Troubleshooting table
Page EN-28
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. This may
put your own and future users’ lives at risk. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically turns on.
Appliance cools
too quickly.
Temperature has been set
too low.
Select a lower setting (see “Setting the
temperature” on page EN-13).
The appliance
doesn’t cool
sufficiently.
Temperature has been set
too high.
Select a higher setting (see “Setting the
temperature” on page EN-13).
Door not tightly closed or
door seal is not completely
tight.
See “Checking and cleaning the door
seals” on page EN-22.
The appliance is near a heat
source.
Place insulation plate between the
appliances or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Maintain maximum freezing capacity. The
maximum freezing capacity in the event
of a fault is shown on the appliance’s type
plate.
Ambient temperature too low
or too high.
Adjust the ambient temperature to the
climate category (see “Intended use” on
page EN-4).
Compressor seems
defective.
Activate quick refrigerating and quick
freezing. If the compressor isn’t switching
on, please contact our service department
(see page EN-30).
