Page GB-16
Troubleshooting
Troubleshooting
Troubleshooting table
Problem
Possible causes
Solutions/tips
The hob cannot be
switched on; the display
is blank.
The power supply has
been interrupted.
Check whether the socket has power and
whether the mains plug is properly plugged into
the socket.
The sensors do not re-
act.
The button lock is activat-
ed.
Switch the button lock off (see „Button lock“ on
page GB-12).
The sensors respond
poorly.
There is a film of water
over the sensors.
Clean and dry the sensor field.
You are not touching the
sensors with you entire
fingertip.
Always touch the sensors with your entire fin-
gertip, not just the very end of the finger.
Fissures or cracks in the
hob.
WARNING!
Risk of electric shock and short circuit!
■
Disconnect the mains plug immediately and stop using the hob.
The cookware does not
heat up and the mes-
sage ‘ ’ appears on the
display.
The cookware is not rec-
ognised because it is not
suitable for induction hobs.
Only use suitable cookware (see „The right
cookware“ on page GB-10).
The cookware is too small
or is not centred on the
cooking zone.
Only use cookware with a diameter of at least
14 cm and place it in the centre of the cooking
zone.
The cookware makes
a crackling or whirring
noise.
These noises are related
to the design and do not
constitute a defect.
No measures required
The cookware emits a
whistling sound when on
a high heat setting.
Fan noise
The hob fan is running
when a cooking zone is
switched on. It continues
to run for a while after
switch-off.
Only disconnect the mains plug once the fan
has stopped.
The hob switches off au-
tomatically.
The timer was activated.
See page GB-12.
