng system to support the UPnP protocol 2 Click the camera name for search In the Windows operating system click the camera name searched from the network menu The login window is displayed Connecting via Bonjour 1 Run the client or operating system to support the Bonjour protocol 2 Click the camera name for search In the Mac operating system click the camera name searched from the Bonjour tab of S...

Page 19: ... by using a memo pad or memorizing it LOGIN Whenever you access the camera the login window appears Enter the User ID and password to access the camera 1 Enter admin in the User name input box The administrator ID admin is fixed and can not be changed 2 Enter the password in the Password input field 3 Click Sign in If you log in successfully you can see the Live Viewer screen J J When you access t...

Page 20: ...s event had occurred Verify the settings in the following sequence A Check Data Time settings B The Motion detection should be set to Enable C Check if the E mail option of Event setup menu is checked to use No signal is found at the Alarm Output port even when an intelligent video analysis event is generated Check alarm output port settings Cannot record into the Micro SD card Check if the Micro ...

Page 21: ...erms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Hanwha Techwin cares for the environment at all product manufacturing stages and is taking measures to provide customers with more environmentally friendly products The Eco mark represents Hanwha Techwin s devotion to creating environmentally friend...

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